Nichole D Was having a good time until The moment I declined the man’s idea for my nails. I just wanted a regular French tip. His whole mood changed towards me. They charged me $66 for super short French tip. And then I picked the $41 pedicure and they still charged me $65 for my pedicure. The lady was sweet who did my toes but I still left very disappointed in the service and my nails. I won’t be referring anyone here.
1 /5
Carly Lilly I’ve been gradually realizing that this place might not be the best, and today’s experience was the worst I’ve had yet. I requested to have my acrylic nails removed, and the lady began breaking and prying them off with a nail tip. I politely asked her to file or soak them off twice, but she didn’t comply until one of my natural nails snapped. She completely disregarded the situation.
To make matters worse, when using a nail remover brush, she dropped it on the floor, picked it up, and continued using it without wiping it off or cleaning it. When I asked for a discount at the end of the service since she had damaged my nail, she told me she should have charged more because my nails were so thick and required more work.
1 /5
Starla Southward The person who did my pedicure was attentive and neat. The person who did my manicure did a good job but was loudly talking with another customer, distracted and complained that my nails are too short. The menu price for the one step mani and pedi did not match the price I was charged at the register. Just an okay experience.
3 /5
Nikki Stetler This was quite possibly the worst experience I have had at Signature Nails. I quite going about 2 years ago because of the difficulties with communication and just poor workman ship. Today I took a friend that is blind. First, we walked all the way to a back corner. Then she was told that they needed to control the chair and thats why the remote control was not working. OK. So we waited for her to turn on the remote. She didnt. We asked again. By now the water had filled. Another girl came up to say we had to ask for them to turn on the remote. When we finally got it turned on only one option worked. The intense needing. It almost pushed her out of the chair. Then the new girl said, this chair no works, really?! By this time she didnt want to move to another chair . There were 11 other empty chairs and they send a blind woman to the no working chair. Then, I had put her coat in the chair next to her. The young lady started on her hands and I got up to run over to Trader Joes. I was gone 15mins. When I came back her nails were done, but a male nail technician had thrown her coat over her freshly painted nails so he could set a young girl in the chair. The girl tried to clean up her nails but all I can say is its a good thing she is blind. She tipped the girl because she had done on excellent job before the guy ruined the polish. When we tried to pay the cc machine was down. The lady at the desk said, you have cash, you pay cash. The only good thing that happened was that they couldnt charge a fee for using the machine.
We wont be going there ever again.
2 /5
Andrea Cornn Tiffany was great I just had a simple pedicure I was in and out did the gel for the first time. Strong hands for massage next time I will try deluxe.
4 /5