Noelle Simonick Tonha pays such great attention to detail…nothing gets missed. She is also very gentle which sets her apart from most.
5 /5
Kayla L Update 5/12. The owner was true to his word and refunded me for the service. My toe is still healing and I needed antibiotics but luckily I get to keep my nail! Thank you to the owner.
I come here with my 2 friends to get pedicures monthly. We usually go on Saturdays and we have a good experience. We decided to go last night (Thursday) and I had an awful experience.
We all got pedicures last night about an hour before closing. My 2 friends enjoyed their experience, but I did not because the lady who was providing my service was heavy handed with the cuticle cutters. She dug right into the side of my big toe and clipped off a big chunk of my nail. It wasnt a clean cut either, so she was using other tools to dig in deeper to push out the excess pieces of my nail. It was extremely painful. I could tell that she knew she messed up because she kept looking at me then look away when id make eye contact. Following this, she made 3 other cuts on 2 of my other toes, however not as deep. When it was time for the lavender scrub, I was in lots of pain since it was burning the open wound. The rest of the experience was not pleasant either, since the "foot massage" was only a gentle leg rub. I dont think i would have enjoyed it anyway since my toe was starting to swell. Anyway, i woke up this morning to an infected big toe which has now limited my ability to walk around on my left foot. I added a picture.
If the manager is reading this, please talk to your employee about proper ways to cut toenails. I dont know her name, but id describe her as a middle aged, short, lean lady with black hair, no glasses. The only 2 other employees working the pedicure area were a widerset lady with glasses (who is amazing at pedicures, ive had her before), and a man, who my friend had alot of positive things to comment on his service.
In the moment, I should have spoken up and I regret that. I find tension in these experiences to be uncomfortable and i really wanted to just relax. Since I got an infection, I felt like this review was necessary.
I do plan to come back to classy nails, but I will not proceed with a service if she is assigned.
3 /5
Adrianna Hawkins If I could give 0 stars I would. Lyly specifically, handled me in the most careless way. I came in for a fill in. She told me I had to get a new set because my color of choice was too light to cover my previous color ( I have acrylic powder.) Why would I need a new set if they drill the previous color/design off, fill the space, then do the color/design of choice?. I told her to proceed to do what "needs to be done." She took off my nails so roughly with an acrylic nail, I was in pain. I mentioned twice to her that that wasnt the proper way to take off nails. She tried to argue with me that if I wasnt bleeding, it wasnt painful. I showed her the design I wanted, didnt even listen. Literally ignored me and said she thought I was on the phone? Didnt show any signs I was on the phone?? Gave me curved tips when I asked for simple coffin. I stopped in the middle of service to just ask for the bill. I was so uncomfortable and upset that I just wanted to leave. I left with just tips on my nails and two pink nails. This experience was so horrible and shocking that Im typing this long review.
1 /5
Holly Owen I used to go to this place a lot but they can be a little expensive. However today I decided to give them another chance and I got a male instead of a female and he did an AMAZING job. The man who did them did great!! He did the exact design I wanted and made me feel okay with speaking up if I didn’t like something. In the future I’ll be coming back and requesting him
5 /5
Sarah Alcantaro What I asked for Vs. what I got. The picture with the rings is what I showed the guy and the picture with the rhinestones is what I ended up with. The shape is horrendous. He didnt explain to me they didnt have the butterflies I wanted and got mad at me when I told him I wanted exactly like the picture. He said my nails were uneven before and thats why he couldnt get me the shape I wanted (the white nails are what I came in with to get filled also done there but by someone else) I didnt get the guys name unfortunately. Made me so annoyed to even pay for these. They look worse in person completely uneven and so sloppy. He didnt even put a top coat on the rhinestones so they feel like they are just going to fall off. He was acting annoyed to even be doing my nails. It all felt very unprofessional.
2 /5