Valerie Coleman Im so happy I found Krystal. Started coming to her for trims. Shes allowed me to stick around! Now she does cut and color. Ive never left unhappy after shes taken care of my hair. She makes sure Im as comfortable as can be under that heat ball I typically dread, offering a beverage and ottoman. You can tell an expert from an amateur not only by the cut and color skills but by the shampoo. I love her humor and conversation. Shes not a bore!! Shes funny and the whole experience is enjoyable. The salon is also very pleasing. Its clean, stylish, and ever-changing, so its like a new salon all the time! Worth every cent! I highly recommend Krystal...and shout out to Carolynn!
5 /5
Jennifer Myers Love this salon! My daughter and I both get our hair cut here.
5 /5
Sarah Chau This will be my first and last time at this salon. I went here on 12/11/18 for a balayage on my dark brown/black hair. A little about my hair: I had my hair darkened blue-black with henna 1 year ago. And obviously, its been faded away long ago since then, and now my hair is back to its natural color. Plus Ive been maintaining a short bob haircut until recently when I decided to grow it out, so Ive been trimming off the hair thats been affected by henna. I was styled by Krystal, who is a really friendly person but I think lacks skill and knowledge. It felt like she didnt put effort or care into my hair, and it definitely showed at the end result. My hair turned out ALMOST UNCHANGED from my original hair color, which I paid $170 for! I feel like she styled my hair in waves that day to cover up what a mediocre job she did. Even my friends thought I havent gone to the hair salon yet after my visit! I would expect a professional stylist to have the skills and knowledge to be able to treat all kinds of hair thrown their way, such as dark hair, henna, boxed dye, etc.
I called the salon on 12/18/18 inquiring about my hair, and I spoke to Allison, the owner. She told me that with henna, results arent guaranteed, and made all sorts of excuses about henna. She kept interrupting me, and wouldnt let me speak on the phone. If she would have let me spoken, I could have told her that I used henna to darken my hair to a blue-black color, not lighten it. The blue-black color is pretty much nonexistent on my hair now. She also told me that if I wanted it to be fixed, her salon will charge me another $170 for it. My friends heard my phone call with Allison (my phone wasnt on speaker too), and could hear her interrupting and raising her voice at me, while I stayed calm. Allison told me I was welcome to come the the salon again so she could take a look at my hair, but I was too uncomfortable with the way she talked to me on the phone, and I didnt want to bring my business back to people who didnt know what they were doing.
I was referred to another salon 40 mins away by my longtime friend who has been going there for years, and the stylist there was able to make my balayage idea happen! She put a lot of care into my hair, and worked hard for 4 hours but charged my the same price. Krystal only spent 2 hours on my hair and it definitely showed, because after a month since my visit here, my hair color looked patchy (see pic).
I made the mistake of paying $170 in cash that day. I should have paid with credit card so I can dispute the charges and get a refund, saying that I wasnt given the service I had requested.
1 /5
Selina Mendoza Everyone there was super friendly beautiful place and relaxing. Unfortunately I did not like how my hair came out the sad part about it my hairstylist noticed on my face expression and didn’t care to try to fix it :( . My hair was brown not black and yet it was a faded brown and yet the balayage still doesn’t look right with a nasty tone to my blonde. The hairstylist did what she wanted not what I wanted. I never write bad reviews because I know everyone has to bills to pay and is providing there services and time but truth is I was so unhappy. Last time going there.
2 /5
Diana McKinley My stylist, Krystal, is amazing! She takes the time to listen to what I want to do with my hair and always makes me laugh! Highly recommend her to anyone looking for a great color and cut!
5 /5