Mrs. Westbrooks Genuinely mortified and disappointed by the work that was done here.
I have never been to this place before and it is very safe to say that I will NEVER go back.
Le me start by saying that as a walk-in, I appreciated their ability to seat me within 15 minutes but that was the only thing good they had going for themselves and I should have known better by how uncomfortable I felt, but after looking at the stars and seeing a 4.2 rating, I assumed they would be ok.
I told the nail tech I wanted black coffin nails and even showed her a photo to confirm coffin and from the moment she started there were mistake after mistakes made but because I am not a Nail Tech or Expert I let her continue as I watched a movie on my phone. Big mistake and I blame myself because even with me seeing the mistakes, even with her fingers sticking to mine because of the amount of glue she utilized, and me addressing her on 2 different occasions I still went through with it because I was desperate.
There are not enough words to describe how tacky, distasteful, and disgusting my nails were done. I could have stayed home and saved the $51 I reluctantly paid. The tech had no remorse for how she left my nails nor did she offer to redo, remove, or discount. She was so confident in her work it is sickening. She does NOT deserve a station at any nail salon
Please stay away from this location.
1 /5
Zhasha Romero Do any salons around here actually do real manicures anymore? This is the 3rd place I’ve been to in town when asking for a manicure and gel set that they’ve completely neglected giving me an actual manicure. They didn’t soak my nails before trimming , they never touched my cuticles, and no hand massage. I’m from Fresno and any place I’ve been to there, those are standard for a manicure.
When I wanted a new set I was pressed for a fill, I had to be firm with my choice. After they drilled down the layer of gel, they ripped of my nail by sliding another nail underneath. It hurt! I pulled my hand away and asked what she was doing and that she ripped off half my nail and her response was you wanted a new set right. I asked about soaking off but she did not want to do that because it takes at least 1 hour. She said she can fill or do this. I should have left. But I stayed and proceeded to let her rip every nail off. It was so painful. I started sweating from the pain and my finger tips were throbbing with pain for a few hours after and tender the rest of the day. Why did I stay? Because last time I was here they did such a great job on my nails..
This time not so much, but these were different techs touching my nails. This time my nails were not natural looking, slightly bulky. There is the old green polish from my last set still on the edges of my nails. And some of the gel has bubbles. Two techs touched my nails. One put the new set on, the other reshaped the set and painted. I wanted ombré, but she didn’t think it would look good with short nails, then I showered her a pic with nail art to see if she could do it, she said she can’t do art. So I settled for solid colors. I do love the colors I picked though.
I would have given 1 star but like I said last time my nails came out so great. The man up front did my set last time, a fill, and then a lady painted them and did cute daisies (I was told she was off on maternity leave this time).
3 /5
Erika Roque I love my experience there! I always enjoy my pedicure. The girl who does it for me is amazing... I wasnt able to get her name, but the last 3 times Ive been there, its always her, and I love it. She takes her time and doesnt rush my pedicure. My nail lady is also amazing. Does beautiful work. I am very simple when it comes to my nails, nothing fancy but love her work. Will also update her name. She has done my nails the last 2 times, but the lady from my first time is also good.
5 /5
Michael Younathan I have came here for long time but not no more. The pricing has gotten ridiculous. They are twice as expensive to get a pedicure as some others. I will be going to David Lees from now on the basic pedicure is $15 there and is $30. Sorry your price increase just lost you a customer nothing special about your pedicure for difference in price.
2 /5