Ashley M The good: They vet staff and students were wonderful. They were empathetic, caring, kinds, and supportive. Even though I knew my pet was most likely going to pass, they made me feel safe and heard. They answered all my questions and concerns to the best of their abilities and without hesitation. Reaching to them through email was a breeze and always had such quick response times. When my pet passed, I reached out to the vet & she offered to get my baby’s prints done, which I was so grateful for — to have some part of her with me. They worked with my schedule and still made sure my pet was treated as if she were alive. They made my incredibly sad experience easy and smooth!
The bad: They need new front desk people. Not even a “hi” or “welcome in” or a smile was given each time I visited. These people are the face of the building, and all they’re serving is their “I don’t care” faces and attitudes. I have not met one single receptionist who works there that is welcoming. One good reason why clients come is because our pets are sick. We don’t need strangers to look at us and treat us nastily. I only felt comfortable with the vets, vet techs, and students. When my pet passed away, I called the front desk to get in contact with my vet. The one thing that stuck to my head that the receptionist told me is “I don’t know how she can help” because my pet is dead… My vet sure did help by offering paw prints and services like group sessions. My vet made me feel heard in my time of grief. The thing the receptionists did was make me even more upset. This clinic needs to find better, more empathetic people. Even though they’re just receptionists, they’re still working as part of a medical field and need to act as such.
4 /5
Jaya Singhal I’m so impressed by the doctors, students and clinic. They were able to see my dog for a fracture surgery in 2 days. Even when the surgery was complicated (my local dr said he may have to amputate) UC davis took care of us. It was so thoughtful for them to even send pictures of my dog during recovery. They just went beyond to take care of me and my dog.
5 /5
Jessica Guyette Wonderful vet. Having specialists all available at one site can be a literal lifesaver. They took my very ill anemic dog through ER. She had a blood transfusion, cardiology exams, and neurology exams all under supervision of Internal Medicine. Dr. Ad and Brooke were fabulous caring for Willow.
5 /5
Kacie Hill Absolutely amazing staff! From the call to see if I should bring my fur baby in, to the doctor that ended up with Pandora as her patient. Nov 20th, I alone with my 2 year old had to bring my fur baby in due to blood in her urine, after deciding to check her kidney value, the results were not what we hoped for. I unfortunately had to make the most difficult decision a pet owner has to make. My daughter was beyond tired at this point and I was beyond emotional, the Doctor was so patient and so helpful by trying to entertain my daughter while I processed what was happening. I wish I had better memory because I can’t remember her name now that I write this. I just want to thank her immensely for being there for my fur baby Pandora and for me and my daughter and never losing patients with an overly tired toddler during the whole process and for helping me come to terms that the choice I made was for the best. I’ll forever recommend UC Davis for emergency pet services!
5 /5
R 1 If I could give UC Davis Veterinary Hospital more than five stars, I would without hesitation. This incredible team of professionals didn’t just save my cat’s life—they restored my faith in veterinary medicine. After experiencing a nightmare of failed treatments and profit-driven care at several Los Angeles emergency hospitals and clinics, we were desperate, heartbroken, and on the brink of losing hope. That’s when UC Davis stepped in and showed us what real care looks like.
This hospital is nothing short of a miracle. My cat was critically ill, and everywhere we turned in LA, we were met with outrageous demands for money, unnecessary procedures, and advice that seemed more focused on padding bills than saving lives. We decided to make the seven-hour drive to UC Davis not once, but twice, in hopes of finding someone who genuinely cared—and it was worth every mile, every sleepless night, and every single penny.
The team at UC Davis didn’t waste time with theatrics or financial ultimatums. They focused entirely on my cat’s health, treating him like their own. The compassion, expertise, and integrity of everyone involved were simply unmatched. They carefully assessed the situation, created a clear and effective treatment plan, and walked us through every step without any pressure or scare tactics. They gave us honesty, empathy, and above all, results.
Today, my beloved cat is thriving because of their care. What’s even more remarkable is how they prioritized his well-being over profit. There were no unnecessary surgeries, no hidden costs, no guilt-inducing sales pitches—just pure dedication to doing what was best for him. It’s clear that at UC Davis, the animal always comes first.
If you’re reading this and your pet’s life hangs in the balance, don’t hesitate. Make the drive. Do what it takes. UC Davis Veterinary Hospital isn’t just the best option—it’s the only option. They saved my cat when no one else could, and for that, I will be forever grateful. Thank you, UC Davis, for giving my furry family member a second chance at life and for proving that compassion and excellence still exist in this world.
5 /5