Cellulosetraffic Non “Non-CelluloseTraffic” Dr Harless was fully present with good sense of humor. I was glad to have him assess me and would schedule with him in the future if need arose. Thank you for being Kaiser, wonderful Kaiser. May the new lunatics in Washington D.C. avoid adversely affecting Kaiser and all the wonderful medical personnel. Thank you. I recommend you to everyone I know
5 /5
Patricia C. UPDATE 03/11/25:
I wrote a review on Jan. 28th, 2025, and received a response (I supposed by an AI) on Jan. 30, 2025 asking me to contact them via email for further assistance. I emailed them on Feb. 9, 2024. It is been over a month and I have not heard from anyone. HORRIBLE CUSTOMER SERVICE!
I need a resolution... Calls are not answered and emails are ignored. Kaiser is a big company and my problem most likely is a minute problem for the company but for me it is not since the bill for the visit where I was not helped but surely discriminated and mistreated does not stop coming to my house.
ORIGINAL REVIEW 01/28/25:
ER experience: Dr. ALYSSA KIMBERLY SCHRAGE assisted me. She was rude, condescending, heartless and A RACIST. I had a horrible headache, I couldnt breath, my chest was hurting and my blood pressure was extremely high. Her comment to me was "The ER is for people who are dying, you need to go home, take Tylenol and schedule and appointment with your primary care doctor." I explained to her that I had been without medical coverage for over 6 months. And that I had already scheduled an appointment with my primary care doctor besides taking Tylenol for over 24 hours but it was not helping. At this point, she took a step away from me, Iooked me in the eyes, and asked "You do have coverage, no?" I said yes, I now do. She then continue to say "Good, we can proceed." So I pointed out to her that a vein on my neck was hurting when I was taking deep breaths, my head was pulsating, my eye twitching and my ear stuffed. She then said "Well, we can take some x-rays to check your lungs, if you want, but you dont need it because there is no connection between your lungs and your neck." So I asked what about the headache and the blood pressure and she said "Thats normal, people get cluster headaches." True, but at that moment that was not normal for me hence why I was in the ER. She then ended with "Come back if you have Pneumonia or cant breath at all." Mind you the ER was completely empty, her attitude was not due to her being busy.
Even if she was right about me being in the wrong place, she could have been nicer and approached me with a better attitude. I went to the ER because I was concern about my well being, not for someone whose job is to take care of others to tell me to go home to wait to be dying to then call 911 for help.
I felt discriminated against and the disrespect she treated me with was just overwhelming. I left the ER crying to end up having an anxiety attack in my car. I was already struggling and she was the cherry on top.
My appointment is in 2 weeks. If my primary care doctor finds anything that could have been handle in the ER visit I am blaming Dr. Schrage for any complications.
1 /5
Heather Green My partner had the pleasure of being treated by Dr. Black at Kaiser, and we couldn’t be happier with the care he received. Dr. Black is not only highly skilled but also genuinely compassionate and attentive. From the moment my partner walked in, he felt like a priority. Dr. Black took the time to listen to all his concerns, thoroughly explained his treatment options, and made sure he was comfortable every step of the way. We left feeling grateful to have such a dedicated doctor on our side. I highly recommend Dr. Black to anyone looking for exceptional medical care at Kaiser.
5 /5
Virginia Farnsworth Molly was extremely knowledgeable, practical, and a very good listener. She problem solved multiple issues and helped me identify a pathway to knowledge that will help me go forward with pursuing technology to improve my hearing.
Dr. Molly Cooper clarified how to use features on the hearing aid app, replaced uncomfortable domes with a different style which are much more comfortable, discussed features on newer technology, activated tinnitus masking on current HA, and adjusted for best sound. She is friendly, professional, and inspirational. I am so happy with the care I am receiving from her.
5 /5
LovemyPets4life Kat Dr Cheng has been my pain doctor for many years, hes very kind and listens. Hes gentle when he gives my injections, and I recommend him and his dept, for anyone suffering from chronic pain
5 /5