Diana Clark Great practice. I see Dr Ben and he’s awesome. I’ve seen the same dermatologist in LA for many years and have been reluctant to give him but traveling that far had to stop. So happy to have found Advanced Dermatology
5 /5
Teresa Hatley Dr. Salm is the best doctor Ive ever had. That says a lot for the number of doctors Ive had over the years. He really does care and so does his staff. I feel like Im going home when I go there. Its such a pleasant experience. Id recommend him anytime any day.
5 /5
Jo Ann First time being seen/treated at Advanced Dermatology & Cosmetic Surgery. I developed milia on my face that would not go away after a year of trying many at home exfoliating products. I did not see a DR but a NP who performed extractions. Retin A was recommended for treatment of exfoliation. It has been over 3 weeks since my appointment and my prescription has yet to be called in to my pharmacy, even though I have called every week to follow up and request that it be done. The admitting process was fairly quick, after I filled out several paperwork/questionnaires that seemed excessive and unnecessary for treatment. Overall, I would not recommend seeking treatment if you’re wanting to establish a long term patient/DR relationship for future care; with the exception of the bubbly young woman that admitted me to the exam room, I left there feeling like the NP and front staff had a tense/unhappy/annoyed attitude and the follow through has not been good in my case. I gave them three stars, because I was seen fairly quickly and the initial problem was treated. Establishing a comfortable relationship with a healthcare provider is important for ongoing care and for me Advanced Dermatology & Cosmetic Surgery lacks the qualities of basic well-rounded professionalism.
3 /5
Mary Cox To sum this establishment up in a nut shell. The sanitation practices and the quality of care in this establishment is below average and is unsatisfactory. Ill never go back to this office nor will I see this NP or DR again.
You wont ever see the actual Doctor unless youve been diagnosed with skin cancer, but youll be charged the same price to see a nurse practitioner as you would to see a specialist. Ive been to this office a few times in 10 years, my most recent was a horrible experience in more than one way. However I can say the office staff was very polite and personable.
I had the worst experience, once I went to the examination room.
The exam table looked dirty so I wiped the part that would be exposed to my skin, with a tissue. The exam table was filthy!
When I wiped the exam table with a tissue, black and dark grey dirt came off onto the tissue. It was really nasty! I thought, maybe it was just one spot, so I wiped another area of the exam table, with another tissue. Nope, the entire top portion of the exam table was dirty and the other sides of the table looked old and dingy. It was right after covid, so I had some rubbing alcohol in my purse. I sprayed the dirty table with the rubbing alcohol and black gooey stuff came off onto the white tissue. The room looked old and dingy.
I left the dirty tissue on the exam table so the nurse could see. She asked whats this. I told her it was from wiping her exam table with tissue. She didnt apologize, nor did she clean the table. They need new furniture and fixtures, and someone to scrub the caked-on yuck from the exam tables and floors.
The worst part was my experience with the nurse practitioner. She said shes been there for 10 years. She was extremely rude, condescending and appears to be burned out and very callus.
She did not allow for any collaboration on my part. When I tried to explain my situation she cut me off, raised her voice and angrily said "DONT YOU INTERRUPT ME!" it was one of the strangest experiences Ive had at any Doctors office. Im at least 20 years older than this nurse, yet she talked to me like I was her child or employee and in a very abusive manner. I have a new dermatologist now and Im very happy with them. Feel free to look up my other Google reviews.
I went to another dermatologist two months later to address concerns and was diagnosed with early stage Melanoma. Thank God I went to another Dr. because my condition went completely undetected at Advanced Dermatology.
Since Im a red head and at a higher risk for skin cancer, I would have thought the Nurse Practitioner would have suggested looking at all of my skin. Especially since she removed a suspicious mole that day. I dont believe I received adequate care.
1 /5
Dave Soldavini I had two very different experiences here. First off, the staff was excellent when i showed up for my appointment. They were all very efficient and professional. Dr. McCrory (SP?) and Georgia took pains to full explain my situation and the spectrum of treatments to deal with it. I will be going back to see them regularly. Secondly, the bad, I made my initial appointment at the Kingsbury office, they even went to great lengths to describe where they were located because the snow makes it difficult to locate. Then I was called back 40 minutes later to confirm my appointment in Minden! Obviously a mistake had been made, no big deal, it happens. However, they wouldnt accept any responsibility for the mistake. That still bugs me,
4 /5