Nail salon 21 Reviews in Santa Monica, CA

Debi Hemmeter Tina was my nail technician and she was AMAZING. I left LA during the fires for 2 weeks to San Francisco, so my nails were a mess. It felt so good to be back at a familiar place with such a warm and talented technician.

susan king Oh how I love my visits to Miniluxe. Its my Sunday morning splurge - I travel 74 miles round trip to make my appointment and I select an early appointment time. My very favorite Nail Designer is Karyne - I dont want anyone else. The other ladies are great too but shes my fave. Most times its a pedi only but occasionally I add in a mani. I love the experience - the shop is clean, the welcome at the front desk is always nice and they are always on time. My toes end up PERFECTION and I feel so pretty when I walk out. Thanks Miniluxe for the great treatment and products. Did I mention that I LOVE the cuticle oil? That little roller bottle is a fab find and Ive gifted it many times to family and friends. Couldnt live without it now. See you in time for Christmas and New Years! Until then, Im looking good!

Meagan McCall I feel very safe getting my nails done at MiniLuxe because they require masks by all patrons, all the staff wear masks, and they have plastic shields up for when you’re getting a manicure as extra protection. Amy N does the best pedicures; she is very thorough, especially with my broken big toe nails. She’s also very good at knowing when you do verses don’t want to talk. The water is always the perfect temperature, the seats are comfortable (I only wish they had massage chairs!), and the atmosphere is modern chic. They have a wide variety of nail polish colors to choose from, most of which with fun names and golden balls on top. Their performance polish stays on longer than the regular polish but it won’t destroy your nails like gel. I get it on my fingers for special occasions, and I do their signature line for pedicures.

Dominique Schultz Really unhappy with the experience of this place. Paying $100 for 3D Gel Art Nails only to be told they would not be able to do more than basic gel nails. So i picked a simpler design and sadly the nail technician really struggled. It was so bad to the point they did one hand passable and then the next hand was entirely botched. The other technician next to me even felt sorry for me and confirmed it was done poorly. They had to do it all over again so that it would at least match the other hand. The lines on my gel nails were not clean at all, they only massaged one hand/arm, they did not clean up my cuticles hardly at all. A clearly inexperienced technician who I do not understand why they would let me book an appointment for 3d gel art and they did not even know how to do 3d gel... You really could go anywhere else to pay half the price for basic gel nails and at least the service would be clean and complete. Only come here if you need a simple polish and need something quick. I wish I could get my money back the experience was so bad.

Jill M I really like this place, its clean and the atmosphere is friendly. ...But the tech I had cut me multiple times and did a very poor job at filing consistently and cut the length I wanted. Im not sure I will go back or if I do, I will NOT take the tech who serviced me.

Sara Frigui I’ve been here twice now and both experiences have been wonderful! Annie is an expert at her job and has gone above and beyond to give me manicures that last far longer than anywhere else I’ve been to and look far better. She’s also so efficient, and gets me in and out in under an hour. Frank manages the front of the salon, is so friendly and welcoming, and even offers water/tea to customers. I strongly recommend this salon and will be coming back regularly!

Bri Occhino Had a nail emergency, was called up for active duty orders and had black and glittery nails and needed them fixed pronto. Annie took me in fixed them up and made them AR670-1 acceptable for me. Plus, theyre perfect! Beautiful shaping, perfect thickness, simple yet elegant. Thank you!! I will be back to see her again!

Naomi Casanova Almost don’t want to leave the review since they are still largely an undiscovered gem, but they are so good, I want to make sure they stay a long time and thrive! I got my nails done towards the end of December and they are still going strong 3 weeks later. I had such a high quality manicure and extensions I am willing to drive an hour in LA traffic to continue to go back to Fancies Nails. Literally obsessed.

Asia Griffith Annie is by far one of the best manicurist I have had in Los Angeles. I originally found her at a different salon but she is such a gem I followed her to her very own! It has clean and comfortable massage chairs and the whole facility is newly renovated. Prices are always reasonable considering Santa Monica is very pricey.

Juhee Song Just opened on Santa Monica Blvd with nicely updated interior. All the nail techs are great but Annie is my #1, I followed her here from another place. Reasonable prices, efficient, dependable, clean. Highly recommend, my favorite! Park one block over on Ohio or Barry

Sage I came here expecting a relaxing nail appointment. Instead, I got a masterclass in rudeness, dishonesty, and how to completely ruin a customer’s experience. Jessica operates like she’s being forced at gunpoint to do nails—zero enthusiasm, zero respect, and 100% attitude. You can literally feel her contempt as she rushes through your service like she’s competing in the Nail Olympics (spoiler alert: she loses). But here’s where she really shines: mystery pricing. What starts as one price magically inflates by the end—no explanation, just vibes. When I politely questioned it, she gave me a look so disgusted you’d think I asked her to donate a kidney. Oh, and if you dare to ask her to fix something? Be prepared for a world-class eye roll and a sigh so deep it might alter weather patterns. Jessica, if you hate doing nails so much, just say that. Or better yet—find another job where customer service isn’t required. Final advice? If you value your time, money, and sanity, avoid this place like a contagious disease. There are plenty of salons nearby that actually know how to treat people like human beings.

Liz AM I have been coming to BE & J since their last location and I can say it’s a place that will leave you with beautiful nails in a short amount of time. The women are kind and skillful. Jessica is the best at her art and very attentive. Expect them to be busy! I appreciate their hard work and happy this place is around.

Angela Gabaldon I do not normally leave reviews but had to with these two manicures. Last two times I went to the owner. For Gel X manicure Had to come back because the nail polish chipped in less than 24hrs. When I came back the first time she did the nails topcoats on a couple of the nails. Then again 24hrs later nails start lifting and chipping. I told her it was frustrating to have have back twice for the same manicure for plus she made my cuticles raw. She refused to do it over and just gave me my money back and said not her problem. Never coming back. Don’t waste your time or money.

Yulia Nazarenko Timing: from the moment I entered the salon and signed up as a walk-in and the moment when I left with gel manicure an hour passed. Pricing: Average, for my gel manicure I paid $28 plus tip Quality: Since we are in Los Angeles, I would say that the quality of work is average for this price, but if I were in Europe, I would rated very low. Although the manicurist was a pleasant and friendly lady, neat. Would I come back here again ? Most likely yes, I live near by

Honey Alf Omidy I have been to this place few times. Only two time their work was okay. I have had two bad experiences (out of 4 visits) that I would like to share. 1- The first time I stoped by their shop I was 6 months pregnant with my twins, after I waited few minutes i found a spot to sit. After they finish my pedicure they told me that they only accept cash! While I only carry cards, I waited 30 min on my foot in their shop for my husband to bring me some cash so they can let me go. When my husband arrived the manager said okay this time you can pay with card! I wanted to scream! They kept me on my foot for long time, while I was pregnant and heavy and asking me for cash while they could do cards too?!!! 2- Please see the attached pictures. Terrible gel pedicure by:Linda I paid $40 for this pedicure.(Tip included) When she was done I told her that I don’t like it. Please fix it. She laughed and took her stuff and left! She didn’t even care or listen to what I told her! Due to the bad service I give them one star. They do not value their customers and their work very sloppy.

Brittany Alter Handed off between 2 techs for a simply dip nail. The nails are so thick they physically ache, approximately 2.25 millimeters thick. More annoyingly, every single nail had cracked and chipped within TWO DAYS. Seriously!?!?!!?!? I treated myself to this nail service after a terrible massage and facial upstairs. I was hopeful to decompress in good hands. Weeeelp, the guy who did my massage (and hurt my neck doing an unconsented neck adjustment (!!!!!)) was also just sitting in the salon waiting for customers. I wonder if any of these folks are even licensed for a specific skill or just employees floating about. I am from Chicago so I cant go back to fix the issues theyve created. After spending just shy of $500 for the crappiest services of my life, I feel scammed. Definitely do not go here.

louise sevilla Had Mani Pedi with Mei today. It was FANTASTIC, exceeded my expectations. Mei is a master of her craft. I am very sensitive and requested a gentle touch. And that’s exactly what I got from Mei. She kept checking in with me to make sure I was ok. I got a gel mani and a regular pedi. Mei did an excellent job of mixing colors for me. The venue is bright, cheerful and meticulously clean. The chairs were heavenly. I’ll be back as well as gifting friends sessions with Mei.

Trini Dillon Always the absolute best time here! Not only are they always kind and hospitable, but extremely talented as well. Cathy knows exactly what she is doing and is very detail oriented. She makes sure everything is to my liking including shape, length, and design and keeps my nails healthy! Kelly is also an amazing tech as well! I will only ever see them for my appointments and always look forward to it!

Zoe Shanks I have been living part time in LA for the past year and had yet to find a good nail spot/person. I read the reviews for Venice Soleil and Mia’s name continuously came up, and for good reason! I had never tried Gel-X before and was nervous, Mia took her time and asked for my opinion from beginning to end to ensure I was happy with the final result. Mia did an amazing job, her attention to detail and friendliness made the experience all worth while. I will definitely be returning! 5 stars for Mia!!!

Courtney Nunley I’ve gone twice now to get gel x manicures and I loved my experience both times! The colorful ombre nails were done by Rachel and the orange and gold nails were done by Tammy. Both did such a high quality job! I’ve also gone to Leo who did a great job too. I just got the orange and gold ones, but the colorful ombre nails held up really well for a month. I only got them redone because my nails had grown out quite a bit. The salon is clean and well kept. Everybody there is kind and friendly. I felt very welcomed into the space. I’m happy to have found a great salon in the area and I couldn’t recommend Rachel, Tammy, Leo, and the whole salon more.

chen rosen I had an amazing experience at 12twelve Nail Salon in the Marina! The salon is chic and relaxing, and the staff are incredibly friendly and professional. My gel manicure was flawless, with a fantastic selection of colors to choose from. The salon is impeccably clean and follows all safety protocols, making me feel very comfortable. I highly recommend 12twelve for top-quality nail services. I cant wait to return!

Danielle Ochoa I am so unbelievably frustrated! I used to love this place, and my nails would always look perfect, which is why I kept coming back; I’ve even referred multiple people -about 6 of my friends go there regularly because of my recommendation! However, the last time I got my nails done, they were extremely thick. Despite my frustration, they redid my nails and thinned them out, though they couldnt accommodate me until the following week. I appreciated their effort to rectify the situation and decided not to write a bad review because they had usually done my nails well and handled the issue professionally. However, yesterdays experience has pushed me beyond my limit. Getting my nails done is a luxury, and with my hectic schedule, I dont have much time to spend on myself. Its incredibly frustrating to have to keep going back to get my nails fixed. Today, I noticed the top layer of gel had completely peeled off. I didnt touch or pick at it, yet underneath the gel was wet and sticky, as if it hadnt dried properly. My nails look horrible, and Im extremely upset because I spent almost $100, including tip, for a gel fill and expected quality work. I am deeply disappointed because I loved this place, but I can no longer trust them to do my nails correctly. Ive included videos of both situations. I was willing to overlook the thick nails, but after yesterday, I am beyond frustrated. Needless to say, I wont be coming back here. I rarely leave bad reviews, but this has my blood boiling due to the price and inconvenience. They need to understand that not everyone can afford to get their nails done every week, so when we do, its a treat. Its unacceptable for the gel to bubble up and still be wet underneath the next day. I also want to mention that writing this review brings me no pleasure. In fact, it pains me because, as I said, I love this place, which is why I didnt give it just one star. Ive been coming here for a couple of years because they used to be great, and they’re also extremely kind, polite, and the manager is so nice and likable. The salon is beautiful, clean, and has great parking. But these positives dont make up for the poor quality of work. It also saddens me that I now have to find a new place, which we all know can be difficult. Their great qualities dont justify wasting my money on subpar work. I am also the last person who would write a bad review because it feels shameful for me, and I shouldnt have to feel that way. I understand that everyone is struggling and trying to make a living, which makes it all the more horrible for me to do this because its not in my character. But the service has become just that bad.

Gloria Lee The absolute worst. Do not trust these people. I wouldn’t be surprised if a majority of their 5 star reviews are fake reviews. I spent $228 for a gel mani and pedi at 12Twelve Nail Bar in Marina Del Rey yesterday evening at 6pm. This morning I woke up at 9 am to look at my mani and pedi and realized it was already chipped in less than 24 hours.... I had originally wanted a regular nail polish mani pedi but the two nail techs convinced me to do gel and chrome for longevity. I was tricked. The nail techs made my fingernails on my hands pink but they made my toenails nude. Although I asked for the same color on fingernails and toenails multiple times. Theres glitter on the right side fingernails, less glitter on the left side fingernails and no glitter on the toenails. I didnt ask for any glitter !! Also, as you can see its a sloppy job. They dont know how to do a French manicure... one of the simplest designs. I used to do French manicure for myself when I was a teenager... and there was more effort than this.... When I went back this morning to complain at 10 am, the nail shop owner and manager and workers told me these are good quality nails and they did nothing wrong and that THIS is normal. I was gaslighted. Smh. Also the vibes were negative and very bad overall. Although I don’t speak Vietnamese I can tell when the nail techs are being catty gossiping about me. These are a group of sad people I feel sorry for these people. Have some dignity and own up to your mistakes!

Teresa Cordova This is my second visit and I have to say I was extremely disappointed. Definitely not the quality I expected for $150 nails. They’re not bad…. But the nail on my thumb is slanted, and other nails had bubbling or the gel was not evenly distributed. I could tell my technician was new, she mentioned she had only started one month prior. The shape of my nails did not match, and after I mentioned it several times I could tell she was frustrated and I felt bad, however it was visibly different. It wasn’t until the end when she asked another nail tech for help. The second nail tech (I think it was Lena), filed one hand which was perfect and handed the other hand for my nail tech to finish based on what Lena had done. I think the level of knowledge should be reflected in the pricing. Clients should not have to pay full price for someone “in training”. After this experience I will unfortunately be looking for a new nail salon that pays more attention to detail.

WildwestHONEY • I never feel the need to write bad reviews but my experience here was undeniably awful. all I wanted was acrylic French tips nothing fancy, but somehow the lines turned out horrendously messy and barely straight at all. not to mention the actual acrylic layed was extremely thick and bumpy. I believe the technician that worked on me was new which is fine and all but I was charged 100 for my nails when what I asked for shouldve been max 50 dollars and what I got wasnt even worth 20, I couldnt even at least get my moneys worth by wearing the nails because 3 of the popped off not even a week after I got them done so I had to soak off the rest. I definitely would not recommend this place

Myroslava Rytko Its an absolute gem of a nail salon! Beautiful space, quality products and my nails look 10/10. I love how detail oriented the technicians are and that my nails look great even weeks after the appointment. Just had a fresh manicure done before the holidays and I love it!

Rachel Haynes Beautiful quaint space & convenient location in Santa Monica - so glad they opened on this side of town! Definitely PRICEY but given the amount of time (about 2ish hours) and precision spent by my wonderful artist (Lena was so kind and talented!), I’m hoping my nails last a couple of weeks and the health of my nails will flourish with the method they practice here. Will be back soon! Update 4 weeks later - my first set of nails held up really well. I’m so pleased! Went back in this week and just adore how my nails turned out! Lena is so so wonderful and detail oriented! Adding more pics (ombré French) to show the quality of work. My favorite nails of all time!!

Teresa Cordova This is my second visit and I have to say I was extremely disappointed. Definitely not the quality I expected for $150 nails. They’re not bad…. But the nail on my thumb is slanted, and other nails had bubbling or the gel was not evenly distributed. I could tell my technician was new, she mentioned she had only started one month prior. The shape of my nails did not match, and after I mentioned it several times I could tell she was frustrated and I felt bad, however it was visibly different. It wasn’t until the end when she asked another nail tech for help. The second nail tech (I think it was Lena), filed one hand which was perfect and handed the other hand for my nail tech to finish based on what Lena had done. I think the level of knowledge should be reflected in the pricing. Clients should not have to pay full price for someone “in training”. After this experience I will unfortunately be looking for a new nail salon that pays more attention to detail.

Anna Benzino Came here to get natural looking hard gel nails and my experience was beyond expectation! Ronny was super professional, very thorough and did a wonderful job. Complimentary hand and arm massage which felt great! Will definitely be back.

Perry Kalmus This place is the absolute best. Linn and crew nail it every time with amazing massages that complement the massage chair. everything is new and modern and of course the manis and Pedis are perfect. and not to mention, youre on one of the best streets in LA, so you walk out onto main street santa monica and have all the restaurants shops and bars right there.

Patrice Avery Always great experience! Beautiful work and the gel lasts for weeks! The salon is recently renovated and really nice!! Everyone is amazing!

Robin Rusnak I’ve been going here for the past 4+ years and they are the best in LA! You must get a massage of any kind here they are all SO GOOD at massages. This is the only nail place I’ve ever gone to where my acrylics don’t break off after 2ish weeks. Forever loyal to Zumani!

Katie Dunn I really like this nail salon. I came here for the first time because it was convenient (I get my hair done nearby), and the gel manicure lasted nearly 4 weeks, so I have continued coming back. The service is consistent even though I have had a different tech each time. I have also never had a super thick gel mani here, which is an issue Ive had at many other salons. They have a wide variety of regular gel polish, definitely something for everyone. They also have a lot of options for glitter polish which is my favorite, so bonus points there :-). The space itself is relatively basic, but clean. They have a ton of massaging pedicure chairs which are super comfy. Prices are great- $75 for gel mani and regular pedi before tip. They take Venmo and cash. Parking is metered on the street or theres a Santa Monica paid lot between Main St and Nielsen way that is huge. Note that this space is home to two businesses- a hair salon in front and the nail salon in back. You need to walk through the hair salon to get to the nail salon.

Clare Niemeyer I was SO excited to come here and DROVE 2 HOURS to my appointment only for no one to show up and they ignored all my messages. I’m extremely upset. Is this place a scam? I booked over instagram and received a text confirmation for the Santa Monica location. When I arrived, the door to the building was locked. As I debated on what to do, someone was exiting the building so I got in, found the “room” and the salon was completely dark?? I am so beyond confused. Attaching photos

Faith Kremhelmer Best nail shop around town. I have been searching around for the perfect nail shop in TO / Westlake village area. Upon many residents suggestions, I scheduled services at Noir Nail Bar. Friendly professional owner and nail techs. Esthetically beautiful place. Clean and organized with new state of the art equipment. Well taken care of and comfortable massagers. Relaxing. Great location. Fair prices for such professional work. Such a convenient spot. For sure check this place out at least once to get the experience. I highly recommend them or as a gift to others. Best nail spa in town. Unlike any other local nail place around to be honest. Happy and grateful to have found them.

Бермет Торобекова I heard about Noor Nail Bar through Instagram and decided to give it a try for a special treat. I usually keep my nails simple, but their edible manicure intrigued me. From the moment I walked in, the friendly atmosphere put me at ease. The manicure turned out beautifully, and I loved the way the scent lingered subtly. I got so many compliments on my nails, and they didn’t chip for almost a month! What was supposed to be a one-time treat has now turned into my regular nail spot. Noor Nail Bar just does everything right!

Jamie Latta Im obsessed with the Dazzle Dry manicure. This polish dries in 5 minutes and usually last about 10 days without damaging my nails like gels. Jazzmyne did a great job. Worth the little bit extra bc it lasts.

Jaimie S Worst manicure of my life! I was so excited to come here after I just got engaged so I could take engagement pics including my hand. I asked my manicurist, Cindy, to just cut a tiny bit or file my nails and keep them the same shape as they were (almond). She cut off all my nails, filed them unevenly- flat square top on some, some rounded, uneven. It was beyond upsetting. They got Tim to fix them and put fake nails on which is crazy I got considering I came in with long nails. When I left, they told me they didn’t charge me for the two fake nails I got. I’d hope you wouldn’t charge me for the nails I would have never needed if it wasn’t for Cindy chopping them off. What’s crazy is- even if I wanted short nails- they weren’t even or remotely ok for that either! So much for my engagement photos and thinking I was going to a high end nail salon.

D Cooper I used to love this place but the last several pedicures I got were not good at all. The polish was chipping off within a day. They also raised their massage prices to $2 per minute and claimed they sent an email out letting people know. I think they should put a sign. I walked out spending $90 for a mediocre pedicure and a 20 minute massage because the management did not inform me of the raise in price. $2 per minute?!!! I found a place down the street for a fraction of the price and my pedicure looks shiny and brand new and its been over a week. Dont waste your money here. The music and Perrier are nice but if you want top work and to not spend a fortune go elsewhere.

Melinda Roberts I was pretty disappointed, and this was probably one of the worst regular mani/pedis Ive received. For reference, I scheduled this ahead of time. I came in with naturally long nails and asked for them to stay long, but they have been shaved down to a quarter inch. The nail polish seems to be a bit uneven as well. I took my four year old with me to get a pedi, and the person working on his was *very* annoyed. My kid is very well behaved, but naturally would flinch when getting his nails filed because it tickled. Im not sure why they would put someone so impatient and who is annoyed with kids on the kids pedicure....:l We will just continue to go to Bonlierre!

Yamit Florentin Bellcaures is on the pricey side; the area has cheaper nail salons. I came here because I needed an appointment for a pedicure on the same day and always wanted to try their services. I live in the area and always drive past the salon. One thing that stood out for me that every nail salon should do is the option to tip your nail tech via Venmo. They had a list of their staff with their Venmo barcode right on the counter where you pay. You can pay with cash or with credit cards and then tip your nail tech via Venmo if you dont have some money on you. The pedicure was excellent. Grace, who did my toes, was very gentle with me. The salon is clean, the chairs are comfy, and the atmosphere is chill and professional. The front desk lady was friendly and helpful.

Kim Young Celina is so sweet. Love that she speaks English and the salon is quiet, Beautiful, and clean. Best pedicure I ever got. And my nails look great

Rachel Joynes Celina is wonderful - book to see her now! She has been doing nails for years and has just started working for herself in this new space. Its calm, relaxing and a more personal experience. Highly recommended.

Nadia Voukitchevitch The BEST nail salon- SPA in town and perfectly located in the heart of Santa Monica - near the promenade so you can do all your shopping right after or before and grab a bite to eat as well!!! Blue bottle is right next door too for coffee lovers!!! Words cannot describe how wonderful Celina’s signature foot facial is- the one and only I know in all of LA- your feet will be in heaven right after and feel like a baby’s bottom and face cheeks! For REAL!!! Celina also has a wide array of non toxic polishes like my favorite Dazzle Dry and has the best foot and hand scrubs organically made that smell divine and leave your skin perfectly hydrated! She has tons of snacks on hand and beverages- alcoholic and nonalcoholic including expresso- Keurig to offer all her Clients. It’s a very calming and welcoming environment with lovely Nile green relaxing touches throughout the Spa nail salon… Best part of it all is that Celina is such a lovely caring person who is sooo accommodating and gentle - she is a true Gemini Girl!!!

Erin Katz Best nail salon experience!! Celina is amazing she has been my nail tech for over 4 years and has improved my nails tremendously!! She does amazing art and is super sweet! She’s talented and super creative!! Highly recommend you check her out

Emma Belluomo I had a wonderful experience getting my nails done by Celina. She was professional, efficient (but thorough) and my hands and feet feel amazing! I will definitely book with her again. I also found her price to be very reasonable considering the area. Her environment was very relaxing, clean and loved especially that she struck a great balance of making friendly conversation but not talking my ear off (some techs do). All and all, a 10/10 for me!

D Cooper Sometimes you have to wait a bit here and there is no complimentary drinks or even music the day I went. However, the chairs are comfortable, service friendly, prices amazing and most importantly I had a pedicure that is still shiny and brand new looking after a week. Thanks iSpa Lane!

Amy Cohen The staff is so kind, the energy and environment is so peaceful, and I love my nails. Hard to find a more relaxing and pleasant salon in West LA.

N i was a loyal customer for months now and went each time for normal extension-free gel polish. each time i have always been super happy with my manis and pedis. the last time i went in with super strong, long, natural nails and just wanted a polish change, a new woman kept trying to talk me into builder gel as i declined repeatedly. she then proceeded to over-file my nails paper thin, especially on the apex, and kept going to the point they were immediately bending. now my nails are breaking like crazy despite the exact same routine as usual. in the past i went for convenience because it’s nearby, a nice environment, quality work, and no risk of getting file shavings flapped in my face like at another place i visited. but i will likely never ever return and will warn my friends who care about nail health. it’s been a few weeks, they are still so thin, not growing the same, breaking at the apex, and im actually terrified for the health of my nail beds.

Cindy Nieto June 9 2024 Not satisfied. She rushed through the pedicure to get to next client. After it was done I told her to her face.How bad that she was.I was quiet enough not to embarrass her.But I wanted her to know and look her in the eyes. Also, no tip.I tip really well when Im there.Usually I dont say anything and I still tip but this time no. I dont go in there at the head often but when I do im in a good mood. I dont order people around.I just sit there quietly. This time I decide to speak out Is they rush through each client. The other 2 women that came before me.I left first.Thats how bad it was.That was so embarrassing.

Tali I’ve never had such a terrible nail experience until coming to Ispa Lane. My girlfriend and I (both 17) decided to get our nails done and found this nail place on Montana. After being seated and having my nails done I had no complaints (besides how aggressive my nail tech was being on my hands). Right as she was about to do my polish she pauses and starts aggressively asking me for money. She tells me to pay right now and I was shocked because her dimeter changed so fast. I was so confused on why she was asking for money right then but the bigger issue was how condescending and aggressive she was being. I turn to my girlfriend and she tells her that she’s paying for both of us after. She then calms down and continues doing my nails. I was silent for a moment but decided to speak up and ask her if she thought I was gonna walk out. She told me yes but then later said that they ask everyone that. I looked around the room and not once did I hear them ask so aggressively for money upfront. The nail tech doing my girlfriends nails seemed so embarrassed by her co-worker. I couldn’t believe how she was so rude and then went back like nothing happened. I told her that was terrible costumer service and just because of my age does not mean you can talk to me like that. I’ve never gone out of my way to write a review but after that experience I felt the need to. Seriously should invest money in costumer service training. I’ve been to many salons and have never had an experience like that.

Bhumika Khona It pains me to say this because I’ve been going here for 2 years with great results, but I think it’s time to say bye to Tiffany Nails. This is a photo of my nails that I got done on Jan 20 and these are my nails today on Jan 21. I’ve done nothing in the meantime except work at my desk, I use gloves to wash dishes and didn’t really do much of anything else to warrant this level of chipping after 1 day. The first offense was actually 2 months ago when I went in for a gel removal and manicure, the man who works there did my nails and only used the electric filer to remove the gel. I’ve never seen this method, it’s always been a soak and then acetone with foil on top. I asked him why he’s doing that and he mumbled something and kept going, I asked again and he literally ignored me. My nails are completely destroyed, they constantly break and peel away. The photo with green nails is what my natural nail length looks like. Now they won’t grow even 1/10 of this without breaking. I don’t think I’ll be able to go back after these two very disappointing experiences. It pains me because the service has always been excellent.

Kiersten Amelino I can’t recommend this nail salon enough! Tiffany is my go-to technician, and she’s truly the best. I’ve tried gel x, hard gel, and regular gel manicures, and I’ve been thrilled with every single one. She always achieves the perfect shape and pays incredible attention to detail. Plus, she’s gentle, making the experience so relaxing. My natural nails have never been stronger! Today, I also had a pedicure with Kay, and she was wonderful! She created acrylic toenails for me and took her time to ensure they looked perfect. If you’re looking for quality work and a fantastic atmosphere, definitely visit Tiffany and Kay. You won’t be disappointed!

Pinar Kermani I gave this place a second, third and even fourth chance because the location is really convenient for me but never again. I really hope the owner sees this. Dear Owner, Please train your staff about customer service. Please ensure your staff does not have attitude. Please also hire competent staff who know how to do a good job (I’d say much more about this but I don’t want to scare people). Also, do you really believe it’s fair to charge extra to buff nails after a customer buys a full mani? I would not have left a review like this if my experience did not get worse and worse each time. I hope you can take this feedback and make some changes. I really wanted this place to be my go to. Oh well…

Etienne S Best nail salon in LA. Nails always look amazing, last well, and are an affordable price. I make a point to always come here. Plus they have great customer service! Tiffany and her team know what they’re doing!

Kristina DiAngelo Surprised by how busy they were at 10AM. Got an acrylic fill for $50. Another salon nearby charged me $70 so Tiffany’s is definitely more reasonably priced. Was in and out in 45 minutes with beautiful nails. Big win! Will be back. Went back to Lena for Gel-X ombré for a wedding. $85 for the new set.

Melanie Maroon I made an appointment for 5pm which they booked happily. Showed up on time and no waited for 45 min in which i at least ten time told them i needed to be gone by 6:20. They reassured me everytime that they would make it. Well my pedicure was done but that’s how my hand were when i had to leave. And with the surprise of making me pay $86 for a gel pedicure and manicure not done. What a service!!! STAY AWAY! THere is way better place around to waste your money and time on people who do not care.

Eva Baaza Nails fell off in less than an hour. Not worth the 80$ spent.

Vagnier Vallelonga The staff made me feel welcome from the start, and the decor was beautiful. My technician did an incredible job, and my nails look amazing. I’ll definitely be returning.

Brandt Gaylord This is the first time I have come and feel very satisfied. There was no waiting, I was served right away. The space is clean and airy, and the staff is very friendly. She did my nails meticulously, not in a hurry, asking for my opinion constantly to make sure everything was as I wanted. I will come back again.

Wilbur Marvin Serenity is clean, modern, and has a really nice vibe. I’ve been going here for months, and they never disappoint! The manicures and pedicures are perfect every time. The staff is professional and makes you feel welcome from the moment you step in. I love coming here for some self-care. I highly recommend it to anyone looking for high-quality service

Rahul Vohra I am a dentist and got the manicure done for myself. Very nice lady with soft and gentle touch did my work. Would definitely recommend to all men to come and get their nails manicure done here.

Jessica Lee The worst service Ive ever received at a nail salon. I brought two friends with me and mistakenly went here without checking the reviews. The only reason I went here is because my eyebrow place is next door. HUGE mistake. I shouldve known when I asked if we could walk in on a Sunday afternoon, but whatever. Friend #1 - had acrylics on and wanted them off. She then wanted to get gel. They did not listen and instead of taking off the actual acrylic, she just filed it down and cut it really short (the literal opposite of what she asked for) then when the second lady stepped in she was completely rude about it. Friend #2 - got a pedicure and met with so much attitude. Then when she asked if the nail tech to help put her slippers on so she wouldnt smudge the nail polish, (the nail tech) she threw a fit about it and said she "doesnt do that stuff". Welp, every nail salon has always offered to put slippers on to preserve their work, clearly they dont care here. Me - she forgot base coat, did an ok job but was rude to me when I politely declined the extra services. Then when I went to go tip her she huffed at me. WTF? She really didnt deserve that 20% tip and then to be so rude when I gave it to her? Insane! STAY AWAY!!!

Ekaterina Ukhanova Usually I go there pretty often. But last service was just ok not the best quality of cutting cuticle the stuff should learn better how to do it without cutting till blood. And it’s so expensive

Eunice Cho UNSANITARY - My friend visited from the UK and swung by this place and got an infection. On top of that, one of her other nails chipped. Poor quality and absolutely disgusting.

Barbara Moran I was a walk in and asked if they did powder. They said they did. It took an hour and 45 mins and was horrible! I had it done 2 days ago and have 3 broken nails already. I would not recommend.

Magdalena Munao I’ve been coming to this salon for 5+ years and couldn’t recommend it enough! They are always so professional and accommodating. I get dip powder manicures and gel pedicures. They’re perfect every time and last me 3 weeks with no chips. Highly recommend Amiee, Cindy and all of her staff.

Yasi Bk I’ve been coming to this nail salon for many years every three weeks and I highly recommend them. Their services are great and the quality of their services is excellent. Ami and Ally are both amazing nail artists. They both do such an amazing job and are very clean. I’m always satisfied and happy with my nails. Cindy the owner is always very friendly and welcoming and they all make you feel very comfortable and want you to leave happy and satisfied with the services. Cindy is very professional and also a great nail artist.

Rachel Cohen I got a gel manicure here that got ruined in 3 days. The color was clearly not good quality and they would only take my nail polish off or replace it with the same thin poor quality polish. Spent $50 for junk. Not worth it.

Courtney Pettaway I had the best experience with this nail salon! It was easy to make an appointment, super clean, the staff was friendly, and I LOVE how my nails turned out. I can wait to come back and would highly recommend to anyone, especially for a dip powder manicure.

Tamara Margolis Here’s a draft for your review: “I’ve been coming to Sensation Nail salon for years, and it’s truly the best nail salon around! The staff is always so welcoming and attentive, making every visit a relaxing and enjoyable experience. The salon is spotless, beautifully decorated, and has a calming atmosphere that makes me look forward to my appointments. Their attention to detail is unmatched—every manicure and pedicure is done to perfection. They use high-quality products that last, and they always have the latest colors and trends. The team is also great at recommending styles or nail art that suit my preferences. What sets sensation nail apart is their consistency. Whether I’m coming in for a quick polish change or a full set with intricate designs, the quality is always impeccable. I genuinely can’t imagine going anywhere else. Highly recommend!”

Asya Ural I had a great experience! The place was very clean, and the staff was so kind and welcoming, which made me feel really comfortable. They did my nails exactly how I wanted, and the whole experience was so relaxing. I’ll definitely be coming back. Highly recommend!

Coc Cho The people were nice, but the work is not good. I did regular in other nail salons, but it never looked like this. It started to crack on the same night, and on the 3rd day it’s already very bad. The price is good, but I’d rather pay $10-20 more to go to other places

Rox Margen I am very impressed with the service I received from the moment I arrived to the moment I left. The nail techs are friendly and knowledgeable. Mary is my go to. I’ve gotten Gel X with her and loved it and I love her designs as well. I also tried the sns powder, and I’ve gotta say it’s a game changer especially if you have brittle or thin nails. Everything is very clean and organized and I was worry free while getting my pedicure and nails done. Overall a great experience

Chanel J Heidi was very nice and sweet but the owner was a jerk. He misquoted me on the price for my nail length and when I called him out on the misquote he was rude, became prejudice towards me, tried to stereotype me and said I couldn’t afford it. Although I did not get the length he quoted me for before the service, he instead said he was charging me for her time. I told him I was paying for her time and service via her Tip and I shouldn’t have to pay extra for the nail length I never got. He is a liar and bad businessman. I was a first time customer and will NEVER go back here again to support his business.

Aliviah Jones I am very impressed with the service I received from the moment I arrived to the moment I left. The nail techs are friendly and knowledgeable, and Mary is my go-to! I’ve gotten Gel X with her and absolutely loved it—her designs are always stunning and so well done. She pays great attention to detail, and my nails always turn out flawless. Everything is very clean and organized, making the experience worry-free while getting my nails and pedicure done. Overall, a great experience, and I highly recommend Mary for Gel X if you’re looking for beautiful, long-lasting nails!

Mrs. Harris Update: I am changing my 5 star to 3 star because of my last experience. Mona is no longer there. The person who did my lashes did a nice job but the lashes did not stay on longer than a week. I am a good client and always leave a generous tip. When I went back I had to pay again and was basically quoted the rules regarding the cost of service based on the week or weeks between service. I am huge on customer service and accountability. It is very unfortunate that the Cha Spa did not take any responsibility. I will not return. Had my lashes done here for the third time now by Mona. She is amazing! She uses quality products and the lashes stay on for almost a month. I love how detailed she is before starting the service. I have had some bad experiences in other places. Mona is definitely the best I have experienced yet. Don’t hesitate to try her and make sure she knows I sent you! #lovemylashes

Aida Esfanjani The worst place I’ve ever been to. It was unsanitary, with a filthy blanket. To make matters worse, they had a blue bin bucket covered with a plastic bag and asked me to soak my feet in it. I walked out within a minute. I’ve never encountered anything worse in my life. They didn’t not even refund me.

Lenko Sabitic Absolutely love it! Mani+pedi gel combo for $70. Cash tips preferred. Next time I will definitely try massage as well! Clean place, professional staff, nice service! I would recommend that to a friend.

Jynelle I recommend! The interior is SOO cute and is a real spa with curtained areas and beds for massages, decorated rooms for waxing & lash applications, super nice & elevated mani/pedi chairs, consistent decor throughout & uniforms on all the employees. Their prices are very reasonable (~40 for a classic mani & pedi). If you’re there for lashes I recommend hybrid or more since the classic still looks too thin & completely natural on me honestly and I have thin lashes to begin with. The Groupon is a good deal. I’m coming back here for sure! The photo is of the classic lashes.

R-N B I won’t be going back. To arrange one appointment for eyelash extensions, it took four calls to the salon, and 56 texts (yes, you read that correctly) to the eyelash technician. The salon doesn’t book the appointments, they ask you to call the technician, but she won’t talk so everything has to be done by text. I asked her several times to have a quick two minute conversation to arrange a convenient appointment, however she wouldn’t, saying she was too busy. Somehow sending 56 messages took less time?! Makes no sense! In the end she said perhaps I should go to a different company to get them done! An interesting way of doing business, trying to send your clients elsewhere. I got there 15 minutes late as I had thought the salon was at a different location and she hadn’t confirmed the address, and then I realized and had to change direction to get to where she was. When I arrived she advised that she couldn’t give the whole treatment as I had arrived late. At the end of the treatment she asked how much I would like to tip. Perhaps some service providers miss the fact that service starts with the very first contact you have with the company, and my experience up until that point had been beyond disappointing. I Advised her I wanted to consider it and potentially tip at the next appointment. However, within a week 30% of all of the eyelashes had fallen out, and now, 10 days later, more than 50%. I’ve been getting eyelash extensions for around 10 years, so know how long they should last, and how to treat them in order to make them last. I would have brought this to their attention before now, however I did leave a message for the manager to call me back, and that never happened, so I have no doubt even a complaint direct to the salon would result in absolutely no action. There are too many other companies out there to bother with ones who dont care about their clients. A very good example of exactly how bad service can be.

makani nalu This couple is so sweet. Its hard for me to find nail salons open after my work hours. I called and they super kindly offered to stay open very close to their closing hours just for me. They gave me their card and told me to text ahead of time if I want to come after hours -that they live close and will try to accommodate me! I plan to continue supporting this couple & local business

Alexandra Archival Tried a new spot based off reviews but I don’t recommend took an hour and a half for a basic manicure and it came out uneven and splotchy. They were really nice but quality of service wasn’t there.

Jessica McLin A GEM IN PLAIN SIGHT. Great location with parking and soo many nail options (gel-x, hard gel, amazing color selections, etc.). I’m a recovered nail biter thanks to Cece. You can call or text to make an appointment. 10/5 stars.

Ana Sanchez Come practice self care in a clean, professional, organized, easy access off main road and fairly priced Salon!

Nehalem Kunkle-Read I love this place! The owner is so sweet and hardworking. The prices are good for the quality and there’s easy parking in the back! Best to make a reservation.

Barbara Warner Toolbox has all the right tools. Best kept secret best nail salon in Santa Monica. Chairs are so comfortable you melt. Products are all green and home made scrubs. They even carry their own label of polishes which actually last . Foot massages amazing. Loving the design inside. Drinks. So relaxing not your usual place you go to . This is the ultimate relaxing spa man cure . You can also bring your ladies for a mani pedi polish. Enjoy thank you for the best day ever. Owners are so welcoming and kind and friendly. Time to go to the toolbox and get your nails fixed . Thank you

Belinda Tepper For Fathers Day I took my husband for his first ever pedicure. (Saul reassured me, "We get a lot of those.") It was perfect: great ambience, fabulous staff, sugar scrub included. Parking off alley in back. My husband said he will return on his own--from him that is highest praise.

Daniel Dedina Such a nice spot and a great vibe, was my first pedicure and I’ll definitely be coming back. Also noted the high quality reclining chairs.

elana b. Awesome concept, this is a safe welcoming space for anyone to get a friendly and professional service for nails. Came with my partner and we both had a really good experience- the techs are skilled and adept at what they do and the owners were super nice and we asked them all kinds of questions just out of curiosity about their experience starting up a unique business in a (somewhat) difficult environment. We hope they continue to do well and I’m sure they’ll have a great impact on the community.

Barbara Warner Toolbox has all the right tools. Best kept secret best nail salon in Santa Monica. Chairs are so comfortable you melt. Products are all green and home made scrubs. They even carry their own label of polishes which actually last . Foot massages amazing. Loving the design inside. Drinks. So relaxing not your usual place you go to . This is the ultimate relaxing spa man cure . You can also bring your ladies for a mani pedi polish. Enjoy thank you for the best day ever. Owners are so welcoming and kind and friendly. Time to go to the toolbox and get your nails fixed . Thank you

soniya bastola My fifth time visiting this place! I got gel-x extensions. Sara was my nail tech, and she did a fabulous job. I asked for short, almond-shaped nails with a cat eye and gold design, and I got exactly what I wanted. I usually call them to check if they have same-day appointments, and they are super accommodating. I would 100% recommend this place!

Kate West I visited this salon today for the third time. When the technician applied the gel before the color, I asked her to make it thinner because it felt too thick for me. I’m pregnant and was trying to relax, so I didn’t have the opportunity to check every step. In the end, I told the technician that I didn’t like the result, but before finishing, she assured me that she would correct everything I didn’t like after applying the top coat. She called the administrator, and when I explained what I didn’t like, the administrator told me that my nails were just naturally thick…. :))))In the end, she gave me a $20 discount, but also asked me to tip the technician who did this. I didn’t have the strength to argue, as this is my last month of pregnancy, so I paid what was due. Here are the photos I took after the visit. On the positive side, for my pedicure, I had the perfect technician. Thanks to Zura for the great experience!

Anne Devine The best place on the west side to get your nails done!! I have come here for a year and have never had anything less than a perfect experience. They are amazing at nail designs and everyone is so kind and so fun. I recommend it to everyone I know.

Jessica Gober I have been coming to this place about a year now and they do EXCEPTIONAL work! I have never gotten a bad stylist! I have never NOT gotten exactly what I asked for. This place goes above and beyond every single time! My nails are always gorgeous and I leave feeling like a million bucks each time! PLEASE DONT FORGET TO TIP YOUR STYLISTS!!!

Olga Rastorgueva Update: Have been going to the salon ever since and they meet expectations every time - great customer service and attention to detail. Olga is THE BEST with manicure of any kind - definitely book her if you want your nails to look perfect! Awesome salon and excellent ladies working there! This was my first time getting gel manicure done and I loved every step of my experience! Waited a week to leave a review just to see how my nails take it and how the gel stays on my nails. Everything is looking great! Olga did my manicure and Jane did my pedicure, I did both services at the same time, which is really convenient! Highly recommend to book these ladies when you go to Poppy Nails salon.