Heather Womack They are so kind and accommodated to my mother, who uses a walker. They never treat her like a problem like other nail salons do in Red Bluff. Thank you Star Nails for your wonderful kindness and patience. Best in town.
5 /5
Candiss Pridmore Howden I had the worst nail experience of my life yesterday. Ive been to nails salons all over the country and been getting my nails done monthly for 10 years, I know my way around a nail salon. I walked in with beautiful, long almond shaped, french, NATURAL nails. My own beautiful nails. I had them french dipped. I told her I wanted the exact same thing. She said how beautiful my nails were but shed make them "better". Then it all fell apart. I told her I only wanted them shortened by the amount theyd grown out. She started on my left hand and immediately took the e-file to my pinkie and went to short too fast. I couldnt stop her. I told her it was too short but we could make it work. Then she filed them oval instead of almond. Then she dipped them in pink and I kept saying no pink and she said no pink and I said thats pink and she said no its natural then I said its pink and she said wait til she files. Finally I said to just start over, soak it off Im not happy and I want what I wanted in with. Then she grabbed my right hand, which as of yet, shed not touch and she took a nail clipper and just chopped my nails off almost to the cuticles. Literally, she grabbed me and chopped me. I jumped up and said I need to walk away because I really, truly wanted to snatch her up but I kept it together and walked out. She took my nails because I spoke up and told her I wasnt happy and she retaliated by taking my nails. When I confronted her after I regained my composure, she wasnt apologetic or even phased. The guy behind me said theyre just nails, they grow back. Yes, absolutely they do but this never should have happened. You do not attack a client by forcibly cutting their REAL, NATURAL, BEAUTIFUL, LONG nails because they spoke up. Disgusting. Also it was the most filthy disgusting salon ever. The parking lot is swarming with homeless. Dont go here. They are awful.
1 /5
Asusena Castro If I could give 0 stars I would. I did a walk in on a Sunday, not too many people where there and they were able to get me in. I asked for a pedicure and off the bat, they wanted to upsell me the $60 package with a "bath bomb". After many NO Thank yous from me, they stopped insisting. I asked the lady for squared toes, and she nodded yes. She started cutting my toe nails in a triangle shape. She tried fixing but it was too late, my toe nails were cut too short to my liking. I got my nails done. I asked for medium short nails. My thumbs are shorter than all the rest of my nails, the polish looks wrinkled, my cuticles are painted over, making the polish chip. Next morning, I woke up with swollen toes. I went in the next day hoping for them to take off my nails and a refund. Needless to say they refused. They argued that my nails are "not that bad". NOT WORTH $100!! If you are looking for somewhere to get your nails and toes done, please consider going somewhere else. I learned my lesson.
1 /5
Hailey Souza I adore Tiffany she did such a cute set on me and she was so sweet . I usually dont get my nails done but I will now and I will always go to Tiffany ❤️
5 /5