List 7 Doctor of Medicine (MD) near Roseville, CA (part 2)

Carissa Ortiz Switched from kaiser and 100 percent regret. Sutter is such a money grab. All insurances are but this is 10x worse than kaiser. They want you to be seen for every little thing even things that can clearly be done over the phone. My kid has been in speech for 1.5 years and therapist wanted a hearing eval and they said she needed an apt to put a referral in. The apt was 1 question "why does she need a referral" which I had already told them why at least 3xs .. then they gave her a referral and charged us 200 bucks for the apt. And then sent the referral to wrong place and wants us to be re-seen for a correction. And the place I called had a 6 month wait. Then my son who is a baby got thrush because older sister had it and stuck her binki in his mouth when I wasnt looking. Even though she was diagnosed and seen by a dr they wanted us to again come in to confirm. They didnt have an apt for a week! They booked us the wrong address for that apt and we had to wait an additional week. So my poor baby wasnt eatting and had a mouth full of thrush. Then at the apt they had the nerve to tell me I should have called in because usually all smaller members are treated for thrush in the house like pink eye... well I called 5xs and each time got "you have to have an apt" charged is 240 for that apt! Absolutely disgusting and trash. They dont care about the people they care about the money. My other daughter has had a eval for autism for almost a year. This Healthcare is a joke. Oh and on a annual checkup which is suppose to be covered under my insurance 100% they added a code that added a cost to my bill because I apparently asked a question that wasnt under normal annual care questions... that question was "can I get a refill on my sons inhaler" Absolutely joke!! I could go on because everytime we have an issue with them .. stick with whatever health insurance you have trust me you dont want this! Oh and I already sent a message to patient care team which I got a response of "oh we are sorry it wont happen again" but it always happens again .. so please dont respond w that b.s under this review about letting them know because they didnt do shit except waste more of my time.

AL If you have to check in at Pediatrics Do Not go to the receptionist Raffah, the guy behind the desk. It took him 25-30 mins to check me in. We are established Sutter patients and completed our easy arrival form on the app 48 hrs before arrival. Because of his lack if training or willingness to learn his job correctly, he told me that now I was late (because he had to go to a coworker 2x to ask what and how to do). So our 1030 am appt got moved to 1145 am. All thanks to someone who doesnt know what theyre doing. Also, I had called sutter billing 7 business days prior to verify insurance eligibility on our end and take care of any co pays if needed. Stop hiring people who cant perform qn entry level job that only requires a highschool diploma. And Hugo, I have also escalated this as a formal Grievance with my insurance company.

poet faithful “Ellie” My experience is that of disappointment. I had been with Dr. Sorgea from my birth until I had turned 18, and the last year or two. I completely felt as if I was being pushed to leave. I felt comfortable having a doctor treat me for as long as my insurance stated and that they were able to care for. And Dr. Sorgea made it known she also did not feel comfortable continuing to care for me at my age. Despite going to a second doctor for an opinion who recommended I stick with Sorgea. Not only do I feel disappointment in this but in that for a family doctor. I noticed the trash is only really used by the doctors. A note on top that even states to not throw away diapers and other trash inside the bin. With wait times for the doctors generally being longer then the average length a child can hold their bladder. It seems unrealistic to also just carry it throw the appointment. I did not have a completely bad experience with Dr. Sorgea. But overall I do not think I would necessairly advertise her. Overall I felt as if she could come across as more judgemental. Then I would prefer.

Tawni Lyn Doctor pushed their own personal agenda when it comes to their beliefs based on covid or other illness. Took both my babies there and the Dr refused to to listen or take feelings into consideration. Didn’t he take an oath? Zero bedside manner, doesn’t listen to concerns or offer other alternative solutions only looking to get an insurance payout. Will never take my children here again. No wonder reviews here are trash.

jane J One of the woman who does ultrasound had a very bad attitude. She blamed me for coming back to check. Excuse me? I can not care about my own health? I asked her the difference when it compared a few years ago. She said that she did not know the old information. And she said it does not matter. Well, she made me feel I did something wrong for checking my health. Definitely not coming back!

Nicholas Charles I sadly had to go into this ER on two different occasions for the same injury. This injury turned into a herniated disc L5-S1 compressing a nerve root. The first time they gave me pain medication, steroids, and things to try to aid in the injury to get me home. Sadly as soon as everything wore off and I completed steroid treatment, my injury came back full force. During the second visit I was admitted to the hospital and it was decided to undergo a microdiscectomy surgery. If I were to attempt to make any suggestions, it would only be because during my time the hospital was very much impacted, so a lot of my time was spent in hallways, or shared rooms. Obviously it would be ideal being able to be in one’s own room, but I know that’s out of their control. I also really did struggle for the moments in the initial waiting room. With my particular emergency I couldn’t sit or stand for very long.. it was really tough because they only have chairs and not really anything to accommodate me until I was back on a bed/stretcher. It would be lovely to somehow address this for future patients who cannot sit. However, this is very much a positive review from me. So with that said, The staff that I dealt with treated me with kindness, knowledge, promptness, and overall incredible bedside manner. I really wish I could reference every single nurse, doctor, neurosurgeon - because the work that was done with me, was outstanding. I’m beyond grateful for my experience, and for what I witnessed just being a patient through every process. What everyone does at this facility is seriously one of the most admirable lines of work I’ve ever seen. Thank you will never be even close enough to express my gratitude. I would feel very comfortable recommending this ER and Hospital to a loved one if they find themselves in need! Thank you Sutter Medical!

Ansel Rockwood I got admitted to this ER Thursday 3/6/2025 with acute appendicitis that required emergency surgery. I interacted with a ton of staff; lots of test techs, at least a dozen nurses, 5 or so doctors, a few surgeons, and everyone there was an absolute gem. Even the security were very kind to me. The food was good, any discomfort I had was addressed very quickly, all the staff (especially the nurses and nurse assitants) were extremely kind and efficient. Everyone there seemed to be there because they liked helping people. I dont want to have to get admitted again just because I prefer to stay healthy, but I just hope the staff know theyre doing a fantastic job and I really did appreciate them taking care of me while I couldnt take care of myself. I have a feeling Im not going to have nearly as many nice things to say about the billing dept since they did plenty of expensive tests to keep me alive and healthy, but the folks on the front line interacting with patients were fantastic, I have nothing but good things to say about them.

Magali Bishop Go to another ER if possible. Went into this ER with my daughter (6 months) after talking to the sutter advice nurse. We went in because of a possible seizure, it ended up being a verified seizure. Went in at 1:48 pm and left at 9:30 pm. The doctor was a really nice person and was to the point about testing. Heel blood draw went great. But then they seemed to forget about us in the waiting room. My daughter had a urine bag attached in the waiting room instead of just having it been done in the room when we were in already prior. This happened because we asked what we were waiting on, general information. What broke me and what made this experience awful was when they said they would need a blood draw from her arm. Both parents holding our daughter down. While another nurse held her arm straight. The 4th person then went in with the needle repeatedly missing and unable to get a line going. My daughters arm was covered in blood from the needle piercing her skin. She was screaming and I finally said we were done. I told her it was absolutely ridiculous what was happening. (I was told later from another RN that getting blood that way was a delicate and complicated process and its really hard to do on a child that young, but I guess this nurse thought hey lets give it a whirl why not!) Their response was a simple "sorry guys" with a shoulder shrug. Lack of empathy or awareness of the situation. Absolutely disgusting to the point I will do anything in my power to not return to that department. I demanded the urine bag be removed because at that point I was leaving. I went full ugly cry on the next nurse who took the bag off because he was trying to get us to stay to finish up not knowing why we had asked to get it taken off. I was so upset and I cry when Im mad, but he understood and was so helpful and honestly he was one of the glimmers of light in that place. Someone who cared, he got her ekg done and was connecting with the doctor after that to get us out because he was blown away with how long we had been there (around 7pm at this point). By the time we left I didnt see any familiar faces from that morning in the waiting room, our discharge nurse was really nice as well. I know the ER could take a while but the lack of care, awareness, empathy that my daughter does feel pain was horrible. There were a few people who really seem to be there for the right reasons and their patients matter to them but I wouldnt go back with the fear that Id encounter the others again. This was our experience on this day.

Nicole Burgess The staff was very professional and helpful on our visit. Intake was efficient and despite the bed assignment being in the hallway, the experience we had here was positive. The doctor was knowledgeable and direct and everyone we met treated us like people. Even the handling of the upset person down the hall was professionally addressed, in my opinion. I would come back to this facility if need arose.

Aman K I want to share a horrifying experience my wife and I had at Sutter Roseville ER during her first trimester. She started bleeding in the evening without any symptoms, and we decided to go to the ER. Upon arrival, her pain level reached at around 7. The doctor did an initial ultrasound but couldnt find anything in the uterus, so he ordered a detailed ultrasound and bloodwork, prescribing Tylenol for pain. After the bloodwork, we were sent back to the waiting area. This is when things took a drastic turn for the worse. For over two hours, my wife’s pain escalated to 10+, yet no one helped. Despite multiple pleas, the RN receptionists refused to give Tylenol, saying it would be administered only after the ultrasound. She was crying in pain, and I kept on begging for relief, yet I was repeatedly told to just "wait." When I even considered leaving to buy Tylenol myself, I didn’t have the heart to leave her alone. Seeing her pain, I even asked RN Receptionist that should I call 911 for help and was advised that doing so would put her back in the line. As her pain became unbearable, she passed out near the restroom. Only then did an RN finally get a wheelchair—but still, no immediate help was provided. All this time we were waiting for the ultrasound and when an ultrasound technician came out to call the next patient, I requested her to take my wife. However, she wasn’t aware of the urgency, and she simply followed the queue, unaware that a patient had just passed out in the lobby. Then, God bless the soul of doctor who had initially seen my wife stepped out into the lobby to call another patient. In just one glance, he knew something was terribly wrong and acted immediately. Within minutes, she was rushed inside, where they found her vitals were dangerously low. She was given emergency medication for pain and blood pressure, and we learned she was having a miscarriage. This should NEVER happen in an ER. We left with one haunting question: What if the doctor hadn’t come outside at that moment? This experience raises serious concerns: 1. Lack of communication – Despite my desperate pleas, the RN receptionists never engaged or reassessed my wife’s worsening condition. 2. Lack of compassion & urgency – A patient passed out in the lobby, yet no one checked on her. 3. Triage failure – Despite my 100+ requests for help, no prioritization was done. 4. Coordination failure – Not once did the RNs consult the doctor who had seen my wife. I mean if there are 40-50 patients in the ER Lobby and only one of them is crying/passing out due to pain should be given immediate relief. A single glance from the Doctor was enough to take immediate action—so why didn’t they? This isn’t just a review; it’s a plea for change. Patients come to the ER in their worst moments, trusting the system to take care of them. That trust was completely broken for us. I pray no one else has to go through this nightmare.

Denise Ahumada Unbelievable.. .dont go here

Mary Jo Tommasi Staff has been wonderful and patient care, from my experience, has been a priority, day of night!!

Eric Poole Spent 10 hours in a hallway. Was never offered a room. Took 8 hours for my 6 year old to be offered a pillow. Left without a clear diagnosis of what was wrong with her. Were told wed get a CT and then werent. Hallway was a throughway for the clock in/out system. And a hang out for the cleaning staff.... it was pretty miserable. Also they only offer diet drink options. What in the world?

Adria Gaebrialla It is nice to have everything so conveniently located! I can see my doctor, then if needed, I can go across the hallway and get x-rays or get some diagnostic imaging. The staff is very efficient and helpful, and Im so happy my doctor has moved to this location, so close to my house. The physicians assistants are also excellent as are the nurses. And its convenient to be so close to stores and restaurants so I can group my errands. I am a long time patient of Dignity health, and highly recommend them and this office.

Martha Pena Dr. Ruben was a great Dr. and his staff have been so helpful as well. Daisy the Dr.s assistant is great when my Dr. wasnt available and I think shes just as wonderful as Dr. Ruben. Hes no longer there but I know the staff and they are great and they take care of business and they are all so considerate and kind.

Ali Holladay I had a fantastic doctor here, until he moved. No one contacted me to inform me of that, or change my primary doctor, or notify me that my future appts had been canceled. Now I have tried to schedule an appt with my new primary and all the doctors are booked months in advance. I wait over 45 min just to talk to someone at the front desk when I call. And the entire time they have a recording saying how they provide quality blah blah. No they do not. They do not provide good care, you are purely a number. I pay a lot of money for insurance to not have to use urgent care. Find another doctor or health group.

Mathias Warnes This is a business more than it is a medical facility. Very hard to get through to a person through all the automated messages. Once you do, youre told that a doctor cant see you for your primary care visit for almost a year. If you tell them you think youre at risk, they boost you up to just 3 months. Shameful. If Mercy Medical is your provider through your insurance, choose another. They obviously have way more patients on the books than they can service. Ive never gotten an appointment in less than 3 months, except when I got covid.

Sherry Raabe As a patient you should feel taken care of but not in this office. When visiting the office I was rushed on filling out personal information and health information. The nurse was pleasant as well as the doctor. Front staff seems like they hate their job. In addition, they left my personal information sitting on the counter (um HIPPA violation). Not once looking up from what they’re doing. Then they lost my paperwork. I dropped off paperwork and yet again couldn’t locate it. If you have an issue go to El Dorado office instead. It was like watching a circus full of monkeys.

Christen My husband has been trying to get help through their office for 5 months and cant even get a phone call or anything from them. They are one of the worst offices that I have ever dealt with. Wont answer phone calls or call back

Andrew Lemmings I’ve never had any issues so far, love my psychiatrist he’s great and works with me and is really understanding. They’re really understanding with my situation and only having been there since January, only have to go every other month now. Hope this helps! Only issue I’ve had was getting in as a new patient as it took 3 months to get in. But once you’re in you shouldn’t have any further issues.

Elise King NONE of the staff that works for WellSpace actually gets their Healthcare through WellSpace. Heres how it works: 1. First, you must establish care. Doing so means being assigned or signing up with WS through your private insurance, Medi-Cal or Medi-Care. So, once you have selected WS or been assigned to them you call and wait on hold for at 40 to 60 minutes pretty much anytime you call. Expect the same wait time or longer each time. 2. When someone answers the phone if you have an "immediate care need" and you are not established you have several options. All bad: a) Come to the "immediate care" clinic on Arden Way (in Sacramento, CA) and wait hours to see someone (almost certainly not a doctor) who will only be able to see you for ONE issue only. If you need a referral at this point, NO ONE is authorized to give you a referral and they will not do that not even if you have a broken bone, are bleeding or have another obvious physical issue that needs immediate care. Your only option is to go to the emergency room or an urgent care assigned by your health insurance. Ouch! That co-pay is expensive if you have private healthcare! b) Your next option is to take the first available appointment to try to establish care (which takes at least one month). Once you get this appointment you can ask for referrals that you need. After being seen, you will be given a handout with a summary of the appointment and what the next steps are. Most likely the provider that saw you will not review that with you. And neither will anyone else. That provider is off to the next patient (or break) and WILL NOT under any circumstances come back to your room to answer any questions. So, if that provider sends you for an X-Ray for the right arm and the problem is on your left arm you have to set another appointment to come back to the clinic to get the proper referral because Mercy Imaging Centers (Sacramento) will not honor the faulty referral. Sadly, however, this is all just wishful thinking because the Referral unit has to make the referrals and it will almost surely be weeks to months before you will see anyone. If you are lucky enough to see the referral specialist and get any tests done over at Quest Diagnostics you will have to make another appointment with WS to have someone go over the tests. Getting that appointment will take most probably weeks to months. At this point, you can not select a WS primary care physician until after the initial appointment and screening (and probably will not even afterwards) so you probably wont see a doctor at this appointment either. c) Just go to the emergency room or urgent care center and wait and pay all the co-pays etc. In this case, you will still get referred back to WS and guess what? It all just starts over again. d) There is a Healthcare Advisor for after hours that you can call. Just be aware that they can not diagnose or treat any illness and can not write a referral either. They will most probably tell you to take some tylenol, wait for 72 hours for a call back from WS or to go to the emergency room. In conclusion, the structure of this group of individuals is as follows: 1. The "doctors" main job is to oversee the work of the staff certified medical staff who are generally responsible for all patient care. 2. I do not know if they charge the regular rate for services to Medi-Cal, Medi-Care or private insurers (my guess is that they do). 3) Do not allow anyone to be assigned a PCP because then the whole system can be tracked and investigative agencies will be able to go after specific doctors. 4) Do not allow any patient to have direct ability to contact the individual offices or the doctors or medical staff through email, or written correspondence or by phone.

nikki K This clinic doesnt help much patients. Had to schedule an appointment for leg pain, they requested for xray, then when its done, you have to schedule another day for results, which take 8weeks before you can get a schedule. you have to suffer those weeks before they could give you a prescription. instead of saving you a trip to urgent care, they dont really care. No empathy.

Jessica Powell This medical facility deserves zero stars. My children and myself have unfortunately been patients of Wellspace Health for over 8 years. If there were other options I would not come here! I have experienced the absolute worst health care here, if you can even call it that. I’ve had way too many bad experiences to write in one review. They are so unorganized! It literally takes three or four months to get a referral and sometimes up to a year. Their fault not mine. I sent a message about a month ago asking where my son’s referral was that we requested months before and they said it was approved back in November but no one ever called me nor did the doctors office call me. Now they said I have to make another appointment just to get another referral. Because when I called to make an appointment with the doctor, they no longer see patients for that diagnosis. But the worst part about Wellspace health is their customer service! I don’t know where they get these people from that answer their phones, but they are the rudest people I’ve ever spoken to! I told the lady on the phone that I was never notified for the referral and she told me “yes you were!” I said no, I wasn’t and she kept saying yes you were over and over again! They seriously need to start recording their phone calls and hiring better customer service representatives! Another thing that is bad about Wellspace health is that you can’t keep a doctor that you see for years that knows your history. Instead, you get to see a different doctor every visit who knows nothing about your history and is rude and rushes you out of the room and only allows you to address one issue and no more! You’re only allowed to address one issue and it takes two or three months to get in for an appointment and that’s only if they’re scheduling is it completely booked! There have been many occasions. I’ve called in several times to make an appointment and they can’t even schedule anything because they are fully booked out as far as they can go and tell me to call back in a month. Really?? We’re forced to go to urgent care or the er half of the time. Another issue we’ve had happen several times is calling in to make an appointment and showing up for the appointment only to be told they don’t see any appointments. I could go on and on but unfortunately nothing will be done and patients will have to go on accepting third world country medical care.

Chris Lehr Multiple terrible experiences here. They are involved in a 38 million dollar lawsuit for Multiple cases of malpractice And mis-perscribing medicine as well as overcharging. They gave me a prescription for a medication that has FDA warnings against giving to someone with my health condition.