Sage I came here expecting a relaxing nail appointment. Instead, I got a masterclass in rudeness, dishonesty, and how to completely ruin a customer’s experience.
Jessica operates like she’s being forced at gunpoint to do nails—zero enthusiasm, zero respect, and 100% attitude. You can literally feel her contempt as she rushes through your service like she’s competing in the Nail Olympics (spoiler alert: she loses).
But here’s where she really shines: mystery pricing. What starts as one price magically inflates by the end—no explanation, just vibes. When I politely questioned it, she gave me a look so disgusted you’d think I asked her to donate a kidney.
Oh, and if you dare to ask her to fix something? Be prepared for a world-class eye roll and a sigh so deep it might alter weather patterns.
Jessica, if you hate doing nails so much, just say that. Or better yet—find another job where customer service isn’t required.
Final advice? If you value your time, money, and sanity, avoid this place like a contagious disease. There are plenty of salons nearby that actually know how to treat people like human beings.
1 /5
Liz AM I have been coming to BE & J since their last location and I can say it’s a place that will leave you with beautiful nails in a short amount of time. The women are kind and skillful. Jessica is the best at her art and very attentive. Expect them to be busy! I appreciate their hard work and happy this place is around.
5 /5
Angela Gabaldon I do not normally leave reviews but had to with these two manicures.
Last two times I went to the owner. For Gel X manicure
Had to come back because the nail polish chipped in less than 24hrs.
When I came back the first time she did the nails topcoats on a couple of the nails.
Then again 24hrs later nails start lifting and chipping. I told her it was frustrating to have have back twice for the same manicure for plus she made my cuticles raw.
She refused to do it over and just gave me my money back and said not her problem.
Never coming back.
Don’t waste your time or money.
1 /5
Yulia Nazarenko Timing:
from the moment I entered the salon and signed up as a walk-in and the moment when I left with gel manicure an hour passed.
Pricing:
Average, for my gel manicure I paid $28 plus tip
Quality:
Since we are in Los Angeles, I would say that the quality of work is average for this price, but if I were in Europe, I would rated very low. Although the manicurist was a pleasant and friendly lady, neat.
Would I come back here again ? Most likely yes, I live near by
4 /5
Honey Alf Omidy I have been to this place few times.
Only two time their work was okay.
I have had two bad experiences (out of 4 visits) that I would like to share.
1- The first time I stoped by their shop I was 6 months pregnant with my twins, after I waited few minutes i found a spot to sit. After they finish my pedicure they told me that they only accept cash! While I only carry cards, I waited 30 min on my foot in their shop for my husband to bring me some cash so they can let me go. When my husband arrived the manager said okay this time you can pay with card! I wanted to scream! They kept me on my foot for long time, while I was pregnant and heavy and asking me for cash while they could do cards too?!!!
2- Please see the attached pictures.
Terrible gel pedicure by:Linda
I paid $40 for this pedicure.(Tip included)
When she was done I told her that I don’t like it. Please fix it. She laughed and took her stuff and left! She didn’t even care or listen to what I told her!
Due to the bad service I give them one star. They do not value their customers and their work very sloppy.
1 /5