The Best 15 highly rated medical facilities near Santa Cruz, CA (Page 3)

Alicia Vega I had got testing done by this doctor, he sent me back to the original doctor that sent me to him. Did NOT have any respect for me when I was explaining my situation to him. He expected me to know the dates of my injuries when Ive been waiting to see him again for first time official appointment for THREE months. Charged me 50$ for a missed appointment even though I had not been told about the fee in advance. He canceled an appointment and when i finally get to sit down with this person hes basically pushing me out the door. Wouldnt let me speak to the receptionist to make another appointment (not that i would ever see this incompetent individual again) and all because he was offended when i said that I had heard all of the things he was saying to me already and basically told me theres nothing he can do and i left.

Torvald Tempestas Joydip Bhattacharya is extremely invalidating. One of his first statements upon reading my medical history was "You do not have hypermobility." This was my first meeting with him, and yes, an actual rheumatologist gave me the diagnosis of hypermobility. I was taken aback as to why he would choose to step outside of his field without prompting, but continued the session. He proceeded to run a janky POTS test, no tilt table, and no timer, just him speaking to me and taking my pulse at random intervals and in various positions. At the end of the session he asked me about the brace on my right ankle, apparently hadnt noticed the other three braces (one on each ankle, one on each wrist), and said; "did you injure yourself?" I answered with some irritation that the braces are a preventative measure for the HYPERMOBILITY, and proceeded to touch my elbows behind my back, bend over and place my hands flat on the floor (I can easily go further), and inform him my right leg can reach almost to the back of my head. Upon this, he exclaimed, "Oh, maybe you do have hypermobility." Yes. Thats why a QUALIFIED professional wrote the diagnosis. Completely unnecessary, unprofessional, invalidating, and wrong. Would not recommend to any other women.

Kris Cord Dr Bhattacharya is great, assuming you can get to see him. His office staff however is not so great. It took three calls and two weeks for them to get my insurance paperwork submitted for physical therapy. Not once did they return one of my calls. They dont call you to make a follow up appt. Instead theres an automated system that calls you to remind you to call them. When you call, youre likely just going to have to leave a message. If youre lucky enough to get someone, youre left on endless hold. If youre on hold at the end of the their work day at 3:56, they just hang up on you. I guess Im just going to finish my assigned PT and not bother with a follow up despite still having problems. Im going to have to ask my GP can get my rescuers transferred and get me in to see someone who I can actually make appts with.

Luke McAdams Friendly and personable but challenging to get a hold of

Corey Hendriks Dr Bhattacharya seems to mean well but he’s failed me dramatically as my neuro and as a result my condition has gone largely Untreated for 5 years and I almost died recently as a result. He doesn’t really seem to listen and outwardly is very aloof.

Neil Happee Dr. Thaila Ramanujam is phenomenal doctor. She is a recognized leader in her field and has an exceptional ability to connect with patients in a way that elevates the level of care and treatment plans she creates, implements and closely monitors. Under her care you feel you have a doctor who is fully committed to understanding your diagnosis and adjusts as needed to your bodies unique responses to medications and combination therapies to ensure the optimal outcome is achieved. I have been treated by Dr. Ramanujam for 20 years and absolutely believe that my quality of life would not be what it is today without her.

Sophie Lafond Dr Ramanujam is one of the kindest and caring Rheumatologist I have seen. Where there is a problem she makes a plan and works at that until we reach the best possible outcome. She always has a smile and her clinic has such a positive attitude.

Maria Walsh Dr. Ramanujam abandoned me as a patient while I was literally laying in a hospital bed, unable to move due to full-body joint pain, at the most vulnerable moment in my life. She quit by saying to me over the phone, "I am not interested in your case anymore." I never heard from her again. She is the exact opposite of a dedicated, caring doctor. I do not recommend her to anyone.

Scott Riddle I went to Dr Ramanujam for Lyme disease related arthritis. The first thing she said was that she was suspicious that I had lime disease. Then she seemed rather confident that with or without the diagnosis she would treat me. I was and still am in severe pain. She ran all the tests that the last doctor ran and the diagnosis was conclusive. And then she did nothing. I had a second appointment there were no recommendations for a Lyme disease doctor. There was no help with my pain. There was no follow through.Ironic because she was actually recommended to me after the fact buy some other people in the community. To add insult to injury. Her assistant referred me to the local pain clinic. Who also basically took my money and then said they could do nothing for me. Welcome to healthcare in Northern California folks.

Summer Peterson The office doesnt answer the phone which is very frustrating and its also incredibly hard to get an appointment. Because I had to wait two months to see Dr. Ramanujam I saw the PA first which was pointless. When I finally saw DR. R she didnt agree with half of what the PA had told me. In a super rushed 15 min apt she told me I have Hypermobility Syndrome and Fibromyalgia and said there was nothing I could do but go see a sleep doctor. Her energy was stressed and frenetic and she very obviously did not care about me as a patient. She did not explain anything else and I felt very dismissed. It was heartbreaking to get a diagnosis like that by a doctor who clearly could care less about me. I even had to call the office later and ask what my diagnosis was exactly because it wasnt clear. A 15 min apt the for my 1st time seeing her was unacceptable.

jocelyn sepeda I had an ultrasound done with results flagging abnormalities and urgent follow up I was told by her office that there were no abnormalities found so I didn’t schedule a follow up Dr Sarma should have called me or had her staff follow up with me to notify me. As my Doctor it is her irresponsibility to notify me.

Jesssica Rivera Super rude, very unprofessional.

Pia Inman Dr. Sarma was my OB during my twin pregnancy. She’s an amazing doctor and a very caring person.

Nick Llewellyn I had a new patient appointment scheduled with Patrick Cudahy. It took 6 weeks to get in to see him and then 10 days prior to the appointment, his office called to cancel. No explanation as to why and then the next available appointment was 7 weeks later via phone. Completely unacceptable! If you cancel an appointment, then make an effort to see someone in a timely manner and be transparent about the reasoning for canceling in the first place.

Charlie Elliott Dr. Cudahy is a phenomenal family physician. Multiple people within my family are patients of his and it’s always a great experience.

Nanci Ryker-Judd I recently started going to their facility in Ben Lomond & have had the best medical experience Ive had in a LONG time! Dr. Lovell was so thorough, empathetic & kind. I am so glad we have this office in San Lorenzo Valley now. It was severely needed.

bryan hackett If only the system allowed me to give them zero stars. We followed our kids doctor there when she left PAMF, and it has been by far the worst customer service experience Ive ever had in 50 years on this planet. What a terrible, terrible, terrible business model they have. You spend 45 minutes on hold to speak to someone who doesnt know what theyre talking about, gives you misinformation, mis-schedules, unschedules, reschedules and cancels appointments on their own whim. The absolute worst. Im done.

Michelle Aldana The staff here is unprofessional, do not listen to “client” concerns, throw their hands in the air and don’t follow up on the questions patients have. They do not communicate with or review information regarding specialists. I do not recommend seeking medical help or advice from this clinic or their staff, especially after they requested I go to TeleCare where I was Graped. When I reached out for a follow up and assistance with my medical records they said they couldn’t help me. 0/100 recommend

Tim Sylvester My sons doctor switched to this clinic. The service is appalling. He’s by trying to talk to the doctor for over a month but can’t get through their phone system.

Mark Moroney Casey Kirkhart is a wonderful doctor Takes the time to listen and in turn provides excellent care. 5 stars .......

Jeromy & Wendy Collins I had an appointment set for 4-5 weeks out, the day before I was supposed to get off work early to go to my appointment , I received a call saying that the doctor was cancelling because he had a new appointment at the hospital. Fine, I understand, emergencies happen. But when I asked when I could get another appointment, the woman said 5 weeks out! I commented, so I go to the back of the line essentially? She quickly said, yes. I said no thank you. In my respectful opinion, this is a careless way of conducting business.

Sheila Borgman The one star is for Dr Seftel’s NURSE. She was incredibly rude and belittling. After waiting almost 20 minutes for the doctor, I told his nurse I had to leave because I had another appointment coming up. She looked at her watch and was not impressed by the amount of time I’d been waiting. Instead she said, “You should plan more time between appointments.” ????!! I had allotted a 1/2 hour to be at their office, and most of that was eaten up by sitting around. At the rate we were going I would have had a 5-minute appt, or no appt at all. His nurse continued to time-shame me as if I should know and accept that he always runs behind. She had the gall to say “if you don’t want to wait, schedule at 9am or 2pm.” I had scheduled at 9:15, and they were already behind. Bottom line: She made it sound like it was my fault that I couldn’t wait anymore, which is unbelievable! The front desk staff was lovely and apologetic. Dr. Seftel is pleasant and knowledgeable (but runs late). His nurse was awful to me, and I hope Dr. Seftel reads this because he should know.

J Shelton Dr. Seftel is amazing and has been straight up with me thru this process of cancer. He has gotten all my appointments moved up to next day when they were weeks out. He is very straight forward and compassionate. Im very lucky to have him on my side right now as I go through this very unfortunate situation. Thank you Dr. Seftel Sincerely W. Shelton

Taylor Demarest Dr. Marc Seftel is a hearing aid saleman and not interested in helping his "patients". Very Poor bedside manner and failed to let me know there was potential treatment options available which were time sensitive like prednisone so that he could try and sell me hearing aids. More than a bad Doctor he is also a bad human being. The biggest mistake I ever made was not going to a real ENT and instead seeing Dr. Seftel who cares more about money than his patients health.

Reema S Iam really taken aback by the policy which was never mentioned to me while I made an appointment. I had to travel for a family emergency the clinic never called me or reminded me about my appointment and conveniently wants to charge me 50$ this is stupid.