The Best 19 highly rated medical facilities near Anaheim, CA (Page 2)

Adam Lang This is the second time weve used this Urgent Care. Both times we had very good experiences. Wait times were not bad. The front desk and the Doctors and nurses were great. Very friendly. The facility was clean. And , today they were showing Tangled while I waited.

Cynthia Masterson Excellent staff all around! Had a terrible migraine. They immediately gave me an ive pack. I was seen quickly. Nurses and doctor were very quick and helpful.

M W My mother was seen there for nausea. She initially was seen at the ED but her 12 lead ECG was normal. She waited for 4 hours for glucose testing due to her not being compliant with her metformin. Not wanting to wait any longer, she went to the urgent care for her diabetes labs. She was told at this urgent care that they are worried about a cardiac event, and instead of being transported on tele monitoring via ambulance, they told her to have my non medically trained sister drive her to the emergency department. This is either negligent for having her travel by inappropriate transport or they just brushed her off not wanting to deal with anything. This care was not the standard of care.

yaremy frausto Took my mom in because she was feeling sick. Dr. Taylor was really rude. The way he spoke to her was unacceptable. He talked down on her as if she was an idiot. Repeated questions that she had already answered but because she didn’t answer with yes or no it was a wrong answer to him. She would answer him trying to explain how she felt but he just didn’t want to hear it. People go in feeling sick as it is. He really needs some retraining on how to treat patients. Worse doctor I have ever met.

Justin Rosen Dr. Patel has been my wifes and my Primary Care Physician for the past 10 years. He is excellent. Dr. Patel always finds time to fit us into his busy schedule. His evaluations are thorough and proactive ensuring we stay healthy. We love his new office too.

Bharat Patel On14march were visiting to Dr Deepak hospital, our experience was very nice. Dr Deepak give good advice to us.Dr Deepak best diagnosis Dr give good advice for take care of health tome &my wife. We appreciate your sincere work. God bless you for your success

martha valencia I normally dont post reviews but in this case I need to. This place is very unprofessional. I went in explained from the beginning what I wanted and knew they couldnt provide the service so I asked to be referred to a different clinic. I gave them the name of the clinic/address and they still referred me to their own clinic that also does NOT provide the service I need. This has been going on for a week now and I have to keep calling to follow up. They do not understand how time sensitive this is although I have explained many times it is. Once I am finally referred to the clinic I need to be at I will probably reconsider this review. For now this is such a horrible experience on top of what Im already going through personally.

Jon Toisserkani Dr. Patel was chosen by my insurance as primary doctor. I received the worse service of my life from his office. I will never go back.

dillon landis Horrible experience on the phone with receptionist. If you are sick you might as well go to urgent care. They will not see you.

MrDuppyconqueror ⭐⭐⭐⭐⭐ I recently had the opportunity to visit A&C Urgent Care in Anaheim on a Saturday, and I must say, the experience was exceptional from start to finish. Despite it being the weekend, I was able to see a doctor promptly, which was a huge relief given my urgent medical needs. The efficiency with which the staff handled everything was truly impressive. From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The reception staff were incredibly professional and helpful, quickly processing my information and ensuring that I was comfortable while waiting. The waiting area was clean and well-maintained, which added to the overall positive experience. When it was time to see the doctor, I was escorted to a private room where I was met with the same level of professionalism and care. The doctor took the time to listen to my concerns, thoroughly examined me, and provided a clear and concise explanation of my condition and the necessary treatment. I never felt rushed or overlooked; instead, I felt genuinely cared for and valued as a patient. The entire team at A&C Urgent Care demonstrated a high level of expertise and compassion. They handled my needs with urgency and ensured that I received the best possible care. The medical staff was attentive, knowledgeable, and empathetic, making sure that all my questions were answered and that I felt reassured throughout the process. In addition to the excellent medical care, the follow-up process was seamless. The staff provided clear instructions for my recovery and made sure I had all the necessary information before I left. They even followed up with a phone call to check on my progress, which was a thoughtful and appreciated gesture. Overall, my experience at A&C Urgent Care was outstanding. The combination of prompt service, professional and caring staff, and a clean and welcoming environment made a stressful situation much more manageable. I highly recommend A&C Urgent Care to anyone in need of urgent medical attention. Their commitment to patient care and their ability to handle situations with both urgency and compassion truly sets them apart.

Juan Sepulveda I wanted to take a moment to express my heartfelt gratitude for your assistance with my carpal tunnel syndrome. Your expertise and care have made a significant difference in my life. I am thrilled to report that I no longer experience any numbness in my right hand, which has greatly improved my daily activities and overall well-being.

Kevin Ohern DR Barnes is excellent acuputure specialist and has very good capping skills, hey haved helped with my back injury. I was unable to turn my neck without pain, but after treatment I have improved greatly.

rnrsuperstar HORRIBLE HORRIBLE HORRIBLE Avoid all these offices , If you want to be disrespected , talked to aggressively and very rude. Find a real doctors office. You won’t see an actual doctor. They will only talk to you over the phone. Because they are too important to see you in person . Instead you will get a student or worse a NON LICENSED PA Not even a nurse . So this place basically does not care about treating injuries, but they will do what ever the insurance company wants them to say. If your hurt they will try and say your not hurt , and SIDE with the insurance company. This place is a medical scam dream. Getting paid by the state or insurance, without actually trying to heal the injuries. Do yourself a favor avoid this scam health clinic, and go to a hospital with real doctors and nurses. Do you trust your health care needs to this strip mall clinic ? Beware

warzua They need to update the hours they have POSTED ON THEIR DOOR. Ive wasted time and gas multiple times because Google and what they have posted are WRONG.

Siloam Won My dad stayed at this facility for 4 days to treat fractured femoral neck. Every staff member was doing their best to provide necessary treatment, fulfill his needs, and transfer him to a nursing facility after the discharge. Also, they have been very helpful, answered all questions, and followed up on requests whenever I reached out. My dad mentioned that he did not want to leave because he was so satisfied with the service every step of the way. Thank you West Anaheim Medical Center and all staffs who took care of my dad. Our family could not have asked for more and grateful for your exceptional care.

Kimf Foster This was the best hospital Ive been to. They took me in with in 4 minutes. Great care, even the blood draw was easy and Im a had stick. Usually have to use an extra ray to find a good vien. Not here. And the Dr was very knowledgeable of my problem. Would recommend anyone to go there.

Patricia My wife is writing this but this comes from MY HEART : My time spent in ER , DOU, Med Surg was amazing the staff is professional and very friendly helpful the rooms are clean and bright so you won’t get depressed. They called me Uncle Buff because I ask them too it’s my nickname. The DOCTORS listen to me and explain what was going on with my body and what they needed to do and what I needed to do. I will recommend West Anaheim Medical Center to anyone who needs help GK

Dan A. I am not a hater type of reviewer but two incidents come to mind that I need to mention. In mid-October 2023, I had a mysterious infection. I drove myself to their ER where they gave me a tetanus shot and I still dont have a clue what my infection was about. They did a quickie attempt to sign me up for Medi-Cal but failed. The hospital bill was $5000+ for me being there 4 hours and getting a tetanus shot. A month later I sign up for Medi-Cal and qualify.. starting date being Jan 5 2024. Theres like a 3 month window in which Medi-Cal will cover medical expenses prior to approval. The window seems clear and kosher to me but the hospital has not been very helpful coordinating with Medi-Cal and instead call me regularly and send me bills in the mail often. West Anaheim Medical, I dont have money. Ive seemingly given up on caring how this is harming my credit. I feel helpless and hopeless and West Anaheim Medical is doing nothing helpful. As far as Im concerned, West Anaheim Medical dropped the ball on Medi-Cal, not me Fast forward to late November 2024, my dad falls and fractures his shoulder probably due to cardiac arrest.. he goes to West Anaheim and gets rushed through and out days later before Thanksgiving. My dad is in a far worse situation now than when he was taken to West Anaheim Medical. A week later I have to call 911 again and now hes at UCI. Oh BTW West Anaheim Medical, my mom has alzheimers and my dad has his issues.. Im the only one around to help them. I am so overwhelmed, no income, and with issues of my own, that you are on your own in regards to billing and collections. I do not have the time, will, or even mental energy to connect you guys to Medi-Cal. Thats what your billing/collections people are for. If theyre not effective, thats your problem and you have the choice and power to try and re-train them or fire them but chasing after me will get you nowhere. West Anaheim Medical, you guys deserve this bad rating. All I can say is I spared you from naming other serious issues I observed. If you are reading this and have fallen in between the cracks of no insurance, no money and no public assistance either, this is likely to be the start of additional stress for you. Go elsewhere. Daniel A. (West) Anaheim

william Ronald I have just stayed two days at West Anaheim Medical Center and it was a very excellent experience. The emergency room staff was friendly and caring. The nurses and doctors who treated me were totally first rate. I would sincerely recommend West Anaheim Medical Center to anyone looking for a good and wonderful hospital staff!

Mickeyz S Great experience during the child birth and nice nurses, there is a lady that goes around and asking about the food she interrupted our friends and family time to tell us about the food and explain the goods about it which isnt needed at the time and ruined the experience of first time visit and to top it off car tires were stolen from their parking structures, 1 star for the security that was working that night, plus they told me its not their first time it has happened. what a joke.

Roxanne Rodriguez The staff are amazing. The hospital itself needs MAJOR updates. Elevators dont work, ac doesnt work, the bed table is so stiff its hard to move. I honestly dont know how this hospital is still functioning. The cafeteria is in the basement. The own needs to stop the construction in the basement and get to work on updating everything else. Never see a hospital like this.

Spezialkrafte 03 Ive visited this hospital several times to see my friends who became patients. Observing the staff that they have, very professional, hard working and seems going beyond at all times. A number of them have displayed great interaction with patients and families. You seldom get this now, person to person treatment. I just hope that the Providence group take care of their employees. At the end of the day, you need great people to run a tight ship!

Joshua Kent My daughter and I went here yesterday. Both of us are extremely ill. My daughter had a fever of 105.5°. She was the priority person we were there for. The nurse that checked us in couldnt even get an accurate temperature reading on her because he kept trying to do under the tongue despite the thermometers being capable of doing under the arm. An hour went by before they finally got a temperature reading on my child. Her fever was 104°. They had to bring in ice packs and administer fever reducers despite me repetitiously asking prior to getting to that point to check her. They were downright negligent and their behavior is extremely dangerous, especially for small children. Im appalled by the service that we got there. These people should be held accountable for this type of behavior its disgusting.

Elija slinkard I voluntarily came here because I was having a panic attack. When I asked to leave, they placed me on a 5150 hold without evaluating me at all which is illegal. The entire time I was here, there wasn’t a single therapist or therapy group offered. The “occupational” therapy was literally them letting everyone go outside and do nothing for 30 minutes. No instruction, no guided activities, nothing. The facility was also so disgusting and unclean it made me incredibly nauseous. Do not send your loved ones here if they need help. This place did literally nothing to help but pump people full of medication. Because I’m pregnant they couldn’t give me any meds so I was forced to sit there and do literally nothing all day. Not great for anyone’s mental health at all.

Daniela Nieves This place should be shut down. The treatment patients receive is disgusting. Everyone who works should be ashamed of themselves. You treat people like animals, don’t give water and proper medications needed.

Serena Sonoma I had one appointment for psychiatry with Hieu Tran and will not be returning for any follow up appointments. Not only does this psychiatrist seemingly have an unwillingness to listen to patients but also offers undependable advice. I was given a 5 day prescription for my anxiety disorder and had to jump through several hoops as the pharmacy attempted to contact Hieu Tran and were unable to get ahold of him. I contacted him myself and he showed a complete lack of interest and urgency in prioritizing my mental heath needs. I wish I could rate lower.

Julia I I originally left this review on yelp but they removed it. they also removed another low rating. I do not recommend this place if you have a specific mental health issue (or trauma related condition), or are looking for any kind of therapy/group/actual support other than medication. During my 10 days there, I went from being voluntary to being given a 5150 then a 5250. I can only imagine I was given them because I pushed back on taking the medication (which I explained to the staff members multiple times Id had bad reactions in the past and was not comfortable with them giving me medication I wasnt familiar with. I was then met with an attitude by multiple staff members, especially Cheryl). From the very beginning things were confusing, at times traumatic, and overall lacked real support for someone who was going through a mental health crisis. At one point I had felt so defeated by the staffs lack of listening skills I started to shut down and could no longer speak due to the stress of everything. And instead of trying to help, staff members sat there silently, stared, tried to push medication, and one even physically moved away from me. From lack of privacy (having a nurse stare at my personal text messages for too long), to loud noises all night with the doors slamming shut constantly, to witnessing staff mistreat other patients (nurse Angie taking a walker away from a patient who needed it and had borrowed it with permission from another patient), to being hesitant to express any emotion without repercussions (witnessed another patient get tranquilized for having an emotional reaction and left the room another time when witnessing staff, with one holding a big needle, start to surround another patient who was taking too long on the phone). This facility and most of the stuff seem to lack empathy, understanding and the ability to actually support those with mental health issues. Not to mention the lack of actual mental health education and skills in the groups that were held every day. Instead of building skills or having group therapy, there were music classes and bingo. While having fun in a place that is so sterile and uncomfortable might be important- so might be building useful skills to help oneself once youre discharged. And youre lucky if you get any face to face time with a therapist- but they wont seem willing to sit down with you and discuss what youre truly going through. The resident psychiatrist (dr. Ishmail) will also only meet with you for 30 seconds and base an entire diagnosis on those 30 seconds. Even then, it seemed like the staff only lightened up once I had started complying with their "treatment" (pills and going to groups). For days I tried to explain to staff the past reactions I had to medication, yet I was still met with annoyance that I wasnt just immediately taking the pills. You have to push back a lot in this place to make sure they understand you know your own body. They also seem to hand anyone and everyone a 5150 then a 5250 who protests any part of their treatment. The outdoor areas are a joke- painted white brick with cement tables. The white will blind you when the sun is shining and theres little to no comfort when being outside other than being able to feel the breeze. It was also shocking for staff to have no reaction to my many complaints about not being able to go outside and how that is one of the main things that improves mental health. It seemed as though we were only able to go outside when the staff felt like it. And even then- there was nothing to do other than to sit or pace along the perimeter. Inside, the only things to do with our free time when not eating or going to group were to sleep, color, read or watch tv. The only highlights were the food, the kitchen staff, and some of the other staff members who actually seemed to care (Jocelyn, Beatrice, Kasey, Miguel, Veronica, and a few others)

go Mail For suite 202, I don’t think appointments matter at this place. We had an appointment at 1pm. But after a wait of more than 1 hour, we still haven’t called. They don’t even care time matters when appointments are made. I wouldn’t recommend this place.

Travel Tery One of the greatest dr u can have. My grandma has been coming here for the past 40year plus and by far, he has been honest and saved my grandma lots of times. She is in a great shape thx to dr saran. I highly recommend sending your grandparents to him. Thank you for everything Dr Saran

greg craddock This thief should be in jail. DO NOT USE! He deserves zero stars but you cant leave a review without hitting one.

Heidi Yrigoyen Always quick efficient and clean seriously the only urgent care Ill go to. Always super helpful friendly and knowledgeable, I dont like any other urgent care as much as this one in orange county. Never a long wait either!

Sarah S My doctor (W,Z) was so kind and made me feel heard!! He made me feel seen!! I have seen about 5 other doctors and they all made me feel like I was a waste of their time! WZ was so sweet and caring!! I hope not to get this sick again but I will be back if I do get sick!!! And if I can, I will follow him to new locations!!

Steve Baker Great service! No long waits - in and out and they diagnosed my issue right away! The Dr (Brenda, I believe) was kind, attentive and professional. The front desk gal was also quick and efficient with my check in. Highly recommend this UC.

Veronica Soliz Went this morning to urgent care it opens at 8 am but their was a neon sign ON that said OPEN & doors unlocked walked in & whoever the hateful & rude lady was at desk said were not open so then answer me this why do u have neon sign on & doors open if ur not open then turn off sign & lock doors plain & simple dont be rude about it Then u wonder why ur reviews are so low

Patricia R Utley Weve been to this ER on several occasions over the past 10 years and every time the staff and services have been outstanding. The staff is responsive, courteous, and knowledgeable. They communicated what was going on gave clear instructions.

Jessica So thankful for the wonderful staff who assisted my 3 year old during our very scary middle of the night emergency visit. We were met with kindness and compassion from the very beginning with the receptionist, to the intake nurse, NP- Joseph Piccola, Doctor Yeh, and the xray tech! We were here on vacation visiting from Texas so we had no idea where to go, forever thankful we ended up at Anaheim Regional Medical Center.

Ion Radu I am extremely disappointed with this hospital, I am from Romania and my wife was here because she felt sick, being 4 months pregnant and she kept me waiting for 3 hours and in the end they didnt do anything to her, and I left the emergency room,,,,,,, you are useless

Devin Sitcler Most of the individual people we spoke to were very patient and nice, but I would absolutely not recommend coming here if you are struggling with your mental health. The entire process is not at all comforting and will honestly make your suicidal tendencies worse. We waited over 12 hours just to speak to someone over Zoom for about 10 minutes because there are no in-house psychiatrists or mental health professionals. There are also zero accommodations for people on the autism spectrum. The entire environment is incredibly overstimulating and even while having a breakdown nobody would help or accommodate my partner’s needs. They also apparently switched up his lab results with somebody else’s because the psychiatrist we spoke to (on Zoom) said that he tested positive for amphetamines and fentanyl which was absolutely not true, and then said that there were just “a lot of patients that night” and things probably got mixed around. That is absolutely unacceptable. I have a lot of empathy for those who work in the ER and I’m not blaming anyone individually. Again, the nurses and the person who was watching us were very kind and made things more bearable. But I want everyone else to know that this is not the place if you are having suicidal tendencies or are on the autism spectrum because it will be an absolute nightmare and waste of your time.

E Val i had a very good experience with the staff and doctors at this hospital. they took good care of me. the reason Im not giving 5 star is because there was a long wait time of 3 hours to be seen by a doctor. staff said they were really busy so it makes sense. luckily i was only there to get stitches and nothing more serious.

Cam Staff at this location were rude. They were supposed to help with approval and they just told me that I have to do it my self, because I keep asking for female dr. Every single time I have to ask for a refill on medication they tell me I need to see the Dr. Not only that but they threatened to not refill my important prescription without seeing the Dr.

Mahmoud Bisher The reception is very bad. An employee asked the receptionist to help me translate into Arabic, and she can speak Arabic, and she refused to help me. She was very bad. Respect and loyalty to Dr. Youssef, he is a very good doctor. I just want him to know about the receptionists and find solutions. We come here to serve us and help us with translation. Thats why we chose an Arabic-speaking clinic to help us.

ihab very very bad clinic I do not recommend it specially if youre going for immigration medical test they will charge you x3 the normal fee. the secretary will put you on 1 hour hold then hangs up, almost impossible to get them to answer at any time. its literally her job to answer the phone what else could she be doing ?!! avoid this place!

B K The office never answers the phone. They are always in a hurry and make the patient feels uncomfortable asking them to do what is their job to begin with. I and my daughter were new patients establishing a pcp. Of course, it is hard to schedule with the MD himself. Im okay with seeing the PA. It is weird for me to be scheduled for a physical and dont get examined or touched. I mean no one looked in our ears, mouth; we werent touched. In addition, being an established patient does not differ from being not. In short, the staff just want to go home. The office lack professionalism, sympathy, and none of them should be in the medical field. I wonder if the doctor knows how his staff act! I will never know because Im finding another pcp for myself and my daughter. I felt that I need to update the review because after I posted it Dr.Beshai gave me a call. He is nice and professional. I really appreciate that he did call me, and Im hoping the conduct and procedures of the office gets modified because there is a difference between the Dr and his office staff.

Doug Bradshaw Out of town visitor that had a small wound opened up. They got me in quickly doctor and staff all very nice and helpful

casandra calderon Staff are nice, but Dr wants to charge for a work note if you’re not purchasing medication there! $20 for a work note + $45 10 min consultation!

Jerjan Alim I’ve been coughing non stop since mid December. Sometimes it disappears for a day then comes back more violently and I can’t breathe, sleep, work. It’s been affecting everything. It got so bad I Went to the ER a few days ago & Was told it was a 6 hr wait. Went to THREE health care clinics and the consultations alone were $215- $275!!!!! This place consult was $45! I was able to be seen right away, get antibiotics and cough syrup there, nebulizer treatment, blood sugar test, and work note for $190! If I want to, I can come back within the week to opt for an antibiotic shot without a consult fee. I immediately feel better after the breathing treatment and just took my first pill of antibiotics. Many communities/ the whole country needs more places like this. Staff was very helpful and kind and Dr. Nguyen was awesome.

Chantal Cooper We were visiting from Canada. My daughter came down with a illness. They told me she had a upper respiratory infection and prescribed her tamiflu and Benadryl. We ended up having to go to the hospital as things got worse and it was strep not the flu. They wasted my time and my money.

Steve Angerilli I am Canadian , and I had to visit this clinic during my first day of a family holiday. The care I received was exemplary and quick. Just 36hrs before my visit to the Anaheim clinic, I visited my free Canadian Healthcare provider that under diagnosed my condition and under medicated me. The care and attention provided by this clinic and staff is what the Canadian system is supposed to deliver. Thank you very much. You saved our family vacation

Beren Kiraz Horrendous staff and policies. Hopefully, you will not have to get treatment at this facility. Not worth a single penny. The gentleman I spoke to on the phone at UCI Single Billing Office, Matthew, called me broke because I did not want to pay a bill of $1348.40 for popping a shoulder back in. My insurance already paid $4000+. They want to make a buck off of you. You are nothing but a number to them. They will disrespect you if you do not want to pay. Make them beg for that money. They dont deserve your good side. Respectfully.

Isaiah Whiteside Horrible emergency room staff that completely abused the crap out of their patience via medical procedures. I asked for them to give me an experience nurse and they refused to and this was the result of my arm. Also the unit I stayed on for the second time after they messed up on my gallbladder surgery was horrible the nurses treat you according to your insurance. And the overnight nurse Jacob the moment I was put on that unit refused to care for me. I hate this place and will NEVER Ever come back again.

Monica Gamble One month ago, I visited the UCI Emergency Room after being involved in a car accident, and I am just getting to a place where I am comfortable enough to share the deeply disappointing and unprofessional care I received. When I arrived, the 7am-7pm shift was still on duty, but when they left for the day it was clear that the staff’s priorities were misplaced. My assigned nurse, Oscar, failed to introduce himself and never once checked on me during my time in the ER. Despite begging for pain relief for over an hour, I was ignored until Dr. Lily intervened—though even after her help, I waited nearly another hour for medication. To make matters worse, I was left cold and naked under blankets in a hallway until Dr. Lily kindly helped me into a gown. The charge nurse, Kate, was the only one who displayed a shred of compassion, bringing me water and socks while giving me a lousy apology that it was a busy night. She stated that they all help each other, and I let her know that wasn’t evident to me. After this interaction she checked in on me one more time in 10 hours. None of the nurses passing by would even give me a reassuring smile. Meanwhile, I observed Nurse Oscar assisting the same patients repeatedly and engaging in horseplay with female nurses, rather than addressing the needs of all patients equitably. When Nurse Cherry eventually took over my care, her bedside manner was cold, adding to my frustration and discomfort. I accepted it because at least she was consistent. As a nurse myself, I understand the challenges of this profession, especially on busy nights. However, everyone who enters this field knows the importance of providing equitable care to all patients. The lack of professionalism and empathy I experienced was unacceptable and disheartening. I sincerely hope the staff at UCI ER reevaluates their approach to patient care to ensure that no one else endures the treatment I did.

C They billed my insurance the high maximum and beyond for a 30-45 min for each of my daughters. Just to get a medical clearance to play sports and for my other daughter just to find an ABA therapist which nobody ever called us back. Horrible care, no empathy. Just to get the maximum amount of money from people. I understand I have a high deductible but never thought my bill would be over $1,000 for a talk. I have no clue how or if I can pay this bill. I feel completely let down. Please everyone do your research before going to a new Dr. I wish I did before coming to this place. Im also contacting other agencies about this over charging patients. I looked up the codes that were billed and the maxi is nothing close to this. I contactes the BBB as well which this place has an F rating already. Im taking my family to Altamed where they bill their patients correctly and not just out to get money from people. If I can leave Zero stars I would

Ralph Solis Avoid this ER at all cost! Wife was brought here due to paramedics thinking she was having a stroke. The nurses were too busy flirting with the paramedics to administer any aid to my wife. My wife was fine and transported back to our primary hospital for overnight observation. I usually give nurses the benefit of the doubt because of what they do, in general,. However, this was completely unacceptable behavior from both the nurses as well as the paramedics that seem to just be hanging out here.

Patricia Mendez Recovery was awful, room was hot no ventilation whats so ever. I kept opening the door, and nurses kept closing it. Was in a stuffy room with no hot water for 3 days. The toilet was leaking and would get backed up with soap I believe. On top of the the charge nurse SHERRI was rude. I was told my daughter (15) was able to stay with me when i registered and did the maternity tour(i asked). When asked around 5 if someone was staying i said yes my daughter, 20 min before visiting hours was over, nurse came and asked again and again said my daughter. Then I was informed that she wasnt allowed due to age. She went to talk to the charge nurse SHERRI which then came in with an attitude saying she couldnt stay and she has been working there 12+ yr and never heard if such thing. At this point I am mad and telling her that is what I was i formed and if they would of told me sooner I would of made other arrangements to have someone else stay with me. But since she was on a power trip told me my daughter had to leave since visiting hrs was almost over, and I had to spend the 1st night alone. Charge nurse sherri needs bedside manners courses, I understand they must deal with this a lot, but we are all different people and should be treated with respect. She had come in already heated and started berating me instead of talking to me. I WOULD NOT RECOMMEND THIS HOSPITAL. My last time there was 2010 and loved it, but after this experience, I can see why the rating went down.

Heydi Rivas I brought my dad for an emergency heart surgery. Is my first time at this place and it has been a good experience. Im thankful to God for saving my dads life and to Orange County Global Medical Center for providing the immediate care. The staff was attentive, caring, and respectful. At all times they showed that they care and Im thankful for that!!

Coco Ramirez OCGM was not great. We had a handful of doctors that we loved (Dr. Ha, Dr.Sui, Dr.Singh, Dr. Ibish, Dr. Hirota and PA-Tera) they were all so great, Nursing staff on the hand helps a lot of help I had only 2 nurse out of a month and a week stay that I would very let care my step dad or anyone (Martha, Shana, Miriam, Abbi and Danny 4th floor) - (Brittney, Marlene, Saidd and June from ICU). RT( Brenda) The housing keeping staff and kitchen staff were so sweet and helpful. The facility as a whole was poor quality and didn’t provided great care. There were time that we need help and couldn’t find anyone. We were in the dark most of the time when it came to treatment plans. We were happy to leave the facility.

Elizabeth Ganshirt My father had a massive stroke and was transported to this hospital. In reality, there was nothing any medical professionals could do to save him. But the ICU nurses and doctors ran tests and monitored him tirelessly. They also performed countless small tasks to keep him as comfortable as possible while he was in a medically induced coma. They were all so kind to my large family as we gathered to visit the man we loved before he eventually passed away. I felt that Chris and Megan and the other nurses were careful to maintain my fathers dignity. And I appreciated the candor of a neurosurgery physicians assistant named Jane. I was also grateful for the palliative care/hospice team. They had a plan in place to provide hospice services in the ICU so we didnt need to arrange a transfer. Thank you for caring for my father with such respect and dedication.

#PrincessK_A_Y ! Dr.Nguyen has been our family doctor for over 15 years. He is absolutely amazing! We love him. He takes such good care of our health. He takes his time to look at our issues and clearly helps us understand everything. He provides quality time and always makes sure we have our questions heard. He makes sure to give me referrals right away. Regarding health, he takes steps right away to take action in order to protect our health and well being. My dad had a brain stroke, and I made appointment with him, and he read every detail from the hospital report and explained everything to us. He took fabulous care of my dad and his health. We love Dr.Nguyen! Thank you so much for everything! From: Bipin Patel & Family

Emeldah Chama My experience has been great with this provider . He is compassionate and knowledgeable. He goes out of his way to help you . I have been with him for about 15 years through different insurances

vondetour Good doctor when he has the time, I called for an appointment and all they had was 30 days away. Then called me back to cancel, best they can do was 43 days away.

Kit Tran Its been weeks and still cant get a proper prescription or referral. This place is so going downhill with their new NP. Not impressed. When you sign up for the Dr., you dont actually get the doctor, you get the NP. And their skillset is suspect.

Charlene Zuazo I have no idea where the good reviews are coming from the staff is not professional at all they over book there patients so when you do go in for an appointment the wait is so long the hours that are posted on the website are wrong and provides leave before they are even closed so if your child or yourself need to be seen they send you to another place thats a urgent care that you have to wait 4hrs to be seen . I picked this group only because it states they have a awesone pediatrician that i know and worked with and he doesnt even come to this office the whole time i have brought my child in to see a doctor there has only been nurse practitioners . Some care my child needs antibiotics for something that would take literally less then 2 mins to look at and be on our way instead no professionals there to take care of patients if i could do no stars i would but then i cant put a review without a stsr

Jazmin Salinas Terrible waiting time for an "APPOINTMENT" over an hr. Nurses are just talking and giggling in the back. & not very helpful. I wouldnt recommend this clinic for anyone’s child. There is a lot more options out there & i would avoid coming here. I transferred my kids to caduceus medical group, we love it :)

iliana mejia Every time I come here I am on time to my daughters appointment. I make it a point to do early mornings between 9-11 because they open at 9 and I want to get out of here quickly. Today her appointment was at 9am and it’s 40 min in and I’m still waiting to be seen. Happens every single time i hate this place.

Marisela Solano They never have appointments available. Kids dont schedule when they get sick. They wan you to wait 3-5 day to actually being seen. We always end up goin to the er to be seen. It Ridiculous

Rick J I didn’t read why such bad reviews. But the staff and the doctors have been great. I do not have any complaints whatsoever

Ash GRC i love the service my baby gets all the time here. Everytime i have a question they always answer it. The only thing i did not like is with my babys first time shots the lady who did them bruised my babys legs pretty bad because she made her bleed :/ but other then that service is good

L A I dont have to wait long at this office. My other child goes to their other office in anaheim and there i had to wait long. Here you see pediatricians not PA or NP. I really like going to this office and will have my son transfer here.

Libby Dahl I am not a patient of this office, but had an urgent question about a medication and my regular pediatrician was not open. They answered on the weekend and the doctor was able to help me over the phone. Very excellent service!

Dylan Frazin Terrible physician. Showed up 45 minutes early for an appointment and didn’t get into a room until a hour after my appointment time. Very forgetful. Can’t remember simple things like if he ordered a CT scan or MRI. His front desk nurses are also very passive aggressive and plain rude especially on the phone. Dr Shek was probably a good doctor in the 90’s but now he should retire.

Isaac Kim Dr shek and the staff are nice. Helpful and friendly. Avoid Francis is possible I dont think she ever listens to any of her patients or interns. Wait times even with appointment are horrible. Been patient for 4 years ish. Dont want to deal with Francis any more.

Pearl Liu Very bad experience. They dont have privacy in patients rooms. They leave the doors open when meeting with patients and every one can hear it. Male doctor Shek does not respect me as a patient and constantly had his personal cell phone ringing during my visit, he went out to answer so many times and he doesnt listen what my health problems and he forgot about it when he back. Nurses are also very nosy and discussed my issues with another nurse. Ive been waiting for my referrals for the past month and every time I called, I was told theyll call me back but never did. They dont know what their jobs are. The front desk spanish lady is also rude.

Andrew C Called the office to set an appointment and was told they were too busy right now and hung up on. Super rude staff. No idea how you stay in business hanging up on patients.

Kirsten Lee The doctor was very friendly and helpful. However, the front staff was rude to everyone who came in. I went there twice and the first time I was there I listened to on lady screaming into the phone for a good 10 minutes regarding labs on a patient. I understand fighting for your patient, but she was completely unprofessional to the person on the other end. When I signed in I told them I was new. They directed me to sit and wait for 2 hours and then yelled at me for not filling out the paper work they never gave me. I am finding a new doctors office because of the horrible receptionist services I received both times.

Toni Spencer I have been taking a family member to appointments with Dr. Santos for the last 4 years. He has a very warm bedside manner, is very responsive in times of urgency & his staff is very efficient in helping us understand our insurance. Anytime we need a question about meds answered, they always answer promptly.

Lorena Ramirez Appointment center is never open during business hours. Among a list of other things.

Renato Olano The doctor is good but the staffs are inefficient. Never give a call to their patient to remind the appointment. The same thing happened to my wife. Telling also that prescription was sent to the pharmacy but sending to the wrong pharmacy.

Hector Huerta First time patient, the girl didnt greet me properly, she stared at me like what am I doing there ( no welcome what can I do for you today, or brings you in today, N0!) I asked if they took walk ins and all she just said were done for the day! Okits fine but thats all she said and I think she expected me to turn around and leave ( instead of telling me were dine but were available from this day to this time and I can make you an appointment) the I asked what days are available? Then she just said tomorrow from this time to this time and. then again didnt mention more and just stared at me. I asked for a full schedule what days and times in the week areavailable, she didnt know! Where do they hired these people from!? Do they go thru an interview before theyre hired??? She did a horrible job. Its the chubby mexican girl with light skin.

Fernando Luna The phone is almost never answered. The doctor is rude when you finally get to tell him about your health problems. The staff is very friendly and does their best.

Casey Zhang Dont use UCI health, over charge patients and the doctors are not that good. I was charged over $1300 for a 5 min consultation and x-ray.

Farrah Fissel Gave Alexis a 23 year old 3 unneeded vaccines. Ten minutes in She had major inflammation everywhere. Now she’s fighting for her life. Do not come here! They left here to die with no help…. She had to reach out to TikTok for help. Now people are standing up to help! Not a safe place.

Susan R Informed consent is NOT threatening to withhold treatment. Do no Pharm, remember?

Brittany They’re deleting reviews as mine from the other location is mysteriously gone. America DESERVES medical choice and more importantly freedom ! Alexis is now literally fighting for her life because these “sPeCiALIsTs” thought it would be a grand idea to inject her with 3-in one concoction of vaccines and within 10 minutes her body going into full blown overdrive - autoimmune response when she already is immune compromised with a blood disorder none the less !!

chuy lopez This experience happened in 2015 may june the care for my brother was Great very professional. complain is with the cleaning lady thin lady aggressive she kicked out my parents out of the room and cleaned out my moms purse $900 we did the complaint but her boss said its our word against hers but did agreed she was a shady employee