The Best 19 highly rated medical facilities near Santa Barbara, CA (Page 2)

Sherilyn Nelson My experience at the surgery center have all been positive and successful. The doctors have been very efficient and kind. The nursing staff is personal and extremely pleasant and also effective. I will have another procedure soon and I have no qualms or anxiety about what will happen thanks to the staffs attention to details.

Love I was given someone elses medicine after surgery. No pain meds. Made to sign papers agreeing to things while under the influence of heavy duty medicine and pain after surgery. Come to find out I agreed to them doing and giving things they never did. Support hose were not put on, but charged. I am in chronic pain intercrainal pressure and a mass in my chest from this surgery for 2 years. With no help to understand my symptoms nor explain. Unprofessional, cruel, and dishonest Doctor who fixes the records with lies to cover their butt. I would not wish this place on my worst enemy. Stay away this "Company" it is not looking out for you. It is assembly line treatment with a very greedy surgeon who is dishonest, and just wants to book as many surgeries as he can with no regard to the lack of management at his surgery center or practice, or admits when he has a failed surgery, to help you understand why so much pain when he IS the Doctor he did go to medical school, he knew what the problem was, and lied and offered no help in understanding when he fully knows what complications come with this surgery. Sadistic Snake oil salesman who will destroy your life with his neglect and unprofessional behavior. Keep in mind whoever has medi cal or medi care this owner will be paid wether they help you, or handdicapp you. Do the math.

Ken Pracknell Exceptional staff that keep you comfortable and informed. Friendly receptionists and the nurses are great. Dr. Zhang performed an injection and I am feeling significant relief months later.

Douglas A I’ve been a patient of Dr. Moelleken for over 20 years. My spine is in good hands!

Aaron Davila I was seen 3 times at the center and every time I was received very well. Even with Covid they had up to date safety protocols and attended me with ease and respect. I recommend the center to everyone. Aaron D.

Twyla Osborne Im so grateful I found Dr. Kozak, he is not only a great doctor, but he has a great personality! It is just obvious how much he is passionate about the well being of his patients! Always in a good mood and always have time for to listen all of your concerns and questions. I cant thank him enough for helping me by being flexible with me when I was having trouble with my insurance! I definitely recommend him and his staff! The office staff is also very friendly and professional :)

Michael Bengry Dr. Kozak has been my primary care doctor for several years and I have found him to be compassionate, responsive, and knowledgeable. It is usually easy to get in to his office and his care has been excellent.

Ross S. Brunson IV I absolutely recommend Dr. Kozak to anyone who wants a hassle free experience from a knowledgeable and caring doctor. His office assistant is helpful, kind and always can schedule an appointment very quickly. I dont feel like a rushed in and out product at his office. Dr. Kozak takes time and truly cares about my well-being. He is a great person above all. I have never had a doctor that I have been so wholeheartedly happy with!!!

Cory Schaeffer In December 2021, I decided to try Kozak as my primary doctor & Im so glad I did. We did a blood work up and he read up on all my previous medical history. He identified an issue that other doctors dismissed and within 2 months I was able show immediate improvement. He was serious, informative and honestly gave me the kick start I really needed. His council did it in a way that caused me to get aggressive in addressing the issue and changing my behaviors. Hes a total pro and reviews everything. He spends the necessary time to listen and then recommend. I highly recommend Dr. Kozak and Im so happy I made a change. Health takes you getting serious and a doctor who sees you as a person; Dr. Kozak is that doctor.

Allen Axelband Dr Kozak is an outstanding, caring and compassionate primary care doctor. I have never felt rushed and he’s a great listener. I am very happy with the care that I have received and am fully confident with his competence.

Peter Lufkin Dr thrash has provided years of high quality care to our entire extended family. Highly recommended.

Michael King Stop calling me! I live in Massachusetts! Probably a good doctor.

Melissa Elizabeth My husband & I are both patients of Dr. Thrash. He is a wonderful doctor, & we feel fortunate to have him. He motivates us to take better care of ourselves. His staff is caring & efficient. We take great comfort, knowing he will be there when we need him. I would leave 100 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Chad Gordon Dr. Gristan is incredibly thorough and truly dedicated to patient care. She takes the time to listen, offers thoughtful solutions, and goes above and beyond to ensure the best possible quality of life. Highly recommend…

Julia Nelson I truly hope this office gets it together. I had an AWEFUL experience and felt more disrespected than I have ever felt from an office team. Doctor to patient care does not seem like it exists here. Will NOT be going back and truly do not recommend this place. I hope I get an apology from this team.

Rose Hill My first visit with Dr. Gristan left me feeling many things: she is competent, she LISTENS, she is compassionate, she follows through completely with my issues & I feel fortunate to have this medical attention. It was a great experience for a first visit & look forward to a good future with her.

Blake I’ve had a great experience working with Dr. Gristan. She is attentive and very knowledgeable. I can tell she cares deeply about her patients and ensures treatment plans are catered to the individual. Would highly recommend her and cottage primary care.

David Harkness Dr. Gristan is my PCP. She has the expertise to provide the kind of care I need as I navigate a difficult health issue. I am thankful to have her on my care team!

Lauren Holland Dr. Ramos is not only an excellent doctor but she is patient, kind and thoughtful about your care. The staff in this office is hands down the most kind I have experienced in Santa Barbara. Everyone is professional and inviting. 10/10 experience every time.

Linda Whalen Totally satisfied with my visit. Exam was thorough, and all my questions and needs were met. A nice change from my GYN experience in San Luis Obispo where I live. Totally worth the drive.

Raeann Berg Dr. Ramos is truly the best in the game. I’ve always had a hard time connecting with doctors, but Dr. Ramos shines like no other. Throughout my pregnancy, she made every appointment special by doing an ultrasound every time, which was such a comforting touch. She’s empathetic, funny, genuinely excited to see you, and her top priority is always you and your baby’s health. During my labor, there was a moment of downtime when she had to step out for an emergency, and the nurses mentioned I might be heading toward a c-section. But when Dr. Ramos came back, she was confident, determined, and fully focused on getting my baby here safely—and she delivered in every sense of the word. Postpartum, when I suspected I had mastitis, I called the office, and they got me in that same evening. Dr. Ramos made sure I had what I needed before it turned into something worse. Since moving back to Orange County, I still haven’t found a doctor like her. She’s one of a kind, and here I am writing a review a year later—but boy, does she deserve it! Jack says hi!

Jody Boyman Dr Ramos delivered my son 22 years ago and I have been her patient ever since. My daughter is also her patient. She is knowledgeable, responsive and empathic. I have always received expert level of care ⭐️⭐️⭐️⭐️⭐️

Erika Ronchietto Dr Ramos delivered all 3 of our kids. She is caring, compassionate, highly trained and skilled at what she does. She cares about her patients and when you are done having kids she continues to provide care going forward. She is a truly amazing dr and very good at her job. Her office staff is amazing and do their best to see patients and schedule appts in a timely manner. Even if you have to wait awhile, it is always worth it because she takes the time with each patient.

Nicole Cantello I was so blessed to have Dr. Drake for both of my pregnancies. She is a true gem. She has a kind, peaceful and light-hearted demeanor that puts you at ease. She always made me feel safe, seen and advocated for. She is incredibly attentive and detail oriented and truly considers your wishes. Not only were my visits before baby amazing, but the actual births were everything Id hoped for. My first would have been a c-section with any other Dr. and she was so patient, which is rare for OBs when it comes to delivery. Im emotional writing this because Im so grateful for the intentional way she practices, with a patient centered approach. She is truly giving women the power back when it comes to birthing, the way it should be. Thank you Dr. Drake for everything you do!!! Youre a true hero.

A Art Kaslow DDS I don’t typically take time to write public reviews, but Dr. Drake is simply too great to not share about! She is the most attentive doctor I have had experience with. She has delivered three of my babies successfully and with no complications and made me comfortable throughout the entire process. She starts with an in person check in before every visit. And somehow manages to remember personal things going on in her patients lives to touch base on it. I don’t know how she does it because the SB Cottage Hospital staff tells me that she is the busiest and most popular OB-Gyn; yet I feel like I am her only patient when I am with her. Dr. Drake is the best!

Lilla Smith Dr. Drake is a wonderful doctor; knowledgeable and with a great sense of humor. She listens well and it is obvious that she cares for her patients and enjoys her work. My baby girls heart rate dropped a few times during labor and Dr. Drake recommended a C-section. I am so glad I took her advice because the cord ended up being wrapped around her neck. Dr. Drake was not only professional but reassuring, and delivered my healthy little baby with skill and grace. I continue to see Dr. Drake for routine checkups and care, and look forward to working with her if I become pregnant in the future.

Nattaly Reyes Dr. Drake is amazing! I moved from Oxnard to Santa Barbara in the middle of my pregnancy and she happily welcomed me as her Paitient. She is kind and warm and comforting. She listened to me and advocated for the labor I wanted. And when things got hairy, she acted fast and talked me through everything. She’s so compassionate (excuse me while I tear up over here) I truly felt safe in her care. Her office is welcoming and Roxanne is always on top of scheduling too. I literally cannot wait to have more babies and for Dr. Drake to watch me and my family grow! Thank you Dr. Drake !

Angie Hudspeth Hands down best doctor I have ever had the pleasure of meeting. When I was looking to find a female GYN in my area, I was specifically looking for someone whose "specialty" wasnt primarily Obstetrics but someone who could identify with a woman past her childbearing years and possible menopausal issues. I found that my search was more difficult than I thought it would be. Fortunately for me, she was one of the only ones accepting new patients or that you didnt have to wait half a year to see, and accepted my insurance. Upon arrival at her office, easy parking and I immediately loved the vibe I picked up. Clean and welcoming with the lovely scent coming from the diffuser and the hip music playing. Dr. Drake is very professional, knowledgeable, kind, and down to earth all at the same time. After meeting and treating with Dr. Drake, I am pleased and very comfortable with her She is an amazing individual and you are blessed if you have her as your physician!

Melanie Carmody I cant say enough positive things about Dr. Rashti. He was covering for my OB who was out of town when a terrible C section incision infection appeared. He communicated with me clearly, made himself available, and worked with the staff at the hospital to see me. He addressed the medical issue and got me on the path to recovery immediately - I was lucky to have him care for me during a very stressful and painful time.

Hannah Carroll I am writing this feedback with deep disappointment regarding Dr. Rashtis recent decision to implement a $350 annual premium for his services. As a patient since 2019, I have always praised him for his exceptional care and dedication. However, learning about this additional fee—especially just two weeks before my appointment—has left me frustrated and disheartened. The justification that I was given from office staff, that it "covers appointment flexibility" feels inadequate, particularly at a time when I am considering starting a family. It pains me to have to find a new doctor, not out of financial necessity but due to the principle of the matter. In today’s challenging political landscape, it is especially difficult to see barriers being placed in front of women seeking access to reproductive health care. It is unacceptable that women are required to pay for insurance in addition to an extra fee imposed by the office—without receiving any tangible benefit in return—just to manage their own health and well-being. I am genuinely saddened by Dr. Rashtis shift to a "concierge" model, which ultimately undermines the very essence of patient-focused care and has added yet another barrier to womens healthcare.

Cynthia Reynoso This was my second attempt to have Dr. Rashti as my OBGYN. The first time was five years ago during my first pregnancy. Id heard many wonderful things about him and decided to give him a try since I was nervous about the whole pregnancy experience. I scheduled my appointment with him, but by week 6, I became very ill with hyperemesis gravidarum (HG) and ended up in the hospital three times in one week. Each time, the emergency room doctor tried to contact Dr. Rashti to get me seen sooner and to prescribe medication, but he never returned their calls. On my third visit, the ER doctor suggested I switch doctors and recommended Dr. Drake, who was absolutely AMAZING. Dr. Drake was always quick to return my calls and provided excellent care, especially knowing how ill I was for the first six months. I quickly switched from Dr. Rashti and never looked back. Now, during my third pregnancy, with Dr. Drake no longer practicing, I asked around and, once again, Dr. Rashti came highly recommended. I decided to give him another chance. I was informed that he is now a concierge doctor and that a $2,000 membership fee is required out-of-pocket for him to be your OBGYN. Having had positive experiences with concierge pediatricians for our toddlers, I was okay with this, expecting the same level of attention, quick appointments, and perks. However, my first visit was disappointing. When I arrived at the office, I was surprised to find the front desk staff behind a closed window. They didnt have the window open, so neither they nor I could see each other. I could hear them talking, but no one acknowledged my presence until they finally opened the window to check me in for my noon appointment. After completing the paperwork, I had to knock on the window again to hand it back, and they promptly closed it again. I then sat in the lobby for 1 hour and 45 minutes without any communication. No one opened the window or mentioned that they were running late until I knocked again to ask what was going on. No other patients had come in or out for the last 30 minutes, and I was still waiting. When I asked if they had an estimated time frame, they looked at me as if I had asked an unreasonable question. Unable to wait any longer, I informed them that I would need to reschedule, but the lack of professionalism, empathy, and communication left me deeply unimpressed. Despite the "concierge" label, this office doesnt come close to the level of care and service that term should imply. Dr. Rashti needs to seriously improve both his communication and the professionalism of his staff. To date, I have yet to receive a call back to reschedule, and honestly, Im relieved because I would never return. I would not recommend Dr. Rashti. His communication is poor, and his office staff is condescending and impersonal.

QC Specialist This man is a Trump 2025 guy. I do not recommend him working in women’s medicine. Avoid, avoid, avoid. I had the worst experience of my life at his clinic.

Marly Cronin I saw Dr. Rashti for gynecology services prior to starting my pregnancy journey this year. I have never in my life worked with a more compassionate, available, understanding and attentive physician or care team. I am consistently impressed with the level of care and service they provide. I have never once felt like they didnt have time for me or my concerns (even when those calls came in the middle of the night).They work incredibly hard and they genuinely care about their patients. I couldnt feel more grateful that this is the team helping me through my first pregnancy.

Mara Dworsky I am so fortunate to have Dr.Sager here. I have an incredibly complex medical history. Dr. Sager has spoken to all of my out of town doctors to coordinate my care. Each and every one of those doctors have commented on what an extraordinary primary care doctor I have.

Claire Herzog I was sick with pertussis and I knew something more serious than “post nasal drip” was going on as I had been sick for 3 months at this point. He told me he would only draw blood “for my parents peace of mind” which I found frankly condescending and ignorant of my history.

xinyao li Dr. Sager is super nice and professional to explain all effects and answer the questions. He also help to provide multiple solution on my weekly visiting to make me much more convenient.

Cheryl Lombardi He is a wonderful doctor, but honestly after years of having him treat me I am now told that I am not able to schedule an appointment unless I have a referral from another doctor? My internist had me send him a copy of my chest xray and his office literally mailed it back to me with absolutely no note nothing apparently he really doesnt want to provide care for me, I am now being told I have an airway that doesnt clear per my cardioligist however I have chosen to seek treatment from another physician, I dont ask to be seen often and certainly dont seek treatment without having a medical issue so I really dont understand what has happened here! I mean I could understand this if I was constantly calling his office to be seen with no issues but this I find disturbing.

Peter Karlsberg Dr Sager is an outstanding physician who is deeply committed to his patients and to providing the best medical care. He is patient, thorough and genuinely interested in his patients.

Cara Terlep My stepdaughter waited for a PCP appointment for SIX MONTHS (I am NOT exaggerating) for a specific doctor that I had thoroughly researched and wanted to be her PCP for the entirety of her time here in SB County... THE MORNING of the appointment she called to verify the location and guess what! IT WAS CANCELLED! And... the appointment coordinator told my stepdaughter that there were no waitlists, and the physician was booked out until May 2023. She explained she is going to college and she needs to get an appointment with this physician beforehand. The fact they didnt call or notify us is asinine. And they are extremely unhelpful with trying to amend the situation in any way shape or form. Were done with Sansum. Switching over to UCLA Health in Montecito like 50% of the county since MAYBE well actually be able to receive care in a reasonable amount of time.

Toshiko C Had a mammogram by Ms. Lisa whose efficiency and presumable were exceptional. I also enjoyed their photo collection on the walls inside the building.

Chris Whisler All of my doctors are at Sansum. I drive from orcutt which is 70 mi to my doctors there. I have an excellent set of doctors and they are excellent at this clinic and the entire system. Top notch

Vanessa Bruce I got tired of asking for help figuring out which number to call. They were really rude to me as a deaf person, though, when I asked. I don’t appreciate it.

Donna Gregg An amazing institution for health needs! Professional, friendly, and efficient. I highly recommend Sansum Clinic.

Lillian Luu I have a rare gallbladder cancer, Stage 4, at 33 years of age. Dr. Newman pulled out all the stops to find effective, in some cases experimental treatments AND get them covered by insurance. He did so much of his own research and he listened when we presented our own. That he got my drugs covered by insurance is nothing short of a miracle. Through several hospitalizations and surgeries, I have been fully supported by Dr. Newman and Dr. Conway. They were ever present and managed my care while I was hospitalized. Rebecca and Stefanie Rashti in palliative care have been with me every step of the way, calling every week to ensure my medications are on point. I couldn’t have asked for a better team. I’ve never received healthcare of this caliber and it has made a challenging diagnosis that much easier.

another view Worst first phone call ever! Fast talking, non-listening, rigid, rude, wouldnt respond to my question about the name or spelling of names she was giving me, mid-sentence cut me off transferred me to a different department. A womans name with an S in the middle and a Lee on the end, impossible to distinguish or even get her to repeat her name. I have great hearing. Its not a hearing problem, its a 10x the speed like the end of an ad on the radio giving the disclaimers faster than any human ear could grasp what is being said. Yikes. Hoping the MDs and cancer care is better than the staff person who is their first connection to a newcomer. Their hiring department hired a bad person for that job.

Anna Meza Dr Guenther is an amazing doctor he was so compassionate with my mom’s care and always answered all our questions. Ridley Tree Cancer center staff is very helpful and always compassionate in all they do, i highly recommend this place for your loved ones

Katie Kosmala My doctor is rushed, not enough time for my appointments, although I am stage 4 or terminal and the standard of care has not benefited me really. She does take the time to discuss other options with me, which is very appreciated. I guess I cannot knock them for the lack for effective treatment for terminal patients. But, they use very strong aerosol cleaner inside the poorly ventilated building and hand put candy during Halloween. Had to knock the rating down one star. My doctor is brilliant and the nurses are very helpful and caring.

闫倩玉 The bad part is that the doctor did too many unnecessary tests and asked me to take aspirin while breastfeeding, which would affect my baby and reduce my milk supply. I went for an ultrasound today and the examiner told me that there is no need to continue. I tried it again, but the doctor said I won’t stop taking aspirin without doing an ultrasound! How ridiculous! When I call, I always wait for a call back, but no call ever comes!

Dianne Welch SBCH What an Outstanding Staff! I never met a stranger and I truly appreciate the honest concern from EVERYONE! Doctors, nurses, lab techs, test takers, aides, the list continues. Thank you! You warmed this veterans heart!! Dianne

Clara van Meeuwen I had knee replacement surgery on August 27, ended up staying in the hospital for a few days. I was well taken care of, nurse Tom ( from Bulgaria) was wonderful and caring. Nurse Karin ( from the Netherlands) was another favorite. I did not eat much but liked the fact that anything can be ordered all day long. The room was comfortable, plenty of space for the family to visit. Thank you very much, Clara

glenn johnson I was admitted Dec. 3rd with a cebelellar stroke. I was transferred from Marian hospital in Santa Maria after receiving a TPA. Cottage did a CAT and determined the clot dissolved. The next six days I received MRI and two more CATS. The staff were exceptional from Dr s, nurses, to support personnel. I received excellent care and hope not to return but if I do I am very confident I will receive excellent care. Thank all the staff that provided my care.

Jihye Lee I gave birth here two weeks ago. During the induction process, my left arm’s veins were severely damaged while inserting the IV, but the entire birth center staff was kind and considerate. I don’t remember the exact name, but a nurse named Gabriel/Gabriella thoughtfully provided a peanut ball and carefully changed the sheet after my water broke, for which I am very grateful. I also want to highly praise Theresa, a postpartum nurse. Her attentive care allowed us, as first-time parents, to confidently take care of our baby. I truly appreciate her support.

Jose Marquez My recent visit to the Cottage emergency room was extremely disappointing. A patient in visible pain was on the ground, and the check-in nurse yelled at him to get up until someone intervened. Meanwhile, my wife, experiencing an allergic reaction, waited over an hour without care and eventually left to handle it herself. Adding to the stress, security guards knocked on car windows within minutes of parking, despite posted drop-off allowances; While leaving alone unattended vehicles in these spaces. The overall environment felt chaotic and disorganized, lacked compassion and I hope this feedback encourages improvements.

melissa nelson I do not recommend this doctor. She does not care about trying to treat complex issues. She just wants to get her visit over and done with. I have chronic insomnia and back pain, which are difficult to treat. She told me there was nothing she could do for that and wouldnt even prescribe any medication for temporary relief because in her opinion there is no medicine that works, and therefore I jsut have to suffer. Useless. Did not become a doctor to help patients, thats for sure. Dont believe me look on health grades and you will find similar reviews.

Ana Fallon Dr Park was attentive and professional. She is a wonderful communicator and I felt like she really listened to my concerns.

Nick Alward-Saxon We have been taking our kids to see Dr. Kayumi at the clinic for five years. Shes exceptional, but weve also had good experiences with the other doctors, and its good to know they are there to cover if Dr. Kayumi is not available on short notice. Weve never had a problem getting in for time sensitive issues. They got us though the chaos and near weekly doctors notes of the pandemic!

Rebecca Cox We have experienced nothing but the best, most thorough and thoughtful care from all of the doctors at Children’s Medical Clinic. Going above and beyond, Dr Kayumi-Rashti even called us back on a holiday weekend to follow up on an emergency room visit we did while traveling. We have also been given excellent referrals for specialists when needed. I leave every visit feeling like my concerns have been addressed and our children have received excellent care. I’m so grateful we found this clinic of an amazing team of doctors who really care for their patients and the emotional concerns of the parents as well.

Amber Workman I am writing this review to share our longstanding experience with the Childrens Medical Clinic of Santa Barbara, where our kids have been patients for years. While I dont want to come across as overly negative, I feel its essential to highlight some persistent issues we have encountered. Firstly, a significant concern weve faced is the medical centers policy of refusing to see patients until all bills are paid in full. While financial responsibility is understandable, this approach poses challenges for families without immediate access to funds. I inquired about this policy and was told that those unable to pay should take their child to the ER for treatment. This raises questions about the legality and ethicality of such a practice, though I havent had the chance to fully research it. Another point of disappointment has been the quality of medical care provided. The doctors at the Childrens Medical Clinic of Santa Barbara appear reluctant to invest the time necessary to thoroughly diagnose and treat their young patients. This lack of commitment to their jobs is disheartening, especially when dealing with the health and well-being of our children. Lastly, the front desk staffs disorganization has been a recurrent issue. Weve experienced mis-scheduled appointments, with tangible proof in the form of appointment cards, and documents being misplaced. This not only adds to the frustration but also raises concerns about the overall efficiency and reliability of the administrative processes. In conclusion, our experience at the Childrens Medical Clinic of Santa Barbara has been consistently disappointing due to financial barriers, subpar medical attention, and administrative inefficiencies. I believe its important to bring attention to these issues to encourage improvement and ensure that all families receive the quality healthcare they deserve.

Curt R I’ve left disappointed every time I have ever taken my step daughter to this clinic. I have been taking her there for over six years. I will not call the office staff and front desk rude but they are certainly not friendly or helpful. I wait in the waiting room when my now teen step daughter gets checkups assuming the doctor will come out afterwards and tell me how she is doing. This never happens and then I have to hunt someone down to ask questions who then goes back to the Doctor and then returns to me. If I have a follow up question, same thing. I find it almost unbelievable a Doctor does not think it is necessary to talk to a parent after seeing a child even after giving the child medication advice. Very poor service all around and I’m now looking for a new pediatrician.

Margarita Vargas Dr. Abbot is AMAZING! I have been bringing my eldest daughter here for 18 years now and my youngest for 12. I am never dissapointed! I am extremely grateful for having him as my childrens doctor. He really cares about his patients and takes the time to examine each patient very thoroughly with care and patience. I would definitely recommend him, he is an outstanding doctor!

catherine masi The loveliest, friendliest, most helpful team. In a system that can typically be dismissive and quickly push along during appointments, Jackson Medical (Kelsey PA, Allie, Alena, etc) are wonderfully present and patiently explain. Very thankful.

Ian Griffith My deaf partner attempted to make an appointment at this practice. In doing so she requested that an interpreter be provided for her as is required by the Americans with Disabilities Act. Dr. Jackson refused to provide an interpreter, and accused my partner of threatening to sue when bringing up the Americans with Disabilities act. Dr. Jackson and Nubia, the manager, have been completely uncooperative on this matter and have resulted to hanging up on our phone calls. Be very wary of this unprofessional practice. I hope that individuals with disabilities, and abled people, will avoid this humiliating and poorly managed practice. The Hippocratic Oath is certainly not being followed here, how is denying a deaf woman an interpreter doing no harm or injustice?

Lisa Minotto My care at Jackson Medical Group on W. Junipero Street has been exceptional. The staff is friendly, helpful, and very knowledgeable. My PA-C, Kelsey Collin, is amazing. She takes the time to listen, review previous medical reports, and collaborate with me at each visit. I’m very pleased to be with Jackson Medical.

Marina Gindis Kelsey is amazing! She is the most attentive doctor we ever had. She is very attentive, thoughtful, and knowledgeable overall, just an amazing professional as well as a person!

Andrew Local medical group with several offices throughout the tri-city area, providing general medical advice and treatment.

Aden Hailu I wish I could give this doctor a ZERO - I have NEVER experienced a doctor who was rude such as Dr. Rosa Choi. The moment she walked into the waiting room her reply was, ‘I don’t know what I’m doing here’ without even looking at my chart and she proceeded to basically give answers to her own questions without allowing me to explain the situation. Once she finally stopped and finally asked me why I was there she basically stated that I needed to take medication [lots of it] and that she can refer me to another doctor and ‘that’s it’ – she then walked out. This was an experience like I’ve never had. I highly suggest for anyone to seek another doctor. This doctor needs to reevaluate the ‘Hippocratic Oath’ – a despicable doctor! I will also contact the board, this is unacceptable behavior that needs to be corrected. Dr. Choi needs to treat her patients with respect, no matter who they are.

Liz Simas My lucky day was to meet Dr. Choi. I met her the day of my cancer diagnosis. She was compassionate yet direct. She answered ALL my questions and made staff available to contact should more questions arise (and they did). At one point when scheduling my surgery, I requested a timeframe and the response by staff was "Dr. Choi is going to want to do what you want to do." When my surgery day came, I had enough contact with her and her staff that I was totally comfortable and trusting that I had the right surgeon. She couldnt have been more COMPETENT, informative, caring, and professional. Sansum Clinic is lucky to have her on their team...and so am I.

Barry Dr. Choi is kind, professional & direct. My wife & I were concerned about some negative reviews, in our case, we were very pleased w/ Dr. Choi & Janine who has been coordinating the visits. Dr. Choi treated my wife w/ respect & made time to answer questions & concerns. Weve additionally have had a good experience w/ Dr Cotter the Radiology Oncologist.

Dana Polomski Dr. Choi is incredible. After two other doctors told me my breast pain would resolve if I quit caffeine (lol) , Dr. Choi immediately realized something much more serious was going on and performed surgery on me the day I met her. She is kind, direct, compassionate and extremely skilled at her job. She performed multiple surgeries on me over the course of a few months and worked in conjunction with various other doctors to design an antibiotic treatment plan that got me healthy. I could not possibly say enough good things about this woman and wish she could be my PCP.

Ellen Jackson Dreadful experience. She was rude, insulting, and did a poor job on the surgery. Believe the negative reviews.

Brandy Nicole I would love to say one thing. This first session already being a life changing experience!! Thank you.

Alissa Mullen I saw a therapist that absolutely did not want to see again, so I did my research before picking another. After I found one that I thought would be a good fit I called life stance to book the appointment with her, and she had one opening soon and I thought she said more in the end of October. Instead of the receptionist booking it for me, she was trying to sell me on a different therapist who she thought I should take a look at to see. I’m not sure why she thought she was better fit to suggest names to me rather than the person who I had researched and originally asked for. So after circling back she said “oh I’m sorry that appointment was taken and she has no more appointments in the foreseeable future.” I am now booked with no therapist and have two negative experiences with this company finding me therapy. I wish that her error would have been fixed and finding a way to get me the appointment with the provider that I had asked for since I called for it and was given the run around.

Matthew Bryan I always receive top-tier care at LifeStance and am able to communicate with the office or my provider when I need too. Appointments are easy to schedule, and if I need to check in sooner it is not a problem. Telehealth appointments work great via the VSee app. Staff is always friendly and helpful. My Dr. is highly knowledgeable, friendly, compassionate, thorough and provides me with an exceptionally high level of care. I couldn’t be happier with LifeStance.

Joyce Zhong I’ve been a long-time patient but my psychiatrist recently switched over to his own location. Regardless, I just want to leave a shoutout to all the front desk receptionists. Every single time I call for the past almost 5 years, they have been extremely kind and helpful. They are empathetic, understanding, and 100% deserve a raise for how much patience they have. I thank the office staff immensely for their care and hospitality. You can feel their compassion through the phone! I wish I could remember all their names and acknowledge them here but my memory sucks! However, I will always remember the kindness they showed me. Sometimes the front desk could be the catalyst for continuing or discontinuing treatment because their care can make a huge difference. And they have cared every time. THANK YOU ALL!!! And management please give them a raise!!! They absolutely deserve it.

Alissa Mullen I saw a therapist that absolutely did not want to see again, so I did my research before picking another. After I found one that I thought would be a good fit I called life stance to book the appointment with her, and she had one opening soon and I thought she said more in the end of October. Instead of the receptionist booking it for me, she was trying to sell me on a different therapist who she thought I should take a look at to see. I’m not sure why she thought she was better fit to suggest names to me rather than the person who I had researched and originally asked for. So after circling back she said “oh I’m sorry that appointment was taken and she has no more appointments in the foreseeable future.” I am now booked with no therapist and have two negative experiences with this company finding me therapy. I wish that her error would have been fixed and finding a way to get me the appointment with the provider that I had asked for since I called for it and was given the run around.

Lys Poet Dr Rafael literally saved my life. He called me several times to have an urgent hysterectomy. It was scheduled immediately. After the surgery he came to see how I was doing. He was right to insist to have surgery right away as it revealed it was indeed cancer. The surgery was successful and the cancer did not spread thanks to Dr Rafael’s immediate actions. Very grateful to him!

Lauren Eubanks My doctor was not available when my daughter decided to make her debut. He was so knowledgeable, calm and caring. I had an emergency c section and he did the best with the birth of my daughter. Not to mention the incision and healing was great. Not one problem and I was up and moving by day two. Completely healed after two weeks with barely any scaring. I highly recommend him and hope I get him again for my future children.

Elizabeth Schmitt Had an appointment with Dr. Raphael for a medical procedure. He is very nice, concerned and a professional doctor. My experience during this visit was exceptional.

Claudia Hernández I went to Dr David Raphael for my monthly pregnancy check-up and it was the worst medical experience I have had so far, he saw me in a hurry and it seemed like he was bothered by me asking him questions, I told him that my previous gynecologist discovered a cyst in one of my breasts and he told me that it didnt matter because I was pregnant and that nothing was wrong, however, in my most recent check-up visit, the doctor who usually treats me told me that of course it was important to check that there were no changes on that matter. Anyway, I dont understand how they can hire someone with so little medical and service vocation to have direct contact with patients.

Dom Pacitto Dr. Raphael is a wonderful doctor. He is caring, kind, professional, and takes patient care seriously. Thanks to him, I had a wonderful experience delivering my baby girl.

Makenna Green I’m 19 had my first surgery (ever in my life) here today and the patient care was excellent. I felt really supported and comfortable the entire time. I was not anxious as I was wheeled to the OR and genuinely felt like I was in good hands and cared for by *all* of the personnel that I met and performed or assisted with my visit and surgery. I haven’t had great patient care in the past, so I was genuinely really happy with my experience here today. Once the anesthesia was wearing off I chatted of all of my family members’ ears, telling stories about everyone there and how grateful I felt. (Nurse Tawnya you’re amazing and are MEANT for nursing!! Thank you!!)

Edward Chang Jr. My wife have had nothing but the best care from a series of outpatient care overnight. RN and PCT care is 100% the best caring people we met. Been coming here for care since 2021 knee and hip surgery.

D. P. I have concerns about the hiring practices at this hospital. I have learned that one of the staff members, who has openly discussed his employment here, has been accused of serious offenses, including theft and other troubling allegations. Additionally, he has admitted to using substances before and during work hours to me. While these accusations have not led to a criminal conviction, to my knowledge, they raise significant concerns for me. I am uncomfortable with the idea of receiving care at a facility that employs individuals with such serious allegations against them. I hope the hospital will address these issues to ensure a safe and trustworthy environment for all patients. Update: the hospital has said they will look into the issue/employee. However, Id still use caution coming here...

Scott S Although the service I received was comparable to other hospitals, this hospital should be ashamed of themselves (if they had any shame) for their billing practices. I recently had jaw surgery done there and was told that if I was a self-pay patient, the surgery and 1 night in hospital would be $15,000 which seems reasonable enough. Rather, I used my health insurance and this hospital had the outright audacity to charge them $270,000 for what they said would only be $15,000 for a self-pay patient. Why would they markup a bill nearly 20x because your insurance is paying for it? No wonder healthcare costs are so high in this country with providers like this. Then I had a follow up outpatient procedure and they charged over $150,000 for that. They claim they are "not for profit," but its very difficult to tell. Also, they charged me about $500 for the first surgery because they expected that to be my responsibility after insurance paid and then the insurance company sent them an EOB which clearly showed I owed even less than $1. They held on to my money and didnt refund it for months. Now after my second procedure, they want to hold on to it when they should have refunded it already.

Tanner Cassidy My suggestion for you if you find yourself in an emergency is to save your money and just suffer rather than come here. I received abysmal care, was charged exorbitant fees, filed a complaint, and had the complaint reviewed and rejected by the doctor who treated me. They also justified their reasons for my negative care with a study from an emergency nurses journal that basically said that if they dont lay you down in a bed and process you, theyll save space and get you out of there quicker. Real good use of their time and my money. They must save a fortune not helping people and charging them as if they did.

Yanfei Yu Extremely impatient nurses/staff especially Dr. Hannah Gross. I spent 8 hours sitting in the ER running a high fever got tested for at least 6 different samples and they didn’t take the time to briefly explain why those were being taken/examined, immediately got sent back to the waiting room after they got their samples. In the last hour I got put into a medical room with a bed and had an iv inserted. I was extremely nauseous and Hannah Gross attempted to look in the back of my throat once again (no results the first two times she looked) and I broke down crying because it kept triggering my reflux and I was just stressed out/uncomfortable for 8 hours. She threw off her gloves (after I cried for not even a minute yet) rudely saying “Whatever I am done” and stormed out of the room. About 5 minutes pass by, she peaks into the room telling the nurse that she just clocked off her shift and the next doctor will take over. My understanding is that her shift was over and she just wanted to go home so she didn’t care to be patient. Overall unprofessional, I would’ve disregarded this entire experience if she didn’t have that attitude towards her patient.

Maria Mendez If youre ever having a mental health crisis do not go to cottage hospital! I wish I would of kept it to myself. I went there under a voluntary hold. The first nurse who attended me who took my vitals wrote under her triage notes that I thought I was dying when I had told her that I was such emotional pain that I FELT like I was dying. There is a large difference between these two things, and not noting this difference could of greatly affected the mental health care that I received and could of potentially resulted me in getting treatment for thinking I was dying when thats not what I said. Furthermore, I asked for one of my medications which is a sleeping aid because I have insomnia. I asked for this twice from two different nurses. Both nurses said they would get it for me and I never ended up getting it which resulted in me staging up all night whoch only worsened my symptoms. I was tired and upset so I asked the nurse behind the desk if I could leave since I was under voluntary hold. She became clearly panicked and started talking to me as if I was crazy or a child which was upsetting to be dehumanized in such a way. She directed me back to my room. The mental health specialist who talked to me was extremely rude and condescending and told me that I was a complicated person. She also would not let me finish talking and would interrupt me. She lacked the empathy and compassion and especially gentleness that is necessary for individuals in a mental health crisis. It is clear to me that the staff there stigmatizes mental health and have not received the necessary amount of mental health training to be able to treat mental health patients. Furthermore, on my chart it was noted that they have me a medication but I was never given anything.

Claire Smith This is the Ritz Carlton of hospitals … We were on vacation from Texas and my husband got gall stones and needed his gallbladder removed stat. After no wait to get in to the emergency room, they were able to fit him in for surgery same day on a Saturday of a holiday weekend. I was not allowed into the emergency room bc of COVID but it was easy to get updates by calling and through their texting system. I could visit him once he got to in inpatient. His room was straight up nicer than our hotel. Large windows with natural lighting, beautiful hardwood floors and comfortable beds. The food? OMG. Literally think Cheesecake Factory meets your local farm to table eatery. Extensive menu with very healthy clean delicious options. I was drooling over my husbands meal hoping he had some leftover for me. I could not believe this was “hospital food”. His nurses were so attentive and friendly. He got wonderful care while he was there. I hope you don’t need to go to the ER while on vacation like my husband but if you do, you’re definitely in good hands.

Tyler Lewis I came into Cottage Hospital Emergency late night June 8th for respiratory troubles I was having. There are no urgent care alternatives in Santa Barbara and this was my only option. The emergency was seemingly empty and they accepted me immediately. They never asked me for ID or verified any proof-of-identity, never had me sign any sort of document either. Nurse took my vitals, O2 content was unsurprisingly low, and was taken to a room to wait for attention from doctor. I sat, I waited, I even fell asleep, FOUR HOURS waiting any medical attention. The air in the hospital was very soothing on my respiratory system and had independently cleared up my complications by the time doc showed up. I expressed that my concerns were settled, but she listened to my chest with stethoscope and told me that I was likely sick and to take Tylenol. I never received any stabilizing treatment from the emergency room staff, nor did I sign any documents or prove my identity during the visit. Turns out I had bronchitis, and this doctor and 5 hour visit was no help whatsoever except gouging my pocket. They send me a bill over $2,000 the other day. Itemized bill says simply the visit constituted this. I never received any treatment and I am bewildered that they even sent me a bill, let alone one of multiple thousand dollars.

Jorge Utrera Wednesday night I visited ER because and bacterial stomach infection, they did all kinda of test everything came up negative and they told me I had gastroenteritis which was causing fever, diarrhea and vomit, and they just gave 2 Tylenol for the fever and 1 Zofran-odt for the nausea and that was it, like what kinda scam is this? Like if you know what kinda virus I got then give something to fight it, but instead just gave me something for the symptoms, this is Bs, now I’m back home and soon gonna have a ER bill for like $3000 for 2 Tylenols