Red Chair I recently had the pleasure of visiting Kaweah Health Urgent Care, on Court St, and I must take a moment to commend the exceptional service provided by Jessica and Daniel during the patient check-in process, in fact the whole team there was.
From the moment I arrived, Jessica greeted me with a welcoming personality and a reassuring demeanor that instantly put me at ease. She was incredibly organized and efficient, with a joke here and there, guiding me through the check-in process seamlessly. Jessica took the time to answer all of my questions, making sure I understood each step along the way. Her professionalism and attentiveness truly stood out.
Daniel also played a significant role in making my experience positive. He was equally friendly and personable, The teamwork between Jessica and Daniel was evident and made my visit much more pleasant.
Overall, my experience at Kaweah Health Urgent Care, on Court St. was greatly enhanced by both their dedication to excellent patient care. They were efficient, kind and had a genuinely spirited personalty. I highly recommend Kaweah Health Urgent Care, on Court St., for their outstanding check-in team! Thank you, Jessica and Daniel, Dr. and Nurses for your awesome services! Thanks, Cecil & Court.
5 /5
Ivan Rubio Been here for 2 hours and I had an online appointment! Get my vitals checked. Then they check 4 other patients virals after me and those four patients get a room before I do? Make it make sense!!!! Might as well went to the Damn ER. Then I go say something and they tell me they don’t know how they skipped over me. If I don’t say anything I’m there for 3 plus hours in the waiting room waiting!!!!!
1 /5
Angie Johnson If I could rate a 0i would. Since when does the urgent care turn people aqua for not having an appt. I was in so much pain yesterday and they told me they couldn’t see me. They said we don’t go by pain level they go by first come first serve. But they never served me. They were rude and I’ll never be back. Told me to go to the hospital. No way the wait would have been a day wait. Ended up going to the Adventist health. Kaweah health will kill you. They are awful and I will
Never be back
1 /5
A. G The wait time was OK considering there were a few ppl in front of us, better than going to the ER. However, the tall girl at the front seemed to take things personal...Im unsure why, I get it, work is stressful. Im a stressed parent taking my child to receive a level of care that starts at the registration.
I called to confirm if they had an Xray machine, since it was the 3rd Urgent care I called. The first thing she said, with a snobby attitude "um do you have a question."
I got there 5 min after with my kid, no line....she immediately knew I was the one that called. She said in 30 min I would be called JUST to register, it was passed the 30 min and she kept walking passed me like three times kind of like (look at me) type of attitude. Just to call someone else who came after us... everyone that came after us were all seen first than my child who needed urgent care.
This is not a popularity contest, its a medical professional establishment, and people who work there need to be held at a high standard. Please do better.
3 /5
Bob Bourdette Had an appointment at 1:30pm 1/06/2025. Waited almost an hour to be seen and then needed X-Ray. Technician was rude. Asked staff how long should we wait for X-Ray results she said should be about 5 mins. It has now been 20 mins no communication.
1 /5