The Best 4 highly rated medical facilities near Bakersfield, CA (Page 2)

Mike I went here for lab work. Was process quick. Took about 15 to 30 minutes since the covid-19 I thought I was going to be there a long time. But It was really quick. I return to here to day and the emergency waiting room is empty. Theyre not letting anyone in but the patients which is a good thing all the other times I been to this hospital it was always packed. But I was told that inside the emergency room they are super busy. Bathroom is very nice and clean.

Leticia Crabbe If you have an emergency call an ambulance you have a better chance to be seen faster. The ER set up is like an old war scene , you Waite in one room for hours then you Waite in a second room for hours it’s like they are hoping you get better on your own. Such horrible emergency care.

Omar Villegas Terrible place to come into for an emergency. Staff has a lack of urgency and is very unprofessional. Inappropriate conversations during work and 75% of the staff is on their phones.

Torch Tails Best ER in town, have an emergency? Go here. Got a room within an hr, they immediately decided I needed scans, they treat you so so well here. Staff are friendly and check up when they can (remember they have other patients!!) And always come when you call them. I will say it sometimes a little bit of wait on meds so you could be in pain for a little bit when you need your second dose but best ER in town.

Franberry I had an incredibly frustrating experience at this facility. I came in with severe double vision and was discharged without any scans being recommended or performed. Instead, I was referred to an ophthalmologist who does not accept my insurance, leaving me without proper follow-up care. When I informed the hospital the same day that the referral wasn’t covered, I was told I could return for scans—but that I would have to pay for another full ER visit, despite this being a continuation of the same issue. In other words, I was sent home without proper testing, given an unusable referral, and then expected to pay again just to get the care I should have received in the first place. This is completely unacceptable. A patient with severe double vision should not be discharged without proper imaging or an appropriate referral. Patients deserve thorough evaluations and referrals that actually lead to treatment, not dead ends and unnecessary extra charges. This experience was a complete failure in patient care.

Eros Zamora I’ve been here for over 8 hours. With a IV syringe in my arm waiting for my results for the past 4 hours. The service for getting treatment was fast and reliable. But for the results? INSANE. I asked if the results were ready, and they said it was and to wait, but other patients where being discharged while I sit here and wait. If my results are ready why are patients who were here after me getting called in? I asked if they could remove the IV from my arm since its in a tight vein and they said to wait until discharge and see if I need more bloodwork. When will that be? In another 4 hours? I am sorry but this cannot be the only hospital that accepts Kaiser. Please do better with communicating with patients on why the waits are happening. I work in the mornings and It’s ridiculous to wait 8 hours in an empty ER room.

Juana Lopez There is a specific nurse who is racist, n gets her race in faster than anyone who is in more pain. Her name is Dolores I believe she is in Triage and how dare her underestimate or idk what word to use that my pain level is minimal than what my real pain is? My pain was from 1-10 a 10! I was crying, sweating from the pain, shivering and in so much discomfort! I’m going to a different ER screw this ER

Erik Bucher To all employers/employees: your time is valuable and thats why Im writing this. This facility has a complete disregard for your time. They seem to be completely understaffed and therefore cannot see patients in a timely manner. If youre coming here because its cheaper, think twice. Youll end up paying with your time 10 fold. This is a poorly ran clinic and it would be in your best interest to take your business elsewhere. There are plenty of other industrial health clinics in Bakersfield that are much more professional.

Christian Gholston Was not as bad as all the reviews make it to be. Yeah the wait is a bit long and people may get mad that people are seen before them, but the staff is friendly and even though I felt a bit awkward, they went out of their way to make conversation and lighten the mood. Great staff, nice people

Josh M If I could give this place a zero star review I would. This is hands down the worst medical office I’ve ever had to deal with, each time I’ve been here was not a good experience for me. Besides the staff being rude/unprofessional the facility itself is dirty!

Rabeyia Jones I really liked this place originally, but all appointments are two weeks out if you have to reschedule. The one time I got a teledoc appointment I was told I couldnt pickup MY copy of my health documents after because my appointment was over the phone and they send everything to my employer and workers comp. This doesnt make any sense because every time I go in person, they give me two copies...one for me and one for work.... be consistent. Another issue with teledoc is you seem to get swept under the rug, I had a great appointment with the doctor prescribing new meds and the prescription was never called in, so Ive been sufferring because I thought there was just a delay due to the holidays. My rating was high before I asked the office staff to do anything, I feel bad for the doctors and the medical staff because their office cant get it together. ****Original review is below**** This office is a lot better for workers comp than the last place I was at. Doctors listen to you and work with you to find the best solution for you. Office staff is prompt and efficient, and Im always in and out in no time! People forget that getting medical care is a collaborative effort between patients, doctors, office staff, and nurses. If you do your part, they can do theirs and take care of you properly.

Erika Pulido WORSE PLACE EVER FRONT Receptionists BAD Attitude it’s always their way ……filling out paperwork that you need and they charge you for it after they make the mistake of filling it wrong, they still charge you again Worst customer service also with physicians. Smh I’ve worked in the medical field myself and never seen it this bad like This Office, they are always right never make a mistake. Take responsibility and if you don’t like your job go somewhere else be kind.