5 /5 Bisrat Tekie: Hands of gold over here. Alem is wonderful. Ive been brining my cars since my high school days circa 20 years back, for repairs, maintenance, oil change, tire pressure, run diagnostics whenever the wrench or transmission signal comes on (same with close family and friends with cars of all kinds/brands). Long standing landmark in the area. Alem has been in the game for a while and there is no confusion about how much he loves what he does. Alem is the car whisperer, very talented, reliable, timely, thorough, genuinely cares and makes sure you have a well operating and reliable car. You take your car for one issue, Alem makes sure to scan the car thoroughly in case there are other parts that need attention, and he fixes it on one go. Alem is resourceful and well connected; he can order parts for your car and have it delivered to his shop. He is clear with his explanations. Price is more than fair. You take your car to the dealership and you face the risk they will misdiagnose or diagnose based on a guess just to make sales, and add new problems that your car never had but you trust them since you consider them skilled subject matter experts and you fall for it, and pay a huge bill when in reality the price is not and shouldnt be that steep. This is not a dig, of course, not all, there are plenty of good eggs working in those dealership establishments, just saying to say with Alem is a full package deal and no need to look for second opinion when you have this well operating shop in the community.