Auto Import Service - Brentwood (CA)

5 /5 Tim McGraw: Top marks for the team at Auto Import Service. I have two cars serviced there and they have exceeded my expectations each time. Recommend.

5 /5 Gagan Bawa: This team is the best. They were most willing to help me with an issue that was caused by another shop, and that too at a reasonable price. Despite the fact that they work on pretty fancy cars, there was no arrogance of any sort. The mechanic Nuvelle (I hope I am spelling the name correctly) and the shop manager Kelly were very thorough and patient, and fixed the issue quickly. All said and done, I was in and out in 30 min with a very reasonable charge. This is in contrast to another local shop in Brentwood (that I will not name) which gave me a hard time after they heard that I was requesting them to take a look at the work done by another shop (and therefore likely they were not going to have a big bill for me). They wanted me to leave the car and charge me $200 just to diagnose. In contrast, after listening to my story and witnessing the anguish, AIS took my car in right away. Very empathetic and truly a torch-bearer of the small community culture in Brentwood, in addition to being a very capable shop. Thank You!

5 /5 Cody R: I take my BMW here. There’s not a lot of independents out here. They’re very fair and transparent. I’ve had them do a few things. They don’t try to exaggerate other issue to pad the repair bill.