Auto Japan, Inc. - Santa Rosa (CA)

5 /5 Herbert Gaidus: I rarely leave reviews, and Vaughn doesnt really need another 5 star rating, but Ill give him one anyway. Ive been fixing my own vehicles for over 50 years since I did my first transmission swap at age 17 on a 70 Volkswagen Beetle. Basically, I could never find an honest mechanic who I trusted to do the job as well as I could, and who would charge a fair price for the effort. Finally with Auto Japan, and Oakmont Garage I dont have to pick up a wrench again, and can rest assured that the job will be done correctly. Vaughn is an expert mechanic, who wont try to upsell you on additional maintenance jobs. In fact, quite the opposite, as he has repeatedly suggested postponing some maintenance work until it was actually necessary. I found the pricing reasonable and will continue to have my 4Runner serviced at Auto Japan in the future. Highly recommended!

5 /5 ONell Starkey: Honest, thorough mechanic. I appreciated the ability to schedule online, have a text/email with service updates to approve with the click of a button & the loaner car option. The people at the front desk were communicative, helpful, funny & “translated” well to me since I don’t have much auto-knowledge.

5 /5 Esther Price: Auto Japans service is outstanding. We own a Nissan and Toyota - both have been serviced by Auto Japan for the past six years. The techs are thorough, and the ladies managing the front desk are always extremely efficient, knowledgeable, and very gracious. I would highly recommend Auto Japan and believe their service is worthy of a 5-star rating or higher.

5 /5 Russell Brand: Great service and friendly, helpful, employees. Very knowledgeable owner and mechanic. They seem very honest. Plus a cool pet rescue dog named Diesel, that is super friendly and sometimes greets you when you arrive.

5 /5 S B: Went in for some fluid changes and they were completed in a timely manner without issue. In the process, they were kind enough to level off the tire pressure, and vacuum my floorboards. I will be happy to take my car back for future services.