5 /5 Katherine Rubie: Peter is the owner here. He has done work over the years on a total of 4 of our cars (PT Cruiser, 2 VW Bugs, and Honda Fit). He has experience with a number of foreign and domestic cars. He is very honest, straight forward, and trustworthy. He is friendly and very compassionate when his clients come in with problems. He is very fair with pricing and will not do any unnecessary work. If extensive repairs are needed, he will let you know what needs immediate attention and what can wait and for approximately how long they can wait (prioritizing everything), which comes in handy for low-income folks. He even offers a discount if you bring in a bag of food for the Tri-City Volunteers (who he supports). He has a great team of employees that also do great work and are easy to talk to.
For those reviews that bad mouth this business I call into question if they are even reviewing the right business. Those reviews never seem to mention key facts about Autotek and this really seems like a red flag to me. Additional reasons are because Peter has a great reputation, and because his former location was in the same complex directly across from another car repair shop with an almost identical name (AutoTech). Though I know nothing about their business, I know this can be confusing to any customer that was seeking out one of these businesses.
A word to dog lovers and those fearful of dogs: He does own two dogs that are on the property, but they are very well-mannered and friendly. One is usually off-leash (Ash) but is called back if a customer is nervous about the dog. The other dog is quite shy and will avoid interaction. Ive comfortably petted and played with Ash. Dont let the dogs be a reason to go somewhere else, because the dogs wont be any problem for you. And Peter will always treat you right.