5 /5 Emily Davis: I found a huge screw in my tire and called Big Brand Tire & Service while far from home, but just miles from their shop in South Lake Tahoe. "Come right in!" they said, and patched up my tire, free of charge! While I waited, I marveled at the excellent service Erica provided for customers in line and on the phones. She is friendly, knowledgable, energetic, and cheerfully communicative with EVERYONE. Devon was the efficient mechanic assigned to my Toyota and kindly explained this unlucky tire is on its last patch before I should replace it. They were thorough and generous enough to replace my key fob battery too, when they noticed the warning that it needed a new one. I was so impressed with the professionalism and the pace of their great service. Highly recommend for your tire needs anywhere within driving distance!