5 /5 Lindsey Lange: I brought my car in to Big Q auto a few weeks ago now and it was the first time I’ve ever had to bring her in. I’m in college and thousands of miles away from home so it was a nerve wracking experience to say the least. I had to leave a review because everyone at Big Q is so wonderful and they did an incredible job. From the moment I walked in they all made me feel so welcome and comfortable despite my anxiety. They did a great job with my car of course and I’m so thankful they got her up and running smooth as a whistle. Im even more grateful for the management team there and how honest and caring they are. I definitely wanna give a huge shout out to both Mike and Josh. My parents and I worked mostly with Josh and he was so so helpful and genuine. He was great with communication with me and my parents even though they’re out of state, he really made sure to help us understand the intricacies of what was going on with the car so we could always be in the know. I seriously couldn’t have asked for a better experience and sending a thousand thank yous to the Big Q team; I know the situation and my car gave them a bit of trouble but regardless, they did an incredible job and it means a lot. Will not take my car anywhere else, by far the most trustworthy and amazing car shop I’ve ever been to !
