5 /5 Heather Wade: I scheduled my two girls for cuts with Soben. She was AMAZING! She talked with both of them to make sure she knew exactly what they wanted and to make sure she got the length correct. She gave suggestions based on their individual hair types and listened to what they had to say. We were able to start a little early because she had a cancellation, and thank goodness, because even just for the shampoo and cuts, our appointments still took a little more than three hours total. You should probably understand that both of my kids have very thick hair (not coarse, just a LOT). I will definitely return for Soben!!