5 /5 Dave Venturini: This garage was a lifesaver, late on a Sunday afternoon. Not only did they see us promptly, the price was very reasonable and the service was well explained and fast. We were in a bind and a less honest place easily could have taken advantage, but this garage was very professional and amazing.
We were on the way back from a long road trip, 50+ miles from home when our car suddenly started running very rough, the engine light came on flashing and later the traction control warning came on (thats how rough it was running). We called around, in an unfamiliar area, and everyone was closed or busy (not surprising late Sunday afternoon).
But, this garage not only agreed to squeeze us in, they took a look as soon as we arrived so we could discuss options. The mechanic determined it was several cylinders misfiring and walked me through the possibilities, worn/damaged spark plugs, clogged injectors, ignition coil problem, compression/seal issue, etc. He took the time to explain the steps to diagnose/fix each possible issue and suggested we start with spark plugs & injectors based on his experience & initial impressions of the most likely cause (but explained it may require more). The price he gave seemed very fair (and based on subsequent research was very reasonable).
Within an hour (much quicker than expected) he said the work was done, the car was fixed, we paid and were on our way. He also gave me a heads up on a few things I should have looked at in the future / were almost due, but didnt pressure us at all (just wanted to save me future hassle). Its been almost two weeks and the car has been running absolutely great. Honestly smoother than it was before the road trip, making me realize I probably missed some subtle warning signs, but that is on me.
Its never fun to have sudden car trouble, but this garage & mechanic saved our trip, got us home on time, and was very professional and well priced. I cant thank them enough.
