5 /5 Susan Rodriguez: I just want to start off by saying I will never go to another Mechanic again! Abdul is wonderful! My husbands vehicle had broken down a little over a month ago, he is normally pretty good and has always fixed it on his own. However this time he did everything he possibly could and the car would turn over but not start. We walked into East Bay Auto, very clean! He was on the phone at first then promptly asked how he could help. My husband told him the situation, and Abdul told him he was trying to leave by noon today but to have the car towed there within the hour and he would work on it for him. We did, we left the car and received a phone call with in the hour. He stated the problem and asked if we wanted him to repair the problem. I responded yes right away, and then he said "come by in 15 min. and it will be ready for you". We went back to the garage and the car was purring! We were so happy it was not as bad as we thought. He then told us he was going to his grandsons birthday party as was why he is leaving early, but he wanted to try and help us out.
I truly had lost all faith in customer service and Mechanics, but Abdul has changed this for me. He is an honest, hardworking and fair priced Mechanic. you cannot ask for anything more! Thank you Abdul and East Bay Auto for your AWESOME customer service. I will recommend you to everyone!