Empire Automotive Services - Hayward (CA)

5 /5 devils echo: These guys were very helpful with our vehicle. Check engine light was on and needed to be smogged. It was not an easy fix, but they stayed with it until they figured it out. No hidden fees or charges. They were up front and very professional. I will recommend them to my friends and family. I am very thankful for there help.

1 /5 1: Did not like the way they handled my repair. They were unable to fix a simple problem. I ended up fixing it myself because they couldnt figure it out. They just started replacing parts and also installed a bad part which possibly led them to give up on the repair. The solution was to pay up to 8 hours at $175 to find a wiring issue. There was no wiring issue at all. One part was replaced with a bad one. And after all that they tried up-charging tow fees by $140.00. NEVER use their people for towing !! Shady place and will find any story to try and upcharge your service. Releasing the vehicle the mechanic said he did not install everything back on to the car. At that point I didnt want them touching anything else so I opted to just leave everything as is. Terrible service!! Will not return !!

5 /5 roger delgado: Went to Empire for some mechanical work and they were very professional and the work is outstanding. Highly recommend the repair facility. One Stop shop. Smog and brake job all done in the same day!! Thank you Riv and Rizz !!

5 /5 Zaheed Ali: Quality over quantity. This is what you will get from Empire. Owner is very knowledgeable and kind. Mechanics are knowledgeable and always learning from the owner. Quick turnaround and honesty on the service , you can’t beat it. My 2015 Dodge Challenger needed major work. With parts being a challenge, owner was very communicative. Able to find the parts , car was fixed and back up and running. Even gave me a walk around of all the work done.