Fix Auto Pasadena - Pasadena (CA)

5 /5 J Lotus: I had an amazing experience! The team took excellent care of me and exceeded all my expectations. Ali kept me updated daily on the status of my vehicle, which I really appreciated. Rafael was incredibly informative and professional throughout the entire process. The quality of the work was outstanding ..my car looked amazing, and they even gave it a full car wash and cleaned the interior before returning it to me. They also made sure it was fully charged. I truly felt cared for, and I couldn’t be happier with the results. Thank you to the entire team for your exceptional service!

5 /5 Michael Rottenbiller: Amazing experience with Fix Auto, we were T-boned by someone running a red light and the entire passenger side of the car was destroyed. Fix Auto made the car look brand new and completed the work earlier than expected. Patricia was so kind, friendly and helpful through the process. Highly recommend this business.

5 /5 Chen Heinrich: The service was excellent! They have a partnership with Enterprise which picks you up to go to the rental place and makes the whole experience seamless! The cleaning was excellent, my car looked like a new car outside and inside! The cleanliness was beyond expectations because I have a toddler that makes the car extremely messy inside. Finally, the service people were diligent to notice my garage door opener I left in the rental after dropping it, and I was able to get it the next day early in the morning because they already kept it for me before they returned the rental on my behalf. Excellent service all around! Highly recommend.

5 /5 Stephanie Howe: My experience was flawless from beginning to end. Patricia who works the front counter and coordinates the beginning process was very knowledgeable, efficient, and helpful. I received occasional update texts regarding the progress of my car repairs. On the day of pick up, Raphael was very helpful in expediting a pick up for some parts for my car so that I could pick up my car a few hours earlier. Upon pick up, my car looked PERFECT! Really the repairs exceeded my expectations. Both Patricia and Raphael personally thanked me for my business as I departed. My experience was pleasant and usually I don’t leave such raving reviews, but for this experience, LET THE ACCOLADES HAIL!!!!

5 /5 Harout Haroutounian: I recently brought my 2024 Tesla Model Y to Fix Auto Pasadena, and I am beyond impressed with the exceptional service and results. From the moment I arrived, Rafael Meza, the manager, and his incredible team made the entire experience smooth, transparent, and stress-free. Rafael was professional, attentive, and clearly committed to delivering high-quality service. He kept me informed every step of the way, and to my surprise, the turnaround time was incredibly fast—much quicker than I expected without compromising on quality. When I picked up my Tesla, it looked absolutely flawless. The repair work was meticulous, and it was clear the team took great care to ensure everything was done to perfection. Their attention to detail and pride in their craftsmanship really stood out. Thank you to Rafael and the entire team at Fix Auto Pasadena for going above and beyond. I highly recommend them to anyone in need of expert auto body repair—especially Tesla owners looking for reliable, high-caliber service.