I Spa - Irvine (CA)

5 /5 Александр Мазуренко: This place is super nice! Very clean and well maintained! The staff is very friendly throughout the entire area! Relaxation + very tasty food = total bliss! The SPA is of excellent quality! This is my first time in a place like this, and definitely not the last. I highly recommend it.

1 /5 Ali: I wish I read the reviews in advance . ************Stay away **************** We had a terrible experience at Irvine Spa and do not recommend it. Booking Issues & Miscommunication We called ahead and specifically requested a couples massage, but the staff misunderstood us due to a language barrier. They confirmed they offer massages, so we booked an oil massage, advertised as a Swedish massage on their website. Hygiene & Facility Issues Upon arrival, I was shocked by the lack of hygiene: No slippers—everyone walks barefoot, even in wet areas like bathrooms. No private changing rooms—everyone is nude in shared spaces, which wasn’t disclosed during booking. Their website is misleading and does not clearly state this. Terrible Massage & Poor Service We were placed in separate rooms, despite booking a couple’s massage. My massage was horrible—no technique, just excessive oil, and ignored requests for more pressure. Hot towels were placed on me without warning. Communication was impossible due to the masseuse’s language barrier. Also, I spent more time alone in the room, than getting massaged. She left multiple times to go get hot towels because they do not have them in the room, and it wasn’t a quick trip. At some point I thought she’d stopped to talk to a friend because she took so long. Unhelpful Management I voiced my concerns to the manager about the misleading website and bad massage, but she refused a refund, claiming the service was provided. Final Thoughts For $125, I got a subpar massage, didn’t use the facilities, and felt completely uncomfortable. If you’re expecting a standard spa experience, stay away. Do not be fooled by their website.

5 /5 Candace Smith: This place is AMAZING!!! I loved everything from the scrub massage to the quiet room to the slow cooked ox bone soup to the ice room. I recommend this for everyone and for any occasion. The staff are extremely nice too and just make you feel at peace and relaxed your whole time there. Can’t wait to return!

3 /5 Sarah Y Tse. 謝婉敏: This was my first time visiting ISPA. While their amenities may be more limited compared to Imperial or Wi Spa in LA, they meet my needs and are conveniently located in Irvine. The facility is very clean, and most of the patrons, as far as I can tell, are locals. I appreciate that they have a separate computer room and a playroom for kids, which I haven’t seen at other Korean spas. The place is well-run, very organized, and the check-in process is seamless—quick and easy. I noticed the crowd starts to increase around 6:30 PM, but it doesn’t feel overly crowded. I assume they manage crowd control well at the front desk, unlike Wi Spa. One suggestion I have is to add multiple drinking fountains in the common areas, as there is currently only one in the cafeteria. Additionally, there should be clear signs (like the ones for Food) prohibiting the use of phones in the changing rooms and common bath areas. I noticed some patrons (mainly teens) using their phones inappropriately, texting and pointing them at the same direction where other women who were changing. This is why it’s important to have clear signs prohibiting phone use in the changing rooms and common bath areas. Given the loose policy of phone use inside the changing rooms, I am not sure if I will return.

5 /5 R MarKC: This was my first time at a Korean spa and I must say it was lovely! The entrance fee is $35 per person and you get shorts and shirt and a locker key. The admission fee gets you in the common area for 6 hours. The common area has 5 rooms you can go in. The floors are heated which is heavenly! They also have a cafeteria, which we tried after sitting in the ice room. The place is overall very clean and it was not what I expected of a spa but I had a great time!