Import car specialist - Thousand Oaks (CA)

Johanna Mullen Ernie saved the day for me once again today. The battery light came on in my car this morning. I took it to a national chain to have the battery tested and replaced. After paying for service, I turned on the car, and the battery light was still on. I was confused. I asked them about it, and only then did they test the battery. Turns out it was the alternator. I called Ernie. He looked at the car right away, said they should have checked it BEFORE replacing the battery, and that the new battery was not going to last long without a functioning alternator. He ordered one right away and replaced it for me. I was very grateful for his fast and expert assistance. As always, he goes through the pricing with customers to ensure they know exactly what they was paying for, and what their options are (e.g., Did I want a new alternator, or an after market one, and what the prices were, and what the pros/cons were.) He does beautiful work, is fast, offers fair pricing, and ensures you understand what is going on with your vehicle. And hes a super nice guy. Thank you, Ernie!

Sara Dybeli Hal is the absolute best! Brought in my car because the engine light was on. After inspection, Hal confirmed with Mercedes the car had an extended warranty on exactly that issue and that I should bring it to a dealership because it would be 100% covered. He could’ve easily taken the car in for repair but he graciously declined and looked after my best interest (and looked after my wallet). I can’t thank him enough! This was such an incredible way to gain my trust and I now will always be coming to Hal.

marisa m Juan Hernandez manages and works with the best team. Unlike other places I tried in 91320 they cared and took the time and knowledge to get my vehicle running back up to par. They will communicate and show you whats going on and what needs to be done to fix your issue/s. It is a very welcoming environment and to any woman out there, this is a place you can go and feel secure knowing that they are going to work with you and not take advantage:) If youre looking for honest quality work try this place. you wont be disappointed.

Ruth Shramek I called and left a message on a holiday weekend expecting no one to respond to me until Monday or Tuesday but someone reached out to me within the hour. Not only were they super responsive and friendly, they were able to quickly accommodate my service request the next business day. I dropped my car off in the morning, they replaced my brakes and rotors, and I got my car back that evening. So fast, upfront pricing, and easy to work with, I HIGHLY RECOMMEND Auto Professional Services!!!

Pauline Marsh Took my Ferrari 488 Spyder into One of a Kind Motors for a paint correction. There’s Prestige in front and One of a Kind Motors in the back so be sure to go to the back. LeeAnn helped me get situated and explained the different options I have for getting my vehicle into pristine condition. They measured the clear coat and we found out the car had been repainted. They only use top quality tools and I was impressed. The end product was comparable to a piece of glass. My Ferrari is black without metallic and there was not a single sand scratch on the vehicle. It took them two weeks and cost more than anyone has quoted me but now I understand why it cost that much. They really did put in the 80 hours they quoted. I can’t be happier and will be bringing the car back for a full clear bra.

Kris Mavity This local business owner, John Williams, had been in this business since he was a teenager. He has scruples and morals and is really just a great guy to know. Once, facing an expensive major fix on my Mazda, (central computer module which his shop diagnosed) he told us that it should still be covered by our warranty even though we had had the car for 10 years. That meant giving up a very sweet payday since we had to visit the mfg dealership instead. It’s the kind of guy he is. Another time a repair was performed and a week later some fluid started leaking all over our driveway. I called on a Saturday. He told me to bring it in immediately. I did so and he inspected it on the spot, saw it was the wrong part and fixed it for free. He also have be a bucket of special automotive soap to make driveway spotless again. This is the kind of guy you want to develop a relationship with. Very trustworthy shop and competent.

Kristine T. Toppe We have been taking our cars there for years. They are always professional and helpful in addressing routine maintenance and larger car issues that come with owning older vehicles. I know my cars are well maintained, no short cuts. Norman has been amazing and patient when we come with questions about odd noises or other quirky issues. I highly recommend this shop for your family.

April Sallie-Juels I have been taking my cars to Mike for over 20 years! He was always honest and affordable. I remember when Kyle worked with Mike a few years ago. He was friendly and Mike trusted his work. I have moved 1 1/2 hours away and still bring my car to Kyle! Im thrilled that Kyle took over when Mike retired. Kyle offers the same great honest service at affordable prices as Mike did. AND with a smile and with a wonderful, friendly personality. Thank you, Kyle for being easy to work with. You always say "come on in" at any given time and take care of my car. Youre the best and much appreciated!