Integrity Auto Collision Center, Inc - Fairfield (CA)

5 /5 Saccuman Marion (Pi3lies): I had a fantastic experience working with this body shop. They were responsive in communications, and gave me frequent updates on my vehicle’s status. Also, their repair work is great; on the repaired areas of my car, they achieved a flawless paint finish that is indistinguishable from the factory paint. Would definitely recommend for anybody needing body work.

5 /5 Michael Knows: Customer service was EXCELLENT. Their communications were above and beyond by keeping me updated via text messaging and through phone calls. Had issues with my Tesla insurance claims and they were assertive and persistent on trying to fork out $$$ for my repairs. Will definitely recommend them!!!Good business and very caring folks!!!!

5 /5 Mr. D: This "body shop" is AMAZING! I brought my 2023 F-150 to them for a repair from an accident and could not believe the level of Service that i experienced throughout the whole process. The professionalism of the staff from the first visit was extremely reassuring. The facility was clean, organized, and inviting. Maggie was very pleasant and communicative from the initial visit until the day I picked up my vehicle. They were so easy to work with and even went out of their normal process to ensure my utmost complete satisfaction. "Above and Beyond" is how I would describe the treatment I received. Not to spoil the whole reveal, but I was presented my repaired vehicle with a very flattering presentation and a parting gift - so unexpected, but TRUE CLASS!!! No question, Integrity truly defines how this team runs their business! Thank you all!!!

5 /5 Irma Luna: I had an excellent experience from my initial call to get my Lexus Suv looked at; I spoke to Maggie & she was amazing!! I felt very welcomed and I was able to bring in my car the next day and they gave me a great estimate! They ordered the parts and I got a call the next day and I was able drop off my car to them. They kept me in the loop and four days later I picked up my car! It’s looks like new!! I highly recommend Intrigity Auto Collision! I’m recommending them to my work friends. I was recommended to them by a personal friend of mine. Thank you!! Irma Luna of Napa, CA

5 /5 Charles Rhodes: 5/9/2025 I can’t say enough good things about my experience with Integrity Auto Collision Center in Fairfield. I brought my truck in for repairs after a collision, and from the moment I walked through the door, the team treated me with professionalism, honesty, and top-tier customer service. Special shout-out to Maggie, who went above and beyond to make the entire process smooth and stress-free. She kept me informed every step of the way, answered all my questions with patience, and truly made me feel like a valued customer. The team clearly explained the repair process, worked seamlessly with the insurance company, and stuck to the timeline they promised. When I picked up my truck, I was blown away — the bodywork was immaculate, the paint match was perfect, and it looked like it just came off the showroom floor. They even detailed it inside and out, which was an unexpected and appreciated touch. What really stood out to me was their commitment to doing the job right and treating customers with respect. It’s rare to find a business that lives up to its name, but Integrity Auto Collision Center truly does. If you’re looking for a trustworthy, skilled, and dependable auto body shop, look no further. I highly recommend them and wouldn’t hesitate to return if I ever need their services again (though hopefully not anytime soon!).