5 /5 Cinthia Sanchez: I was facing an issue with my Yukon XL – it would heat up immediately. Being new to the area, I chose a nearby auto repair shop, as I couldnt risk driving my car too far. Carlos turned out to be a true blessing! On my first visit, he honestly admitted, "I dont know whats wrong with your car." We discussed the issue, and he assured me he would continue investigating. Throughout the process, he kept me informed, even though the problem remained unidentified. Finally, on the third day, he not only identified the issue but also fixed it. (Mistake made my previous mechanic)
As a single mother of three, I often worry and expect being taken advantage of due to my zero knowledge of cars. However, to my surprise, the bill was much lower than expected for a three-day service. Carlos, understanding my concerns, was exceptionally kind and even took the time to go on a test drive with me. Finding this reliable and trustworthy auto repair shop was a relief, and I will undoubtedly continue bringing my car here in the future!
