5 /5 Joe Rego: I had an exceptional experience at Laguna Woods Auto Repair. I brought my car in to address a suspension issue and a suspected coolant leak. After a thorough diagnosis that showcased their time, effort, and expertise, they provided me with a detailed estimate. What truly impressed me was their decision not to charge for the diagnostic work—something I’ve never encountered in the automotive industry, especially after such a comprehensive evaluation, and having previously owned my own transmission repair franchise.
Peter, my service consultant, was friendly, welcoming, and knowledgeable. He took the time to explain everything clearly, making me feel well-informed. The atmosphere was genuinely customer-oriented and inviting. Im thrilled to have found an honest and trustworthy repair shop and will definitely return for future needs. The word-of-mouth referrals were spot on!
Highly Recommend!