Local Heroes Auto Service - Petaluma (CA)

Tate Thompson Glenn provided excellent service on my Diesel Jeep. He quickly understood what the issue was and detailed a reasonable and efficient solution (Something the dealer service dept was not able to do). Glenn and crew were accommodating and communicated well throughout the whole process.

Dmitry Rogachev Great small machine shop, running by both Norms - father and son. Unlike many other hops around they are working late (open until 6pm, often stay longer, and might work on Saturdays), ready to help and doing excellent job. Price is reasonable. Just great guys! Thank you!

Michael McGowan Sean is a great person to work with. He is honest, reliable and very knowledgeable about BMW cars. I trust him to do a perfect job every time.

joseph CoHart These guys are the best in town. No wonder they are always busy. Ive never had to come back on any work theyve done. I own two toyotas that rarely need major work but Chris and his crew remember me or my wife and we always feel like they care out us as customers.

Billi Vogan My sister and I both are so grateful for Ultimate Auto Care. As single women, it is imperative to have a mechanic we can trust. Justin is amazing in his kindness, skill and exceptional service. My sister bought a used BMW that had a lot of issues, and Justin was there every step of the way. He is extremely reasonable with his fees and always does exactly what he says he will do. I had a mini disaster with my Mini Cooper with flooding recently. When I got my car back I didnt recognize it. Runs perfectly and looks amazing. My Range Rover is also serviced here. You can trust Justin and his team at Ultimate Auto Care. Look no further for a wonderful shop that services most makes and models with excellent value and quality work.

Liz ODonnell Great, fast service. They were able to get us in quick on a Sunday afternoon and install a nee battery, which really saved us. Very friendly and fair pricing. Would definitely recommend!

Judy Kurt and Marty are trustworthy and very knowledgable about VW’s (probably other cars too, but I’m a VW owner). My VW has been under their care since I’ve owned it. Other than routine maintenance I’ve had zero problems with the car.

Tricka Parasimo Walt is super helpful!! Him and his wife helped me last minute install electric to hook to my Uhaul rental and were so sweet!

Sandra Luna If you have a hybrid or an electric car and you need service, go here! Mesh was the best! Not only was he polite and responsive but he explained what he did and he was sooooo diligent! My car had rats living under the hood so we didn’t know what the problem was but he figured it out and when he repaired it, he tested it three or more times before he gave it back to me. Wow. This is what I call service.

Olivia Tonjes Mike is so nice and extremely knowledgeable not to mention reasonable and reliable. First off he comes to you! He repairs your car in your driveway, which for me as a mom of three was huuuuuge. He repaired my car, let my kids help explained the whole process to me and was cheaper than anyone else that had given me quotes. But thats not all. The next day when I got in my car it was acting a little funny, I called him pretty worried about it and he explained what it was and why it was acting the way it was and how it would sort itself out shortly. Then CAME BACK OUT TO REASSURE ME! He test drove it with me and waited until it was 100% better than it was before all for my piece of mind. It was a super common issue that he obviously knew would be totally ok but still went out of his way to make sure I felt safe. I could not be happier having him as a mechanic hes awesome.