Lozano Auto Service - Sunnyvale (CA)

5 /5 Pranav Ramarao: Amazing experience! I am just another software guy in the bay area, looking for ways to fix an issue I had with my BMW 340i. I was exploring auto services in and around SVL/MTV and came across Lozano. Usually when I see such positive reviews (all close to 5 stars), I am a little skeptical and always think the reviews are faked of sort. Either way, I decided to give this place a shot. My BMWs under car shield had torn apart and BMW quoted high fees to replace them. When I went there, Vince first came out to inspect the car. Vince took the car inside, put it on the machine that lifted my car up. With this, we were able to clearly see what the damage was. Vince and Troy together spent time removing the torn parts out so that my car was at least in a drivable condition. They spent 15 minutes, passionately explaining various parts of the undercover shield. After that, they told me precisely which parts I needed to replace, which was fewer than what BMW had asked for. After this was done, Vince just lowered my car and said I was set to go, NOT EVENING ASKING FOR ANY $. I was stunned and very pleasantly surprised. They never charge you without knowing any upfront costs. In this case, I felt they definitely deserved to be paid so I decided I would come back to them with the new parts and pay them then. As promised, I came back with the new parts I purchased from BMW and once again, Vince and his team fixed it for me at a very low cost. If you are looking for no BS, perfect pricing and passionate set of folks, this is the place to go! In picture, you can see Troy helping me out :) Kudos to Troy and Vince! Thank you Lozano :)

5 /5 Matthew Sutherland: This place was helpful, honest, and professional when I came in for a quick repair. Khanh worked on my car and did a great job explaining to me what the problem was - he also let me take a look under the car before and after his repairs so he could explain what he did. He worked quickly and charged a fair price, highly recommend to anyone in the Sunnyvale area.

5 /5 Joseph Grazioli: Vince and all the staff are absolutely amazing!!! Professional and thorough in everything. And very reasonable prices for repairs. I highly recommend this place to anyone needing automotive repair or service.

5 /5 Ravi Srivastava: I posted a very positive review for these guys in early 2023 but feel like they deserve an update. Ive visited Lozano Car Service a few times now and interacted with both Paul and Khanh. Both of them are pleasant, professional, helpful, and fair. Ive even gone to them with some unusual issues, and they have always done great work. Thanks!