1 /5 melissa: Horrible nightmare experience. They gave me an “estimate” of over $450 when I dropped my car off and they used every single dollar to charge me for computer diagnostic only. They never touched my csr other than to hook it up to a computer to “diagnose” it. Oh….and I told them the error code thet came up on my own diagnostic device and guess what? I got to pay this predatory establishment the full amount of my estimate, so over $450 to “diagnose” exactly what I already knew was the issue when I dropped it off thanks to my own diagnostic device. They then wanted to charge me an additional 750 to install the part that they made me order in advance, and refused to credit not even one penny of their extortionate $450+ “diagnostic” fee toward either the part or the labor to install it. I have never in my years of driving had a mechanic charge me over $450 to diagnose an issue with a computer, when I already told them the issue when I dropped it off thanks to my own device. I don’t know who is giving this establishment 5 stars, but this was truly the most extortionate mechanic I’ve ever encountered over three decades driving. No one has ever justified a $450+ “diagnostic” charge to do nothing but run a computer that told us nothing but what our own little diagnostic tool told us the day we dropped it off. Then the owner wanted us to pay the restocking fee for the part they made us order in advance after refusing to credit a penny of their 450+ diagnostic fee on the remaining installation. Bottom line-our experience with MCMJobe was nothing short of extortionate. They walked away with over $530 of our money, including half of the restocking fee for the part we had to order, the cost to install one brake light and the over $450 charge to “diagnose” the same error code we gave them when we dropped it off. If we could give them negative 5 we would. Please beware and be prepared for them to use every penny of your “estimate” for a diagnosis fee. We work hard for our money and this highwayrobbery is still stomach turning to think about.