5 /5 Arnold Clem: **UPDATE/ADDITION**
Yet another reason to go with Monterey Transmission & Auto Repair. I had to get a warranty repair completed and Tony was outstanding in helping us navigate the process. He quickly had all of the original invoices and details needed for the dealership to process/approve the warranty repair and complete the work. Unlike many other shops (and some trying to persuade us out of pursing a warranty repair), Tony went out of his way to ensure we were taken care of. Tony and the team at Monterey Transmission are top-notch and stand behind their work to keep you on the road. I genuinely cannot recommend them enough if you are in the area and need work completed on your vehicle.
-------Original Review-------
Tony, David, and the team at Monterey Transmission in Salinas were incredibly helpful and professional - I cannot recommend them enough. We limped into the shop late on a Saturday afternoon while traveling down the 101 towing a trailer. Without missing a beat, Tony identified the problem and gave us an on-the-spot estimate for both time and cost. His estimates were fair, reasonable, and ultimately spot-on to the actual cost and time needed with no surprises. He was very communicative throughout our repair. In a little over a week with our truck, Tony and the team replaced our transmission and radiator, upgraded our trans oil cooler, and completed several other items that I had been putting off to avoid down time in a shop. Most importantly, Tony carefully considered how we use our vehicle and made transparent, honest, and reasonable recommendations based around our needs and use of the truck. If you are in the area and need a shop that will honestly take care of you and get you back on the road quickly, look no further than Tony and Monterey Transmission!