5 /5 Lily: A long overdue review: Natales saved my beautiful 1997 Ranger from the scrap heap. I bought it used --- single-owner, only 75,000 miles and had lived the last twenty years like a pampered house cat, rarely taken out of the garage, so I thought Id hit the lotto. It drove beautifully for about a month.
Then came the oil leaks, followed by an ominous engine ticking. By the time I took it to Natales, it felt like every additional mile was damaging the truck --- which they confirmed, on the spot.
It took two months. They basically rebuilt or replaced everything under the hood. No call went unanswered and I was contacted regularly with updates and estimate adjustments. The transparency was outstanding and the work first-class. Not an odd sound or a drip since. I couldnt be more grateful. Ill never take my truck to another mechanic.
