5 /5 Bobby VonBargen: I havent lived in Visalia very long, so I did my research and found RJs. When I called, I was addressed with professionalism and courtesy. They freely volunteered information and had no problem quoting me an estimate.
From the moment I walked in I got a good first impression. The lot and the office were clean. I was not interrupting anyone from texting. I got zero "creepy vibe". Every person I encountered still maintained the same level of courtesy and professionalism I was met with on the phone. They were very transparent and made sure that I was clearly informed.
When I handed over the keys to my wifes van, I was offered a ride home and would be picked up when it was ready. They offered any information I could have asked about. The work was good. The estimate was accurate, and their time estimate reasonable. They guaranteed their work and even followed up with a text making recommendations complete with photo evidence. I dont have to take their word for it. I can see what needs to be done.
Im sorry to say I do not easily trust mechanics, and when I find a good one I am a loyal customer. I couldnt tell you if I could find the work done more cheaply. In my mind this was money well spent. I rarely write these reviews, but this one is absolutely worth my time. I will be back, and I would recommend RJs to anyone.
