Spectrum Medical Plaza - Irvine (CA)

Steffanie Byrnes I need a procedure under my left eye. I got an authorization a month ago. The referral was extremely vague, didnt explain anything about the procedure or even who I was seeing. I was told by a customer service the authorization was already sent. It was not. I finally talked to a nurse at the hospital that told me what to do. If there is a complex issue, customer service should work with you and trying to figure out what is going on. I really feel that this healthcare dropped the ball. I also didnt feel my concern was taken seriously. I will give it a second star of the third customer service representative sends the authorization. It should not be this hard to get a needed procedure. Nor should they lie and not bother to send the authorization over.

Diana Gomez Dr. Rick Letts Chiropractor and his staff has been so instrumental in my healing and pain management. I look forward to every visit from the private room message to the neck, back and shoulder adjustments. It feels like you are at a resort spa, so nice.

Pam R I had total hip replacement and I could not have been any happier with my Team. They keep you so well informed leading up to the surgery, they have someone by your side thought preparing to enter surgery, during surgery, and the post-op portion. All were absolutely amazing! I have already, and will continue to, recommend Hoag for all medical issues.

Ingrida Kern Great location, great service and waiting is very reasonable.

Raven Kurosaki Great doctors, terrible office system. My experience so far: Took more than 4 hours just to secure an appointment as a returning patient, and the system is really confusing. Receptionist relayed me to their scheduling department, who didnt seem to know what to do with me when I said I was scheduling an appointment to get tests done. Sends me to the nurse. I had to leave a voicemail each time I was sent somewhere else. Eventually the scheduling lady schedules me properly, but I still dont understand what was so complicated about this process. My name is spelled incorrectly even though I wrote down my correctly spelled name at the first visit, as I was asked to by the office staff. It was never updated in the system. I am rating this facility 2 stars only because Dr. Ali is a fantastic cardiologist who knows what hes doing. He deserves 10 stars, but dealing with this office really gives me a headache.

Maxine Gold Every time that I have appointments at the Wen Center, I have a feeling that the staff really cares about the patients!! I am always treated with the respect and kindness . The staff is always very supportive and pleasant. Now all of my doctors are located there except one who is in another UCI location nearby. From the lab to the doctors offices to the imaging center,everything was good.

Oren Neutz As a new patient, it was nice for the Doctor to take the time needed to establish all the information he needed to get started with him and his practice. Dr. Ashtiani, was kind and likeable and easy to talk to. I look forward to being his patient in the future.

Tina L Highly Recommend! I went in today for sciatic pain and was treated by Dr. Van Dusen, Dr. Jones, and PA Nina. They were all absolutely amazing! The care I received provided immediate relief, and I couldn’t be happier with the experience. The entire team was professional, attentive, and thorough in addressing my concerns. I will definitely be returning for additional treatments and highly recommend this office to my friends and family. If you’re looking for quality care and real results, this is the place to go!

Arash Mehraban They are scammers! They misdiagnosed a simple case of infection common during the winter, like the flu. They prescribed weak antibiotics (a misdiagnosis and incorrect treatment). Instead of prescribing stronger antibiotics, Dr. Arif ordered an unnecessary chest X-ray, which cost me $500, before correcting the mistake and prescribing more effective antibiotics. Never going back!

EM Stock Dr. Jan is simply the best medical professional I have ever had. She is so kind and is so thorough! I trust her implicitly. She has always been spot on with her treatments. She knows exactly what to do for me every time and I start feeling better very soon after!