Amy S These people are set on ruining my credit because they mailed an invoice for an ER visit for my 2yo to the incorrect address. Claim they used the same address as the hospital. This is a lie. So I cant take my child to the ER without my credit being ruined? The hospital invoice made out to the correct address got to me and was paid within a few days. I was told the invoice would be removed from collections and I would have an opportunity to pay it. I paid it and they still turned me over to collections. Money was never an issue nor was I ignoring the invoice. It is interesting that the hospital bill and collection bill made it to the correct address but they claim their mail to me was returned. The only solution I have been offered is to leave yet another message for Cynthia Cordisco. I have been leaving her messages for 3 months and she has not returned one of them. Robert is also extremely disrespectful and rude. I was treated as if I was piece of dirt who was refusing to pay my bill. I have not been treated with this much disrespect when asking for help in almost 50 years. Kindness is not something they strive for in the least. 30+ years of excellent credit is being ruined as a result of this companies negligence. This should be illegal. The only option is to not need the ER for my child. Sick.
1 /5
William Kelshaw These people are incompetent! I had an ER visit several months ago. Got a bill in the mail from these clowns. Called to dispute because they never put it through insurance. They looked into it and saw it was their mistake and that it was now taken care of. Today I got a letter from a collection agency for the same bill! I will be calling tomorrow. If not resolved and if it dings my credit, I will sue them! This is absolute nonsense!
1 /5
George Kamajian Same as a lot of these people, never got a bill or notification and account went into collections, credit score down by over 100 points. too late to fix any of it because i never had a reason to check my credit because I have no outstanding debt besides mortgage and student loans, and everything else is on auto-pay.
Administrator called me back and also told me there was nothing they could do as this company is clinical only and does not handle the billing and to take it up with them, and nothing further would be considered since she deferred all responsibility on this to Duvasawko, and that she had "never heard of this happening before" despite me stating clearly that all of their negative reviews here and on Duvasawkos page are all almost identical for nonexistent communication and poor billing practices.
edit:
the billing company for these guys is "Duvasawko", also based in florida. When i called, they acknowledged they had the wrong address on file, but its their policy to send bills to collection after they werent paid. I asked how could I pay them without ever getting the bill. Their representative said because the bills were never marked return to sender, even though he acknowledged it was sent to the WRONG address, they still marked the bills as having been received and just sent it to collections, and its their policy to never pull it back.
I would advise to stay away from Baycare Emergency rooms at all costs because of how poorly this ER physician group is run and their long-running relationship with an awful billing company. There are plenty of better run hospital emergency rooms in the Tampa Bay area where you can get better care without them accidentally screwing with your credit score.
1 /5
Josh Greenert If you can avoid using this group (obv difficult if you need immediate care and transport) do so. I had my first ever panic attack and felt as though I was dying. The entire way to the hospital they mocked me and told me to "stop playing games" and "quit faking". Ive never had a panic attack or knew how scary they could be. In a moment where I was terrified and afraid I was dying, I was mocked and treated as though I was faking something that shook me to my core. This group needs basic compassion lessons on how to better handle patients.
1 /5
H McAuley Terrible Company. Never sent me a bill but sent me to collections. When I found out I paid the bill but now they won’t have the collections company remove it from my credit report. This billing company should be shut down immediately
1 /5