Christine M Waited for over 2 hours with a broken arm. Every single employee was rude. When asked when my mother would be seen they had no idea. Waiting room was cold and dirty.
1 /5
Jane Ixtlilco Great and easy to get into security for both emergency and the East entrance they were very nice. During the emergency room the nurses did take a bit but you just need to communicate with them to make the process faster. For the East entrance nurses they were polite and gave us the information we needed and overall everyone was helpful. Thank you!
5 /5
Jaime Andrade Went to this hospital at 9:15 am. She was in ER room around 10am. I went there to see her and a PA doctor review the all the test the were done for my wife. And she told her around 1:20pm the she was admitted. 2 hours later another worker came and told my wife that the doctor talked with her gynecologist ( that my wife only make an appointment with her to see her for the first time on dic 16) the my wife is not need to be admitted. BULL... An hous pass by and a pharmacy gay came and ask about the medicine she takes. After that an old lady ( the person to register to be admitted) came and my wife ask her about a medicine she got for the pain the PA doctor gave it was good for her pain. Then she went out and was telling the nurse about that my wife was asking for that medicine and then I saw the nurse talking with the doctor PA ( that never see my wife again). And with almost 12 minutes an old gynecologist Dr came and star taking . He was so old that he couldnt pronounce the words and forget the name of the medicine. So my wife was discharged . My wife was 9 hours and 22 minutes for nothing. This hospital is only a money eater. They dont Care. Even all the staff that work there they dont care about sick people they conversation is asking each other how old are you or something else. DONT WAIST YOUR TIME GOING TO THAT HOSPITAL. AND BESIDE THAT THE DOCTORS LIES WHEN THEY WRITE THEIR REPORT. INSTEAD TO BE NAMED BAY CARE SHOULD BE NAMED HOW CARE
1 /5
Junius Jones Was just reminded about the ridiculous experience I had at this facility.
My wife brought me to the ER, because I was having a hypertensive episode and panic attack, due to what eventually turned out to be my first bad reaction to a food allergy.
The people at intake treated me like a junky. The nursing staff seemed to be offended at my existence, as I recall basically being thrown onto the cart and my arm torqued inhumanely, as they set the pick line.
While barely lucid, I had to repeatedly assure them that "I didnt take anything", to which they scoffed and made faces to each other, as if they simply just knew what was the cause of my condition.
I didnt get any real civility until their tox screen came back that there was nothing illicit in my system, at which point they just wanted to rush me out, as quickly as possible.
At the time, I was so worried about what was happening to me. I asked the attending doctor for some sort of assurance (likely something variable unreasonable at the time)... he mocked me.
Ultimately, Ive made sure to tell everyone that matters to me to avoid this facility for years. Ive never been so disrespected in my life. I served my country for years, completed multiple degrees, and provide financial systems consulting for the largest tourist attraction on Earth... but at this ER they saw me and said, "Yeah, thats an obvious user." Smh. I hope to God that attrition has made it a better place by now.
1 /5