Nicole Murphy Jordan is the HAIR WHISPERER!!!! Thank you so much Jordan for making me not only look beautiful but feel that way too
5 /5
Brooke Ribble Jordan was the BEST!! She did and amazing job on my hair. She knew exactly what I wanted and did everything with the idea of my hair health as well. Overall had the best experience and LOVED Jordan!!
Update: I’ve been seeing Jordan for almost a year now and she is so AMAZING!!! We have been doing partials on my hair and she has been doing such a good job on the color and health of my hair. We also did extensions for the first time and they are seamless! I always leave with a huge smile and beautiful hair that makes me feel so confident. THANK YOU JORDAN❤️❤️
5 /5
Cj Hi, to preface this review I want to say the ladies taking care of me were nice and in no way am I trying to discredit them personally. I did not want to be rude speaking up about how awful the outcome of my hair was as soon as I saw it, although it was clear I was trying not to tear up. I could see on the employees face they knew they should have been more careful with my hair. Before photos were taken afters were not. $1000+ was paid. I came in with black box dyed hair that had been lightened to ginger 2 months prior. My request was to go lighter from ginger to blonde. Knowing what I know now, to put more bleach on recently bleached hair is absurd. I explained my hair history to them in depth in my consultation. I understand the difficult request, but I had no knowledge about the risks. I came to a professional salon, to people who ARE educated. It is your responsibility to turn down certain requests, be realistic about the outcomes, and care about the integrity of the clients hair. For the price and marketing of this salon I did not expect it to be an "in and out" type of service. I understood bleach would cause some damage, but this is beyond. I believe they were short staffed, it was kind of impersonal and I was left alone alot. I had no color correcting, no test strands, I sat down and they put straight bleach on my head and left it for 40 minutes while attending other clients. After, I had it washed out and I could literally feel the weight of my long ! :) hair falling into the sink. I told them I did not want a trim beyond 4 inches, or nothing at all, if possible prior. They put a toner and a mask in, blow dried it and cut even more off to blend the broken pieces. They said it, "matched my personality" and sent me on my way. The photos im sharing dont do the justice of how broken my hair is now. Its been this way since I left your salon, ive been doing non stop care for it. I brush it lightly and it doesnt fall off in one, it snaps in half. It is incredibly dry and thin. The difference in lengths and split ends is going to make growing it out extremely tedious. Im just very upset guys.. I came to you for a confidence boost during a rough time. Ive been toughing it out waiting to spend more money on extensions and now that I have them it doesnt mask the damage. Its upsetting. To whoevers reading this for expectations - just because a salon looks good on paper does not mean you should put your full trust in them. Be vigilant about your hair, ask questions, ask what theyre doing, read the room. Again, not attacking my stylist personally, just please care about the integrity of the hair over hopeful results. Communication and test strands go a long way.
2 /5
Joyful Notion 5-Star Review for Monaco Salon
I’ve been a loyal customer of Monaco Salon for over ten years, and my recent experience reminded me exactly why. I encountered an issue with a set of extensions I purchased in December, and while it was frustrating at first, the team went above and beyond to address my concerns.
Their willingness to listen, understand, and find a fair resolution truly reflects the professionalism and care that sets Monaco Salon apart. The quality of their work and their commitment to customer satisfaction have always been outstanding, and this situation only reinforced that.
I’m incredibly grateful for how they handled everything, and I look forward to continuing my relationship with this amazing salon for many more years. Thank you, Monaco Salon, for your dedication to excellence!
5 /5
Christy Lane I have been going to Monaco for some time now and I have never had a bad experience here. Klodjana is my hairstylist/colorist and recently did a color correction on my very fine and thin hair and the results were amazing! I am
so happy and I now love how my hair looks. Klodjana listened to me, assessed the condition of my hair and then proceeded with a plan with how to achieve what I was asking for without any damage to my very fragile hair. After achieving the perfect color and highlights, Klodjana then expertly applied three rows of extensions and even though my hair is growing out, the extensions are not showing through at all and my natural hair is staying on good condition and not breaking or falling. To say I am happy with how Klodjana does my hair is an understatement. I have been ecstatic and was rather giddy the last time I left my appointment. I am so thankful to have Klodjanas expertise..she is highly skilled at color, and very conscientious and will be honest and strategic with you about the best plan for your hair! Another plus is that she is very kind, approachable and always professional. The entire staff at Monaco will make you feel welcome and you can relax knowing your hair is in the best of hands. I highly recommend this salon and I wont be going anywhere else!
5 /5