Kiden Kjosa The lady at the front desk was absolutely amazing! (I wish I knew her name) My daughter was so sick from the flu and she was more than accommodating. The doctor was phenomenal talking to my 12-year old and listening and explaining. The chairs in the lobby are less than ideal. So incredibly uncomfortable and horrible for a sick child to sit in for 30 minutes while waiting. I understand a wait, but the chairs need some improvements. But thank you for all you did for my child!
5 /5
Marilu Cosden The nurse was amazing! The provider was not. Very inattentive, her bedside manner was terrible and her demeanor was rude. My daughter has been dick for 2 weeks and spiked another fever of 102.3 plus has a terrible cough. She barely listened to her lungs said she seems good now. I told her yes I gave her a bath and motrin an hour ago. She said give her zyrtec. I took her to ER this morning where she ended up having bronchitis and prescribed her steroid and changed her antibiotic she was already on. Very disappointed will NOT be back here.
1 /5
Damaris Sosa I recently had to bring my grandson in on a Saturday afternoon for what I suspected was strep throat. The entire staff was great, the office was super clean, the PA was very knowledgeable and took the time to listen and interact. The entire visit took about 35 minutes and my suspicions were confirmed! He had strep, nothing some amoxicillin couldn’t fix. The entire experience was very pleasant! Would recommend to anyone with children with minor symptoms looking to avoid an ER.
5 /5
Amy Mullen Very unsanitary, boogers, stains, food debris on the walls
and floors. Floors had not been mopped in a very long
time there was visible filth. When called back for our turn
The staff had mediocre/poor bedside manner, very gruff
and unfriendly to my 21 month old while taking his vitals.
He didnt feel comfortable at all and this made the vitals
process difficult. The cabinet under the sink in the patient
room was not child locked. The dr. Was very nice and
professional she deserves a better environment to work In.
It is completely unacceptable to have children especially asthmatic toddlers like my son to be waiting in rooms filled with dust and dirt. Just completely disgusted with what I saw. And I am no clean freak, I get kids are messy but this was months if not more of dirt build up on the floors walls and trim.
1 /5
TK Townsend Absolute trash! I was here yesterday, because my child’s primary care was closed and my daughter had a sore throat. For starters, the lady at the front desk was very dismissive, and borderline rude. They were quick to take my $30 copay, before we were seen, but whatever. They took vitals, and after a very brief interaction with a very pleasant doctor, he decided that it was allergies. We went home, and this morning, my daughter woke up with a fever, and her throat was inflamed. We came back, and we checked in. We were told that we would be seen soon. I was called up to the counter again, and not only was the receptionist nasty, she was trying to bill me for a second visit. I told her absolutely not, because the issue still exists, and nothing was done the previous day. She was further trying to tell me that I should be getting a bill for over $200, because of some deductible nonsense. That is absolutely incorrect, because we only have a co-pay. I elected to walk out before I said something very not nice. My wife also happened to be there, and tried to discuss the situation with the woman. When asked for any information, they declined to even provide the doctor’s name that had seen her the day previously, even though her name is all over my daughter’s medical record (and insurance). She was finally given a phone number for a billing department, which I intend on calling as soon as I’m done typing this review. Nasty attitudes, horrible service, and amazingly incompetent.
Edit:
Almost immediately after posting my review, I received the response, that everyone else sees too. The only problem is, I emailed them as requested, and here we are three weeks later, with no response. Shocking!
1 /5