mallory wilkinson The staff here is so welcoming and is so accommodating when it comes to a specific nail art design, nail color, or nail shape you want. They do such a great job with designs and they do it super efficiently! They also have so many different types of chrome powders, charms, dip colors, glitter, and more. They always have great specials going on too. 10/10 would recommend!
5 /5
Falon Grant THE ABSOLUTE BEST IN LAKELAND! The best customer service, genuinely kind people who care about you. The cleanest and safest practices. The best experience for all services—cupping, waxing, facials, nails, pedicures!
5 /5
Taylor Adams Sarah and her team took great care of my bridal party and even added a special touch for us! I’ve gone here for years and the techs are always accommodating and kind, there prices are also very reasonable. What a fun experience, I can’t thank you enough!
5 /5
Betsy Butts I highly recommend this place. After looking around for several months, I found this place. The place is really clean. My nail tech Lei, she did an amazing job. I returned back and I was so pleased with her service. I will be a returning customer. Lei was very professional and she knows what she’s doing.
5 /5
Renee Bruce I’m extremely disappointed after getting my pedicure today. Let me first start off by saying Tony, the nail tech was amazing. He did a fantastic job!
However, when I first walked in, I asked how much it would be for a French gel pedicure, I was told $50 So that’s what I was prepared to pay plus a tip.
When I sat down in the chair, Sarah, the owner offered her client a “flavor” I guess it’s supposed to make your water smell better. She looked over at me and asked me if I wanted a flavor? I said “whatever the basic covers” Nothing was said, so I trusted this was included. When Tony was all finished, I got up and she told the receptionist that I received a gel with A “flavor”. At first I said to myself, I really hope she did not charge me for that because I said whatever the basic covers. Then I got to check out, I was charged an extra $8 On top of the $50. I told the receptionist I feel really bad because I came in here with a budget and now I can’t even tip the guy what I was initially going to give him.
Also, I’m learning today from a previous comment,, that when use your credit card, there’s an additional Fee for that as well, which I did not know because there’s no sign stating that.
I think Sarah should have said, would you like a “flavor” It IS an additional $8? I would have declined immediately because I clearly said “whatever the basic covers”. I even went over pricing with her prior to this and nothing was mentioned when she asked me if I wanted a flavor.
Not to mention, I made an appointment once, and I showed up early and still waited 20 minutes and had to leave and reschedule. I think the Salon has poor time management and Poor communication. I will not be coming back.
1 /5