Crystal Dunaway Yall.need to get a grip on your expectations in life! Or maybe, find a hair braiding robot!? Was.she.loud on her phone most of the time, yes! Was she late, yes! Did she eat.at.meal times,. yes! She is human! Did she do a great job, hell yes!!! Yesterday, me and my daughter had appointments to get our hair box braided with hair and that woman had us there from 11 am until after 1 am doing our hair! Thats 14 hours!!!! 14 hours out of her precious life and time! At a great price!!! And she was amazing! And, LASTLY, if she was rude to you, maybe you were rude first or didnt approach her correctly! She is very professional and kind so maybe for those who wanna say she was rude, you truly need to look at yourself and evaluate that situation again! Anyways, thank you SO VERY MUCH MISS B
B
!
5 /5
Patience Alston BB is not only extremely talented, she has such a big heart. She can literally look at a picture and duplicate it braid for braid. Her prices are extremely reasonable especially compared to less talented. Ive been a customer of BBs for 6 years. She is worth the wait!
5 /5
dayana centeno I want to share my terrible experience at this establishment. I went to get braids and from the first moment the service showed a noticeable lack of professionalism. The person in charge did not follow my instructions and instead of executing the requested style, she applied her own criteria, also using a hot appliance on me that caused me severe discomfort along with the pulling and pressure on the braids, which increased by the minute. The discomfort was so much that it made me cry. It is unfortunate that, when paying for a service, you expect respectful and professional treatment, and on this occasion, the experience was completely deficient. I sincerely hope that this review serves to review and improve the procedures, since the well-being of the client must be a priority. For all the above, I cannot recommend this establishment.
1 /5
Ki Ki 2nd visit was VERY disappointing. Walked in to inquire about her availability for the week. She told us to come on Wednesday at 11am. Kept my daughter out of school for this appointment just to get there and she tells us we dont have an appointment. It was written in my phone but she hadnt written it anywhere. Told us to come back at 3....long story short, she had a helper this time, was very cold and unfriendly, charged more than the first time AND we had to bring our own hair this visit, but it was provided on our first visit. Well, I was going to just NEVER go back to this business, but thought Id be neglecting my citizens duty by not warning others and just letting my original post stand. VERY UNSATISFIED WITH SECOND VISIT -WITH HELP! How does your customer service decline when you have help?? Disappointing.
Goddess box braids on my 14 yr old. With highlights. Looks ABSOLUTELY AMAZING!❤️
1 /5
Madison Rose I am one happy customer, thanks to BB! This was only my second time in life ever getting my hair braided and I thought I would never have it done again. I got my hair done at an African shop in another state and the experience was traumatic for me! It was horribly tight and I stayed up all night taking it down because I couldn’t sleep. I’m not tender-headed so it was definitely too tight! I shared my experience with BB and she assured me that I would not have that kind of experience with her and she was correct! The experience was great and not once did I go through the pain and discomfort I felt from the previous shop. I’m a daily swimmer and I needed something that could stand up in the water. Thank you for the recommendation! It was a perfect choice! I love my new style and will definitely visit again for services. The style is versatile and matches my natural hair perfectly! You provided great service and I immensely enjoyed the great conversation! Thank you, BB!
5 /5