Pluto Velazquez My barber was Herbert and he did absolutely amazing! He was quick and precise and very considerate and great recommendations on hairstyles! He was very gentle and smooth when he was cutting my hair to the point it felt like a message! Definitely coming back.
5 /5
Elizabeth Herrmann Updated 7.26.24: Faith did an absolutely fantastic job cutting my hair!! Cannot say how happy I am! Absolutely recommend her. Thank you SO MUCH Faith!!
I also want to say GOODBYE to those boutique places that charge $$$ for a haircut and make you wait 2-4 months for an appointment!
5 /5
Stacy Smith Well,where do I start.im so ticked right now that I can hardly think how to write this review.i brought my sister to the great clips here on Hillsborough avenue,in the Publix plaza My sister is in a wheelchair.So I was pushing her in the door to get her hair cut.One of the male employees ( black male)started to step away from his station to come and help us get into great clips ,the black lady that is currently there,put her hand in front in front of him and told him no no no when she seen he was trying to help us.Now before anyone wants to turn this into a racial thing, because I mentioned the ethnicity of the people who are involved. Let me first say that I did that to let people know who this lady is. She is a black lady. But that doesnt mean anything to me, because my husband is black, my children are black, my grandchildren are black, my great-grandchildren are black. So her being black has no significance with me. As far as Im concerned shes ignorant. This happened on January 30th 2025 between 5:00 p.m. and 5:30 p.m. at the Great clips on West Hillsborough avenue in the Publix plaza. Hopefully someone who was an authority at the Great clips corporation will read this and know exactly who I am talking about. thats why Im giving time dates and ethnicity of this woman. Another thing she cant follow directions either. I showed her a picture of my sisters hair I told her to cut it in a bob, just like the picture says. Short. And she didnt cut it near short as I told her in the picture.Not only can she not follow instructions she has no capacity ,no feeling, no nothing when it comes to handicapped people. If she did ,she would let that man help us get in the door. OR better than that she could have to sit in the door. Frankly I didnt need any help getting my sister in the door ,Ive been doing this for almost 4 years now. Its principle of the thing that she actually stopped that man from coming to help us get in the door.
1 /5
AMBAR PINEIRO For the title:
BEWARE! Not Kid-Friendly – poor cutting job. Lacks Customer Service and Emotional Intelligence!
If I could give zero stars, I would. Our experience with Herbert was extremely disappointing and not at all suited for children. I was there the entire time, playing cartoons and ensuring my son was calm and well-behaved—he did great. Even the female barber nearby complimented how well he behaved but then criticized other children who were less cooperative, which felt inappropriate. Kids are still learning, and a bit of patience, kindness, love and understanding should be expected.
It was clear that they simply don’t like working with kids. Herbert’s attitude was unprofessional, sighing heavily, looking frustrated, and showing no interest in making my son comfortable. I stood there with him the entire time to make sure he was as still as possible and felt comfortable with me there. The haircut itself was poorly done, with uneven patches left uncut. Unlike other barbers who engage and interact, Herbert seemed completely uninterested in providing a good experience.
If you’re looking for a welcoming, professional environment for your child, I would highly recommend choosing a different barber. There’s a clear lack of customer service and emotional intelligence here.
1 /5