List 9 Doctor of Medicine (MD) near Key West, FL (part 3)

J V Been in the military for nearly a decade, and I’ve been to many healthcare facilities. This place is the worst one I’ve been to in my career. Low staffed, long wait times, and the staff that are there never answer the phones. If they do happen to answer, you’re put on hold for about half an hour as if they are extremely busy, but if you show up to the facility it’s a ghost town. If you need an appointment, prepare to wait at least 20+ days to be seen.

eMiLy MM Wright People at the Reception have no clue of their job - the nurse is always not available and never return a call after leaving your details. You can’t be seen immediately as you have to always wait to have an appointment 5-15days - a uniformed staff at the reception wears her “newly rebonded” hair touching the collars of her uniform which is a BIG NO NO to any military personnel whether you are enlisted or ranking officer.

Nicole Lam The worst medical office I have ever had to go to. The “nurses” have no idea what they are doing. They are not properly trained. The doctors make A LOT of mistakes like giving out patient information “by accident.” It’s so unfair and unfortunate that living in KW as a military family that this is my only option. They won’t write me a referral to take my son somewhere else even though I don’t even trust their “nurses” to give my child a vaccine. I hope they read this. I also hope they received the complaint I filed on them to the department of health. That’s how bad it is.

jacob shea Where did LT Bryant come from? And when is she leaving! If being rude and belittling people makes her think shes better at her job, she needs to find a new line of work. She should not be allowed to talk to people the way that she does. Another encounter like this and she will have a report filed against her.

Maggie Daniel Worst medical visit I have ever had. Mental illness is a real thing and to have a doctor make you feel like youre crazy and doing the wrong thing is unacceptable. I would stay away from commander Wishmeyer.

Eric Barenz I made Keys Medical Group, Dr Dell’Api in Big Pine my primary care physician after I moved to Big Pine last year. It made sense because his office is 0.2 miles from my home. I really like Dr Dell’Api, but I’ve only been able to see Dr Dell’Api once. Three times I’ve had to drive 27 miles(54 miles round trip)to Key West and I have seen a different doctor each time or wait over a month for an appointment in Big Pine. Yesterday(12/2/24) scheduled an appointment online for today(12/3/24) at 2:45pm. I fought traffic and drove to Key West just to be told the appointment I scheduled for today was unavailable and the next available appointment is tomorrow(12/4/24) at 2pm. I was told they have been trying to contact me to inform me of the cancellation and need to reschedule. I have one missed call from Keys Medical Group and it was today at 2:45! I don’t have a choice but to fight traffic again tomorrow and waste fuel driving 54 miles. I moved to Key West in 2009 and I love living in the lower keys except for the lack of good medical care. I have to drive to Ft Lauderdale every 28 days to see my pain management doctor because there are no pain management physicians in the keys. I see there are more negative reviews for Keys Medical Group than positive and most related to scheduling. If this was Miami, Orlando, or St Petersburg this practice would either have to correct their issues or close up. Living at the end of the world’s longest dead end road and not having enough medical care facilities allows them to continue their subpar treatment of their paying patients.

teri g Sandra Shue, APRN-BC, is quite possibly the kindest and most caring medical professional I have ever dealt with. She treated my eye problem efficiently and well, but it is her empathy about what I was going through that makes her truly exceptional. Thank you, Nurse Shue.

Nick Suter Unprofessional and not in the patients best interest. I got anxiety knowing I would have to deal with the staff here. Do no recommend.

J.R. Henggeler Horrible service and care. Asked for a referral to a specialist. They dropped the ball for a month. I had to call them back to remind them, and then they couldnt get me in to the specialist for another month. They referred me to someone who couldnt even do a proper evaluation on me, and that I would need to go to Miami for that, this is after I paid for my specialist appointment. I called back to discuss the issue with management. The manager then didnt get back to me for weeks. I called asking why, they said someone was out of town and would get back to me, weeks went by again. I spoke to their supervisor and she also said shed get back with me and of course nothing for weeks again. The woman at the Roosevelt location was really rude to me when I discussed my frustrations with my attempts to get a proper evaluation. They dont seem to care about you, and when its regarding mental health, it shouldnt be disregarded for months at a time.

Erin Ford Although I waited six weeks to see Dr. Santiago for the first time I am so grateful that I did. Naomi Andrews was amazing, I’d never want anyone but her to deliver my child. She was comforting, calming, professional, and informative in every step.

Robert Cabrera Horrible service. Save yourself time and a headache and find another office so many better options with staff who actually care

savanna woodworth TWO times I called putting an emergency request in. They didn’t respond a WHOLE WEEK! I thought I was miscarrying, thankfully the urgent care in Marathon was able to see me and give me answers. I started having complications again and same thing. I called with an emergency and didn’t hear back now going on day THREE! It’s absolutely absurd. They are beyond unprofessional and do not care at all about the safety of their patients or their pregnancies.

Caresha Jefferson I waited a month and a half to see DR.Santiago, just for Teresa then office manager to call me a day before my appointment to tell me they have cancelled because they can no longer fill me in. Now I have to drive all the way up to Miami because there isn’t a single OBGYN in Key West that can see me. If I could give this place 0 stars i would.

Zoe Hawkins-Wells A family member was in there recently and it is PURE HELL. Its hard to imagine theyre trying to help given the prison like set up they have. It strips you of your humanity. There was no toilet paper, no towels, no blankets. He suffered horribly. Freezing, horrible food, nothing to wipe yourself. Avoid at all costs.

Maxwell Watson Thanks for helping me become a better person all those years ago.

Sinead Figiel I dont even know where to begin. No direction from the parking lot all the way to check-in. Impossible to see a psychiatrist at all without admitting yourself overnight, and the nurse we talked to seemed to deliberately evade that point repeatedly. I hate to be cynical, but this place seems to be devoted to getting people in for the insurance money, and not much else.

Tabatha Williams The absolute worst experience I have ever had in the emergency room in my life! He is short fuse ready to blow at any second. He will yell in your face all because you ask him why???? This man does not deserve to work with people at all. he has lost any credibility to me, completely inappropriate, and negligent. Beware of this doctor.