List 9 Doctor of Medicine (MD) near Naples, FL (part 3)

John Hauss Aside from the waiting, I was very pleased with the staff, I cant remember the name of my Emergency Nurse who prepped me for an ablation, or the 2 Nurses that tended to me in the Operating Room. The Anesthesiologist was very personable and brought me happily into my dream state. Of course Dr. Samantha Sublette rocks. Room Nurses were pleasant and worked hard to please me at all times. And especially Natalie the charge Nurse who called my daughter to let her know I forgot my cell phone that Im typing this on.

Ben I’m volunteering at NCH Naples Downtown Emergency Room for the past 4 months, every week. I have a high level of expectations near perfection. I can state that the emergency department is well managed. The place is very clean and out of germ. The department is well staffed, well organized and well managed. The main fact is that they have a very large inbound volume of patients The nurses are exceptional, juggling between emergencies after emergencies, heart attacks, car accidents, motorcycle crashes, strokes, accidents and more. Remember this is the main emergency room in Naples for extreme cases. Usually, the frustration is coming from patients with smaller emergencies, due to the need to take care of patient with extreme emergencies. Something patients are not aware too, is that a blood test or a CT scan or another test can take 1H or more to get results. Hence the impression of waiting for nothing and the frustration, again due to the volume. The doctors are the best and coming from the entire hospital. Compared to other emergency facilities, you have a specialist available at anytime for all cases. I’m glad I’m able to help and support this amazing team of experts and professionals. I’m really proud of it. There is no different treatment between any patient. It’s not first come first serve, but biggest emergency is first serve; and served with perfection and attention. Thank you to all the NCH staff and for the amazing patients, for having patience.

Surge Kalaba This place is pretty rough. They will triage you quickly but if you need real help it’s going to take the entire day. Update: Don’t go here. Another update: $ They charged $8000 for making us wait over 7 hours. This place needs to be federally prosecuted for what they are doing to people.

Joanne Scarborough Worst experience ever. Waited for over three hours - my husband had a severe cut on his nose - they never cleaned it, provided ice, anything. We left. Dont waste your time - go to an urgent care clinic.

Bee More NO SENSE OF URGENCY FOR AN ER!! They werent busy. My daughter had SEVERE life- threatening allergy attack/Anaphylaxis & it took 19 minutes to get ephenephrine in her even though I kept nicely asking. She visibly could not breath, was bright red and swollen in face & chest and her entire body was profusely shaking, etc. A man PA (?) wanted to slowly take blood test before giving ephenephrine? WHAT? Then he almost administered medication that my daughter is allergic to WITHOUT ASKING or confirming!! Plus I already gave Benadryl and they were going to give more Benadryl again. They dont ask basic questions that any ER should be required to do so. We waited for almost a couple of hours where our nurse didnt even quickly check on patient - I had to go find the nurse since pharmacies were closing. WEVE NEVER SEEN SUCH INCOMPETENCE. Only positive is the volunteer brought my daughter a heated blanket on arrival and the doctor seemed nice at discharge. BEWARE going here! My daughter could have DIED if they injected her with other medications shes allergic too, all while she was having a life threatening nut allergy attack. Well never forget our epipen again while on the road even though weve never had to use it EVER (over 16 years)!!

Ronald Saul This is in reference to the NCH Physicians Group at 1845 Veterans Park in North Naples. If you want to be treated poorly--this is your spot. Often times you get a recorded message where youll be asked to leave your information. Then you can wait for days for a call back. Need a prescription refilled? Even worse service. After not responding to the Pharmacys request you can call them to inquire. If they cant bill you for it then they arent interested in you. The absolute worst place to go. Corporate medicine at its finest. Too bad there are so few private practices left in this town. Stay away from this one.

Gee Mac This review is in relation to Dr Kinal Suryawala at the NCH Physicians Group Gastroenterology practice at 1285 Creekside Blvd East. What a horrible experience. Consistently 50+ minutes late for each appointment with no apology. When you question this, he just suggests you find another doctor. (Trust me, consider it done!) He didnt even examine me once. Front desk staff have the same bad attitude. Nobody here seems to care about patients, rather they treat you with contempt. And they get things wrong: apparently I have the "wrong date of birth"! Really? Youd think that I might know better than anyone, since I was actually there! Upsetting, unpleasant and awful. Avoid. There are many better options in Naples than this.

Jon Schroeder I’ve been a customer of NCH physicians group downtown Naples for five years now. There is something drastically wrong with that facility which started, as I recall around January 1 of 2020. It is getting worse by the day. This group of doctors seems not to be able to have a proper telephone answering service functioning any longer. I have tried to call them dozens of times for days now to try to get an appointment With my general practitioner as I have had a severe cough for over four months which I have already explained to my doctor in this group several times.Every time I call, all I get is an answering machine telling me someone will be right with me. However, no one answers after 15 minutes On hold, several times my patience takes over and I have to give up. I think it is criminal that when a person is sick and wants to contact the doctor in a Medical group the size of this facility cannot put the proper amount of telephone operators on their staff in a multi million dollar facility. After talking to many people in the area and living downtown Naples for over 40 years now. They just don’t seem to care. Whoever the management company is for this firm should be fired. I have been sick with walking pneumonia for over four months now and after three days of trying to make an appointment on the phone last Thursday I was giving the opportunity in the form of a text message to leave my name and number and someone would get back to me as soon as possible. Six hours later I received a call and got an appointment with my general practitioner Cindy Lucas for the following Monday at 1:30 PM. I was in Estero on business in the a.m. and I left for Naples at 12:30 , only got stuck in traffic due to a accident on I 75. I arrived 10 minutes late for my appointment. After waiting a proximally 10 minutes in line to be waited on by the normal receptionist, again I find out that the normal staff is not in the building only temps. I was told I’ll have to reschedule by A temporary worker has all the Regular girls that are normally at the greeting desks were not there. This seems to be another problem, there is constantly temporary employment people working in the office rather than the normal staff. Also there is a constant change in the normal nurse assistance that give me my injections each week.So therefore I couldn’t talk to anyone that I knew and I was sent home Buy some sharp tongue young woman that I never saw before, only now to start the entire nightmare process over again of contacting them for another appointment. This is just one incident of Many That I have experienced at this office. I thought I was doing an intelligent thing being that I’m 76 years old and I could put all of my doctor visits and health records in one location but it appears to be impossible. It’s just not worth the aggravation that this office dishes out almost every time you go there. I will say that a regular staff that is normally there and has been for years has always treated me with other respect however the temporary employment people Could care less about the word respect trying to find out whether you are actually a regular customer there was some bomb that walked in off the street. They just don’t care.

Jim Bolonda My 81 year wife needed swift response blood tests as we prepared for wrist surgery. The Eagleview Lab moved schedules, pulling out all stops to accommodate her needs. Sophanie Baptiste and Shannon Boodhwani were the best. These two need to be recognized for going the extra extra mile to help.They are credit to your group.

Sherrylyn Black This is the third appointment I’ve had at Bonita Springs location and yet again the doctor is more than 1 hr behind. I was here on time (. 15 mins early to fill out forms) and still waiting. The staff is not helpful and when I asked to use rest room to leave a urine sample, I was abruptly told to use waiting room rest room- until another staff came out and help me. Plus, there’s more than 10 people waiting. Not as per Covid recommendations.

Madhu Kumar Too much waiting time, The l schedules are not organized, I have an appointment at 8 AM, completed my paperwork around 7.40 AM and waiting for almost an hour for the nurse call. It took another half hour waiting in the doctors room. I request you to respect the patients time and attend based on the appointment schedule. Its really frustrating.