Janese Walsh Good afternoon! I had to take a relative to the ER in Vero Beach recently. I don’t usually write reviews, but I have to commend the wonderful staff! Steve (the PA), Vince, Keiran, the intake woman outside our room, and a few others really made an awful situation easier to deal with. Thank you very much!
5 /5
Kent Brimberry The entire staff I am so grateful for. My wife was here last September and we just wanted to say thank you. They treat you like family and care for you in the same way . God Bless this place because you are a blessing to so many. Thank You for your service.
5 /5
T.J. Miller You would be better off seeing a veterinarian than coming to this hospital. First some history to understand my qualifications to give this review. I am a masters degree registered nurse and I have a masters degree in public health and epidemiology. I moved to Vero Beach in late September 2024. Prior to that I lived in Ohio where the HQ of Cleveland Clinic is located. I have had extensive major heart surgery at the Cleveland Clinic hospital in Cleveland as well as treatment for a brain tumor. I am lucky I survived due to their skill. However once I moved to Vero Beach, the "seamless" transition inwas promised was nothing but a nightmare.
The facilities are absolutely filthy. Dustballs rolling on the floors. Staff who refuse to wash their hands in-between patients, Rooms with sticky, stained floors.
Doctors that are openly hostile, and argue with one another over proposed treatment plans. Doctors with backgrounds of being trained in foreign substandard medical schools and who have work histories of jumping from place to place on a yearly basis. Extremely short staffed facilities that cause obscene delays in care. Rude staff that are openly hostile. Billing practices that are designed to overcharge and extort money from patients and make Cleveland Clinic Indian River more expensive in looking at their general price list than their parent hospital in Cleveland, Ohio on an apples to apples comparison of 100 items.
Do yourself a favor. Go elsewhere for care. You deserve far better.
1 /5
James Collette So far, my mother was admitted last week, and under there care, she has not shown any signs of improvement. Some of these nurses are extremely rude and don’t do much to help at all. There is some good ones, but not many. Very sad that the level of care is horrible. My mother will have an accident in the bed and they have her lay in it for an hr, before they can get to her. She has swelling in her legs and they have getting out of the bed, with the risk of falling, with no assistance. I want someone in management to reach out to me immediately.
1 /5
Melby Beach The level of incompetence is astounding, Called 4 times for an important issue and 3 times was told I would receive a call back. I did not. I would stay away from this hospital. The docs may be knowledgeable but the support staff is not responsive. Everything is kicked down the line to someone else and no one takes ownership of requests. Tried to call in an official complaint… guess what? … said someone would call me back. Nope, they didn’t. STAY AWAY.
1 /5