The Best 19 highly rated medical facilities near Fort Myers, FL (Page 2)

pirateman1960 On hold forever. Then transfer you, and on hold forever again. No callback option. Crappy way to treat veterans. Im calling Donald Trump. Community care is a bigger joke. Never call you back with any appointments. You guys suck.

Ginny Maziarka Veterans in mental health crises beware! Unable to accommodate mental health crisis. Unprofessional, uncompassionate, rude Urgent Care physician. Would not discuss immediate need for critical lifesaving intervention. “Make a phone call when you get home and set up an appointment.” Farms out mental health to local Lee Health. Husband and I are both vets. We will never return to this urgent care. Awful and extremely disappointing. We are spoiled with our Madison, WI VA.

Patrick Carroll I have been trying to get an appointment to t TYSON Eye Clinic since the 8th of Nov 2024 through community Care. I have left two messages On the Answering machine. I have called and called. Ive waited on the phone for 15 minutes to a half an hour at a time only too be hung up on. I called 5 tilmes on day and hung up on like 4 times. I have called the optometrist Clinic several times at Bay pines. And they keep saying it is in the system. And it takes two working days. It is now 5 Dec from 8th of nov. I had to go to an Optometrist and pay out of pocket. I am service connected and 100%. And my eyes are bad. And they told me I need emergency surgery. I am disappointed with Bay Pines Optometrist Clinic. The Community Care Dept. And this VA. And now I am very Depressed and very upset. Now it turns out I had a Stroke in my sleep. I was in the local hospital for a week Cmas eve and Day. This all started in late Oct and now it is 31 Dec 2024. And I have to wait almost two weeks to see my VA primary caregiver physician. Wow. Wonder how many stroke victims she had these past two months..

Ron Cranium Beautiful facility and the staff really takes care of the veterans. Only concern is the poorly ran Cantina. They’re always out of everything!! It sucks soooo bad… The ordering of food to resupply isn’t being done. And the selections are always the same. Change it up. Use some imagination. Make some different subs and breakfast items like a breakfast burrito. The veteran service officers there are phenomenal and they really take care of the veterans. Their attention to detail is superb. i’ve worked with them for many many years and they’re so knowledge of the claims process and what needs to be submitted to the VA. As of March 14, 2025 President Donald Trump‘s official picture is still not up. He is the president of the United States and the VA needs to acknowledge this ASAP and put his picture where it belongs. As I recall when Biden became president. It was up much sooner. I will be emailing the VA secretary Doug Collins about this.

Cam Do not go here on a weekend if you are in a crisis or need medicine. Spent 4 hours to be told Im abusing my medicine Ive been prescribed for 5 years by the VA. Got 3 pills to last me the weekend. Yall Wana see me crash out, well see

Martin Jimenez The service I received from Gina was exceptional. she was friendly, helpful, and answered all my questions with patience and professionalism. I wish there were more people like her in customer service. Thank you for making my visit so pleasant!

Angela Martinez The scheduling department at sante plus is a total disaster, wish there were negative stars and I would grade it mines 100 stars . Had an initial appointment with Dr Velez through tele health on Jan 10 to which they told me they he had an emergency almost an hour after I waiting on the virtual waiting room . They didn’t even call to at least cancel , then today on the 24th same thing the doctor isn’t working today supposedly , this is a total lack of respect to people who need medical assistance. The only reason I don’t use another doctor is because all the endocrinologists are booked for 5 or 6 months . Please have some respect to patients

SLINGSHOT RENTALS OF SWFL Only because there are no 0 stars. This place is a joke. Don’t contact you with results and/or follow up. I had to call to find out if my blood work or MRI results were in 2 weeks later and I still have to wait 2 more weeks to see a Dr. I don’t trust one bit. Very unprofessional and unorganized. Kept getting disconnected when taking to find out about my results. Needless to say I am changing my PCP immediately. If you come across this place, RUN!! However, they bombard your email asking for referrals! Do a good job first and then we will talk about sending some people your way. Very sad and poor service.

Magdala Pierre This place lacks leadership and communication. I called to make an appointment and provide my insurance information. I got to my appointment early and was informed I had to call my insurance and make them my PCP. after a long time of not reaching anyone, I went online and chose them as my PCP. I was told that was fine and they would see me. 45 minutes later I was told I needed confirmation from my insurance or to pay cash. I was willing to pay cash to find out they dont even do Titers there I had to be referred to CVS. This place is a joke. I couldnt post without a star, 000000 star for me.

EDEN OLIVEROS I want to thank Ms. Gina for her exceptional care at Sante Plus. Her kindness, patience, and professionalism make every visit a pleasant experience. Always willing to help with a smile, she really makes a difference. Thank you for your excellent service!

Mara Martinez This place is a joke. Front desk are not professional at all. Hanging around not greeting patients or asking for required documents. I checked into kiosk then took a seat. No one made sure I was checked in. Sat waiting for a while and seen how unprofessional front desk was and left. Medical staff have strong accents and when they speak it’s hard to understand. You have to be Haitian or Latin to some what understand them. I would NEVER recommend anyone here

Dunia Gonzalez I just had the worst experience ever in this medical office. I have never heard of a PCP (Primary care Physician ) That rejects to see a patient because they have a cold per office manager Barbara Lalanne. To make the story short, I called to schedule an appointment because I have a cold, when I arrived to this office I was triage and right after send back to the lobby after waiting for 20 minutes in the lobby, the office manager told me not until I would get a Covid test I cannot be seen. I explained to her I did get a Covid test at home & it was negative. She didn’t care. She said it had to be a professional Covid test from a professional place, funny how she is basically telling me they are not professional because they don’t do Covid test. After this, she told me they could not see me until they had results for Covid test. I obviously called my insurance right away and put a big complaint. Insurance told me, “Your primary care physician cannot reject to see a patient No matter If you have a cold, the flu or Covid, they need to evaluate you”. They can start praying that I don’t get worse because I have asthma and if I do get worse, they are in trouble. Worst clinic in the universe. I wish I can rate them -0

Lubin Florvil (Master Key Live) This is one of the best one I have been visiting therefore I used to go at the one in Fort Myers Soon as I visit the one in Lee BLVD i started to comes to see my doctor at the one in Lehigh they gave great service and the team are very friendly and kind

Max Dorcelly I had a positive interaction with the representative at Santé Plus. She was helpful and knowledgeable of her work assignment. I commend her for a job well done!.

Dunia González I recently visited Sante Plus Medical Center in Lehigh Acres, and I was extremely disappointed with the experience due to the poor management and disorganized staff. It was evident that most of the employees lacked the necessary skills and knowledge to perform their duties effectively. During my visit, I needed my prescriptions sent to the pharmacy. The front desk lady assured me that she would inform the doctor to handle it. However, a few hours later, I received a call stating that I needed to come in for lab work before the prescription could be processed. This made no sense, as I had been on this medication for a while. When I went in for the lab work, the medical assistant struggled to draw blood, poking me multiple times and leaving me with several bruises. In addition when the medical assistant was done doing my triage and put in my vitals on the computer, he left the room and left the computer unlocked exposing all the schedule to my view. This is UNACCEPTABLE, in any way possible. I literally saw all the patients information for that same day schedule and I had to call this medical assistant back to the hospital I’m and ask him to lock the computer and to be careful next time because that same way any other person wants they can read all that and put my personal information also at risk. He apologized and locked the computer only after I asked. The main reason I was a patient at this location was because of Dr. Angel Colón Santiago, who provided exceptional care, treating me like family and always listening to my concerns. Unfortunately, I found out she no longer works there. Without her, I have no trust in the remaining staff, and I have decided to terminate my relationship with this medical center immediately. I sincerely hope to find where Dr. Angela Colón is practicing now, as I would follow her without hesitation. As for Sante Plus Medical Center, I cannot recommend it due to the unprofessional and incompetent management and staff.

Desiree J Only wish specialty would call down and schedule blood work!! Instead you go down and wait another hour after your appt!! Not ideal to put aside hours for an appt, on hour 2 now, 1 more to go for bloodwork!! Ridiculous!! Lee health systems are horrible!!

José Ángel González López I would like to mention the excellent treatment I received from Felicity in this morning A sweet and pleasant receptionist who at all times and on several occasions I interrupted her and she always tried to help me in any way she could. I very much appreciate her patience and collaboration. Thank you.

Edward Finan Very helpful. Dr. Ferguson is very knowledgeable and caring.

Susan Noonan Took my 88 year old father whom had a scary incident of choking which was the start of his last heart attack to your ER. He had to sit in ER for over an hour and we were treated horribly by gentlemen acting as security guard. Upon entry, he yelled at us to read the sign as there was more than 2 of us. Frankly the last thing I do when scared my father is having heart attack. There are so many ways he could have addressed us. I sat outside and several hours later he was on break and glared at me as he walked by. Why? Not sure why such an angry person would be in this role. I think the check in person also absorbed his vibe as she incorrectly coded my father’s reason and thus that’s why ER nurse said we sat so long. Once we got past front desk, all was good but please train your ER desk on positively treating customers. This was Friday 3/28 around noon. As I sat w my mom late afternoon, I noticed the next shift was more pleasant. Thank you

Katrina Renteria This review is for a lady by the name of Maria who is at the check in desks in the front. I came in an hour early for my appointment and when I gave her my order form she told me she couldn’t check me in since there was some issues with the codes. After waiting over 2 hours and going back and forth with the office that referred me, we were finally able to get the correct codes and faxed to the office. It was a disappointing experience with the individuals at the office who referred me, but Maria did all she could to help me and finally get me. Thank you, Maria!

P ski I took my mother in for extreme pain. The morning RN named Jill was so pleasant and sensitive to my mothers needs. The next RN Shannon was curt, seemed rushed, lacked empathy and told my mother to reposition herself in bed instead of giving her prescribed pain med for 2 spinal fractures. Im a RN myself, and I have never treated a patient the way Shannon did. I like Lee health alot, but I thought their standards were higher than this. I didnt want to leave my Mother there for fear she would be left to suffer in pain. I forgot to mention that she arrived at 9 am, got admitted and transferred to a hospital around 8:45 pm with not so much as a sip of water or a cracker. (I requested a sip of water for her around 5:30pm and apparently Shannon didnt think she needed it)12 hours with no food or water.

Mchll Mnts Today I was programmed to have a galdbladder removed because I have 2 months with a several pain what is constantemente sending me to ER and taking Percocet and Morphine to kill the pain and I when at the place @7 am. A nurse came and she has not a polite manner at all, I was in pain cuz the Percocet I took by the night was already digested, she asked me “Mrs Monte’s do u have someone to pick you up today” I said “Not now, but I will call someone later”, “she just said very rude, well will not proceed with the surgery until you have someone” I look at her and said I already told to the nurse who called me few days ago about arrangements for stay in the hospital after surgery… she cut me and speak above my voice “this is not a hospital! You can stay here!. Around 7:30 I asked to speak with a manager or someone in charge of patient advocacy, she came and very politely she asked me what I need? I explained her the issue I was passing by and I told her I am in pain right now! I need to get this done because I can’t eat well because this pain is coming as soon I eat and is killing me. She left and 20 minutes later, the same ugly nurse came and told me “do you want to talk with doctor Levy? I take my stuff and follow her. Then when I was in the second floor because they don’t indicate where the elevator was(nothing show any care or concern of my pain discomfort) the doctor came and took with another patient then came to me and told me, what happened, I said “this nurse is give me hard time…” he cut me and told me stop yelling to my team! “I said excuse me? I not yelling to no one” yes you do! “Sir!…” “Yes, you do!”… Sr I just need to get this surgery done! I’m in pain for 3 days straight! Stop yelling!, so I just take my stuff and said “you know what! That’s it! I will not let you touch my body at all! And left. When I was walking out the building to get into my car and drive back to my town 45 minutes again, they sent a security officer behind me, talking and laughing by the radio informing my whereabouts, I just turn and stop and asked him, are you fallowing me?, do you know that is harrassing? I am out of the building already and the parking lot! If you do not stop with it I will lawsuit this fascility for it! He stop looked at me and laughed again then turn around and go away! So I have to call to another place and arrange another emergency appointment with another doctor. That Dr. Salomon Levy Miranda, M.D is really a shame! Not matter he is from my same country and city where I born! Shame!!! Horrible trato de esta clínica por que según la enfermera que me atendió bien repugnante hoy a eso de las 7 de la mañana, este lugar no es un hospital. Tenía una cita para cirugía donde tenían que removerme la vesícula biliar por que tengo piedras que ya me están causando demasiado dolor cada vez que como, y estoy a punta de percocets y morfina para controlar el horrible dolor que ese mal causa. Y el doctor Salomon Levy Miranda, M.D. con una actitud muy hostil y tan poco profesional con que me trató hoy! Tuve que salirme del hospital más por acoso de un guardia de seguridad ir no se por qué me estaba siguiendo cuando yo iba para mi carro para irme, si ya estaba fuera del edificio no se por qué tenía que venir detrás de mi riéndose y hablando por el radio. Bien impropio! No se que es lo que les pasa a la mayoría de los médicos y enfermeras que trabajan en el lee health system! Que arrogancia prepotencia y tan mala ética profesional que tienen. horrible!

Kelsey Britten I have to share my experience with the PCP offices at the coconut point hospital with Lee Health. We have had WONDERFUL experiences with the pediatricians office - Dr. Drago is an angel and takes amazing care of our son. The front office ladies in the peds office are amazing as well and just love our family so well. However, it has been very upsetting dealing with the PCP offices. I waited over an hour to be seen by a new PCP Dr. Castillo, only to be told that the lady who checked me in improperly did so, and that I would have to be rescheduled. This was extremely hurtful after waiting so long, taking off work for the appointment, needing a babysitter to have the appointment, and to be turned away with no support. They were able to get a virtual appointment scheduled 2 days later. However, with concerns that have shown up via bloodwork following this appointment, I sent a message to my doctor on the mychart with questions - and now it has been 8 days with no response. The PCP offices here truly make you feel like a number rather than a person. Its very disheartening. We will continue visiting the peds offices because theyre amazing, but will look for another doctor elsewhere.

Ron Swiger The most incompetent pharmacy staff that Ive ever had the non pleasure of dealing with! The hospital in general used to be my go to place. Not anymore! My experience at the ER was also less than desirable! The doctor "accidentally printed one of 4 prescriptions and only sent 3 of them to the pharmacy that I requested. Its taken me over 8 hours and a minor heart attack from stress to finally get the last prescription to my desired pharmacy. Bad care all the way around!! I do not recommend this pharmacy or hospital for any reason.

Charlie Karto This pharmacy is a life saver after hours and on the weekend! Had a sick kiddo who had an ear infection and we saw a virtual doc with cvs at 8pm and didn’t know where to fill script so she would go to sleep. This place saved my sanity and my weekend. Thank you so much!

Rachel Cusumano On a Sunday evening theyre open, helpful, courteous. I think from the moment I walked up to the counter to when I left with my prescriptions was maybe 40 minutes total. Im very thankful for them, thankful for being able to get the medicine that was prescribed at 5:50pm from walk-in clinic and not have to wait until Monday to get it filled at another pharmacy in town. Two hardworking and caring people I encountered today.

heather sam Friendly staff, I have never had a problem filling my prescriptions and through everything with COVID they have been cautious and safe. My prescriptions are always ready on time and when I have needed to pick them up on sight they work quickly to have them ready.

Shelby Oli This pharmacy is never properly staffed. I had a prescription called in over two days ago and I am sitting in a chair as I write this review waiting for them to fill it. This is not the first time this has happened. I would love to say I am moving pharmacies but the monopoly that is Lee Health and Web TPA only allows me to utilize THEIR pharmacies. This is the biggest scam I have seen in my adult life.

Paul Zborovsky The most caring doctors and staff I’ve ever had in my 52 years. I can’t say enough and how much I appreciate them. I’ve been blessed with Sierra and Shirley so i always include them in my prayers.

priscila coutinho Dr. Lili A. Lustig and her staff showed no sympathy nor ethnical standers for my 81 years old mother in her visit today at Lee Health clinic in North Fort Myers location. My mother which have a upcoming last minute surgery need to have lab work done in a timely manner. I specifically called and made the appointment stating the reason for the visit. Got there, no doctor on site, even though medical clearance can only be sign by a physician not a nurse practitioner. Danielle the supposedly nurse practitioner, seems to be so busy (even though the office didn’t have no one seating in the waiting area). She didn’t even bother to go to the room to fully understand what my mother appointment was for. Instead she kept sending the medical assistant back and forth from the room about ten times, which also have no clue about anything and stated “ I don’t know anything. “I just work here”. Since nothing could be done. I ask for the lab work being send with a STAT status. The nurse practitioner stated that Dr. Lustig didn’t feel that was a good reason for the STAT status. Even though have 4th July Holiday in the middle of the week and my mother surgery is in seven days. I plea with the nurse Danielle that the lab results would not come back on time for my mother surgery. She simple replied “well doctor didn’t sent STAT and I’m not going to reach out to her again. She might need to reschedule the surgery”. Without any more to say. I hope her mother doesn’t be in same situation and only then she might be doing the extra mile for someone she cares because obviously she doesn’t care much for Lee Health patients. Shame on Dr. Lili A. Lastig and nurse practitioner Danielle.

Venus James WOW So glad to have found this office and Dr. Leclair. She was so wonderful and I left feeling very reassured. The whole office was very clean and felt safe and well run. Definitely worth the little drive for me from Matlacha. Five stars FOR SURE.

Tammy Artwohl The Dr’s here can be great, the problem is the service. Every time I have an appointment they are always backed up!! Well I had the very first appointment in the morning, they said I needed to be there at 7am for a 730am appointment. Well I was standing outside the door until after 7 as ALL the employees were pulling in. In my experience, if you open at 7 I would advise you to be there BEFORE 7 so you have your business open and ready to go. Now it makes sense why this place is always an hour behind. Update: that same appointment, Dr wasn’t even there for my 720 appointment!!! Went through the whole process and no one here. Unexceptional!! Horrible clinic. If you have a job, find somewhere else. They don’t care about your time.

Jolynn Fraser Had a rough morning trying to get my husbands insulin with insurance changing, but they helped get it fast without a hassle. Great office :)

Elizabeth Margarucci Lee Health is the best. All of the doctors and support staff are very knowledgeable and helpful. You always feel the compassion and positive energy at your appointments and you can feel comfortable entrusting your over all health to the members of Lee Health teams

Gar Guy This is a wonderful medical facility. The appointments have always been on time with no wait. The physicians and assistants are also great!

Gail Zakraysek Im due for mamogram 1-15-2025 each year it gets pushed back later and later. I made the appointment in December. Ive asked to be put on cancellation list - that didnt happen. People that live here 24/7 65 days a week cant get services when they need them having to take back seats to winter residents and illegals. The Cape ER is joke as as well and the staff tells you they are overworked because its being used as a walk in clinic. You know its bad when your doctors tell you NOT to go to CC Hospital to use Healthpark or Gulf Coast.

Ismael Been there for an MRI yesterday at 5:15pm dont remember the name of the Lady that did my MRI...but...Shes the sweetest person Ive ever met in a health facility....Thank you

Angie Muniz I have been coming here for yrs and never had an issue until I would get scheduled with Jessica Cahill! This woman would not listen to me at all. I could not get in with my primary so, they continued to schedule me with her. This woman almost cost me my life just for not listening to me. I blame her and Cape Hospital for this nightmare that happened to me!

Anna It’s a noooo. My son /fiancé did welcome their baby here the cons def outweigh the pros. So overall it’s an easy NO. Babies are a beautiful miracle from God Yahuah take excellent care off them. Please don’t hurt them. Guys tomorrow isn’t promised for anyone. Repent, Pray & be seek Christ. God bless everyone!!

Natalie Van Velsor I am just absolutely blown away (in the best way possible) by the team who took care of me in the ER. Every single person who I had the pleasure of interacting with (outside of the staff in the waiting area) had to have been some of the most compassionate, empathetic, honest and professional medical professionals I have ever encountered. I will forever be grateful to have been treated by all of them, a simple thank you upon exit did not feel adequate enough, so I felt inclined to leave a review! Blessings to you all :)

Lucas Rocha Siqueira " I would like to express my deepest gratitude to Dr. [Doctors Name] for the excellent care. I truly loved every aspect of her service. As a new resident, Ive visited other doctors, but none of them came close to being even 1% as attentive and helpful as she was. She genuinely assisted me and made me feel secure during a delicate time. Without a doubt, she is the best doctor Ive seen in America. Additionally, her team, especially Melissa, was incredible. I am extremely grateful for their care, competence, and empathy. Thank you so much!"

TARA GOLUB My first grandbaby was just born. I found everyone except one nurse to not be happy working here period. No one seemed to have time for my daughter. The front gate lady was rude to everyone everyday I was there. I think her name was Penelope or something like that. Life is not supposed to be that miserable. Some people are dealing with hard things already. When she is the first thing people see she needs to be pleasant. The 4th floor also was not very helpful with teaching her things she needed. We’d just like to go home and learn there.

Eliza Ladnyk I just had my second child with the labor and delivery unit at healthpark and had the most amazing staff aiding me in my delivery and recovery. During my c section I was taken care of by Viviana, Shelby, and Olivia who made my experience one with happy tears in comparison to my previous experience which was filled with tears from fear and pain. These women took care of me in a way I will never forget and I am very grateful I was lucky enough to have them as my team. While recovering, I had the pleasure of being taken care of by Tracey who had a way of easing my anxieties with her calm and stable demeanor. I was lucky enough to have her two days in a row and her care gave me strength and peace. I was also cared for by nurses Antonia and Chantal who were amazing as well. I am beyond pleased with my experience this go around, beyond grateful for their care.

Gwen Terwilliger Dr Plakas and staff (Debbie) were great to work with. He and Dr Pfannenstiel were great in treating my acoustic neuroma. I highly recommend them both.

Jeff Biallas Dr. Dean Lin for a post-surgery second-opinion consult, to receive bad news. Personable, prepared by PA, answered questions.

Alyson Kuester The neurosurgeon is flat out refusing to transfer Franky Alvarez to a level 1 trauma unit. #SaveFranky

Elizabet Perez If you cant wait more than an hour in this clinic, its better not to come.

Abelardo Heredia I am a new resident in Fort Myers area, so I was looking for an MD to establish as primary family doctor, I was referred by a friend to Dr Juan Carmona at Bonett Medical Center, and I have a great medical consultation experience. Dr Carmona and his team are very welcoming and cordial, He is very knowledgeable too, with international training as anesthesiologist in Cuba, therefore he is bilingual English and Spanish. Dr Juan Carmona have created a wow medical consultation visit. I surely will referring my family to be in care with Dr Carmona and his team. I strongly recommend his practice, for personal and family care too.

Blythe Dube Dr Benetiz was through and knowledgeable. Staff is terrible. Couldnt change or ask the Dr to change a prescription when it wasnt covered by insurance. Waited 3 hours for them to put the change through, simple change of dose and differentpharmacy. Called them after the 3 hours to check and they couldnt admit to their irresponsible inaction. Instead they took it out on me. Called to check on a form the Dr was supposed to fill out, they wouldnt let me speak to the Dr. Every time I emailed them for the form for being out of work, they NEVER responded. Best advice, go somewhere youre welcome and be helped by sufficient capable staff. Not going to find that here.

butterfly wittmeyer HORRIBLE! 1st my boyfriend went he waited AN HOUR to get called into his appointment, set up a next appt to do a blood test and when he showed up the doctor hadn’t sent any of his information and he had to wait another 45 minutes for them to be able to call him in because first the doctor didn’t send any information for tests he needed and then when he did he didn’t even clarify so he had to do it again! Then he just shows up AGAIN at 9:30 and he just left now 11 because they NEVER called him in. not to mention the nobody in here does there job and they just stand around pretending to do something. Place is ridiculously horrible.

Sadi Castillo Love this place. Everyone is amazing here. My favorites are Dayana and Rebecca. But everyone else is great too. I highly recommend this clinic. They make you feel like family.

Dawn My doctor sent a referral for me to see Lee Health Ortho at Pine Island and I received a phone call within the week from the scheduling department. My appointment was set for right after the holidays and once I see the Dr. tomorrow I will update my review.

Nicole Kunkowski good luck getting an appointment. nI have been calling for the last 3 weeks and have only spoken to a voicemail box and no one has called back.

Joan Church Woman answering phone extremely rude and not helpful. New patient she could care less about. Would not provide what was needed for records from old Dr. Kept saying we have no record. Obnoxious and uncaring. Very bad experience. Guess we won’t be seeing this kidney Dr. We tried.

julie Harmon Day shift nurses were exceptional despite very unclean facility. Something sticky on the floor next to the bed for 2 days. Extra equipment stored in the bathroom for the entire stay. Extreme difference at night. The night nursing staff should be monitored closely on the second floor. They did not respond to call button at all. Oxycodone was on record of being administered, but it was not. Beware of this shifts nurses.

Kathleen Martin My 90 year old Mom went to ER and was in 12/10 Pain and bad cough that was causing the pain. 13 hours later sent us home with oxy and no lung treatment or advice for expectorant. The tech gentleman was the greatest ever! The hospital ER doc was clueless! The nurses were fabulous. My mom declined after the visit and had to be treated the next day. I’m sure the ER bill will be 20000 for nothing!

Scott Obertal I recently had surgery at the Cleveland Ave location and from the time I showed up at 630am, until surgery everything was like clock work. Evelyn checked me in, she was such a nice and professional. My surgeon, Dr. Lin, was very professional and shared my surgery. My Anastasiaologist shared his process. I was moved to a room for the night, everyone was great. I cant say enough about my care while I was there. Thank you to all that made sure my meds were delivered on time, and my care was top notch. Scott Obertal

marie ortiz I was a little scared by these reviews, but the truth is that you have to live your own experience. I had an EGD, and I can only say WOW! From the moment I entered the registration, to the waiting room, everything was super fast, the nurses treated me excellently, the supervisor spoke to me to ask how I had been treated, he was so nice with me! When I went in to have the procedure done they were super kind and helped me calm my nerves, I felt super safe, when I left they were also super attentive. I am very grateful! ⭐️⭐️⭐️⭐️⭐️

Claudia Mayol I just wanted to give a huge shout-out to the medical staff that took care of me earlier this week in the west wing emergency unit. Also, to Dr. J with Infectious Disease and Jasmine, my wonderful nurse. Thank you all for making my stay the best one possible! (: P.S. Dog bites suck!!!

Michaela Raco I originally had Dr. Shrestha who went MIA…now I have Dr. Villaflor who decided not to show up today! I rearranged my tight schedule for this appointment!!! Unacceptable! I will be finding another doctor immediately! I will be calling Physicians primary care with my frustrations and concerns!

Missy Arnold I had an appointment here this morning. I was actually scared because of all the bad reviews. I was truly expecting to be "blown off" and just have a complete bad experience, but I DIDNT! I saw Stacey Wright. She took time with me, listened to me, and got me referred out to a specialist for further testing. The young ladies at the front desk were just a sweet as they can be. Im so sorry that so many people had a bad experience. Like I said, I was prepared for the worst, but got really good treatment.

CJ Barisonek Since when is meaningful, comprehensive patient care completed in a 4 min appointment?!?! My last in person visit (that I took a 1/2 day off of work for) was a whopping 4 minutes long. I opted for a telehealth for my appointment today. I was called by a nurse and asked if I was free several hours prior to my scheduled appointment time. I was, so I agreed to move up my "visit". I was told Dr. Valenzuela would call me back shortly. Almost 2 hours later, the doctor finally called back, had no idea what the appointment was for and even after explaining it to him the call lasted a whole 2 min and 16 seconds. This is corporate medicine at its worst. Churning out patients for the insurance billing. If you want to be heard or value your own time, go elsewhere.

cjc1015 Waited over 25 minutes for Telehealth appt, only to speak with the worst Dr on the planet. So dry, no empathy. Just appears to not even care. Never again! Edit:Just saw another review posted about this clinic, so I had to edit and add the doctors name. My experience was with "Dr" Villaflor as well.

Daniel Schultz Absolutely the worst experience with a health care clinic. Do not waste your time on this place if you care about your health. My wife and I both had Dr. Villaflor. She is not people friendly or a good listener. After two visits by each of us we decided to never go back. She completely ignored any of our health issues and was rude. She should find a new profession!!!

Yodaima Lee health has something in general related to customer service that really should change, we are patients with a diagnosis that should be seen as clients because without us, well there will be no jobs for medical office staff, all the receptionist staff treat us as they were doing us a favor, get an appointment and a regular to good customer service is so difficult all the time I don’t understand.

Janelly Gonzalez My PCP sent the referral over 2 weeks ago. I immediately called this location to schedule and was told it takes up to a week to receive the referral. If I wouldnt have called again today, nobody would of called me, only to be told that they need my results of a PREVIOUS exam to schedule me in. Without my results, they wont schedule me. So, you wont schedule me unless I provide results and then you are going to provide me with the previous results as the new one? No courtesy to call me once the referral was received, no courtesy to advise they needed previous results, no courtesy to inform me of anything. I wouldve continued waiting if I didnt call back. Terrible way of business. I dont trust this place at all. Not even offer me a appointment and bring in my results day of....

Heather M As a new patient, I waited eight months to get an appointment with Dr Figge in the Fort Myers location. I requested that my doctor sent over a referral and the necessary test before I could even make an appointment at their request. I received a call confirming my appointment for the Cape Coral location. I said no I’ve been waiting all this time , like 8 months! to see him in the Fort Myers location. The woman I spoke to was very nice and said she would she would put me on a waiting list. In order to be on a waiting list, I had to schedule another appointment which was another four months away. I receive a call yesterday and was informed by the not so nice woman that I would be taken off the waiting list because they don’t have anything but a referral in my file I said, are you sure because my appointment was already confirmed they didn’t mention that they needed any other test results and ultrasound at that point I just told her to cancel and I’ll move onto a different practice that has better office etiquette and competency

Jennifer Cunha Dr. Sareh is great & office staff is nice, even if it takes 3+ months to get an appointment. However scheduling issues occur. Like calling me to confirm my appointment & then showing up early only to be told my appointment is 1½ later than what I was told.

Shirley Dr Ramirez listens and very professionally friendly. I like that he is no nonsense straight up front. And has the patience of a Saint. I take his advice seriously. The staff is helpful the facility is clean. The outside well lots of pot holes which holds tremendous water so one has to be very careful where they can park.

Allenna W As a medical professional myself for over 10 years. They too should know that only the American language is to be spoken at all times. This is so unprofessional, and highly disrespectful. I sincerely hope this review is seen by the uppers and/or management.

Margaret Tierney Office called and cancelled my first appt with them. I rescheduled and doctor “isn’t here yet” THEN girl said she never got my referral from PCP bc it “usually takes 2 weeks to receive!” I said “ok, whaaaaaaaat? Makes no sense!” I immediately got on phone w/PCP who told me it was sent AND their own doc (specialist) had already signed off on it! Still waiting for doctor to stroll in! Sooooo unorganized and rude office help shrugging their shoulders w/language barrier!!! Needless to say I won’t t be back and suggested to PCP not to refer patients here to avoid a freakish shit show !

Ciara Addison My children switched over to FHC from a privet doctors and I cannot express enough how great it is. They give quality care at a fair price. I love that peace can be filled in the same building. Due to the size of the office I am usually always able to get a last minute appointment. Every doctor they have seen on the pediatric side and the adult medicine side have been attentive listened to them.

JUAN PENA Terrible experience will not recommend this place to anyone price gaujing I came in for a ficical after paying $300 I whent to see the doctor all she did was look at my ears check my temperature thats all I was like this dont seem like a ficical but ok after that she said we need to do the blood work I said ok they charge me a extra $320 for that I said ok they said you need to come back for the results ok I came in today for my results they whanted to charge me another $200 just to tell me my results this is crazy what they are doing to people if I already paid for the blood work and ficical they shuld release my results they told me no the doctor wont tell you the results with out paying the fee this is ridiculous this is my first time righting a complaint to anyone but I feel I need to let the people know about this place its whrong and seems like a fraud case what theyre are doing I will be contacting the state attorneys office about this matter and also making a better business beurou complaint this is not right and needs to be addressed its not right what they are doing.

Lauren Franklin Dr. Garcia is the best, very friendly. Ive been seeing her for couple years. I highly recommend her.

Kris Carrington Constant rescheduling and unreliable appointments with last minute cancellations. Months and months just to get a physical for the little one. I do not recommend

Patrick Thomas Jr. I wouldnt recommend coming here. All they want is money. Staff lady was rude.

Chrissy Mariee Been waiting almost 2 hours for an appointment. This is completely unprofessional and sad what healthcare has came to.

Cate E My husband unfortunately got very sick and ended up in the hospital and rehab for over a month. We did not have a local primary care doctor to manage his care here on an outpatient basis right away so we had to have the complex care team manage our homecare, IV antibiotics and medical needs until we could be seen by our new primary doctor. Petra and DJ were excellent. Very knowledgeable and made sure we had what we needed to manage my husband’s care. They were responsive when we or another doctor needed something. Thank you to the complex care team for all your help. Much better experience than I ever imagined.

Angela K Truly incompetent. I came in after being in the ER and I had a concussion and all they could do was give referrals. They say they fill in as a primary and are able to do more but then you show up and they say they can’t do anything like a primary. And the doctor was so incompetent, he dismissed my diagnosed illness and tried to lecture me on an illness he doesn’t even know about. Didn’t even check anything to make sure my concussion didn’t cause anymore damage. No visual or balance tests. Not even asking for my symptoms. They didn’t even document my progression! Then they want to charge you $500 for things you can do yourself. Ha

mason lommen Came to the facility while in town for labs pre-arranged via my medical team. Not only were they confused by the basic requirements, but they were unable to perform some labs as their vials were outdated. Ultimately, the information acquired from them was useless. If you want to continue to live, I would highly recommend seeking care elsewhere.